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Jeremy Ayers Pottery

5.0 (3 reviews)
Closed • 12:00 am - 5:00 pm

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Burlington Furniture - Southgate Motion Sectional Palliser

Burlington Furniture

3.2(17 reviews)
24.1 mi
•$$$

We love our new furniture--but the customer service experience was disappointing…read more My husband and I were excited to purchase a new bedroom set. After comparing prices, we found that Burlington Furniture was quoting us $2,000 more than a California company, even with shipping and assembly included. Still, we wanted to support a local business, so we returned to Burlington Furniture, and they agreed to match the competitor's price. We were given an estimated delivery date of 4/30. When we followed up, we were surprised to hear that our furniture wouldn't arrive for nearly two more months. We understand that delays happen, but we were frustrated by the lack of communication. I called the manager to get clarity and was told that the employee who gave us that update was no longer with the company. She promised to follow up--which she did--but she didn't provide a new delivery timeline. Instead, she told us the order wasn't actually delayed and that deliveries typically arrive two weeks after the estimated date. It's unclear why the original estimate wouldn't account for that window, and what's worse, I never heard back from the manager again. Ultimately, the delivery company brought our furniture just five days after the estimated date, which we appreciated--but the poor communication and lack of accountability from Burlington Furniture left a bad impression. We're happy with the product, but extremely disappointed in the service. Sadly, this experience has cost Burlington Furniture a customer.

Good quality merchandise. Terrible follow up once order is placed. Nothing arrives remotely close…read moreto the delivery dates and nobody cares....

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Budget Blinds of Colchester

Budget Blinds of Colchester

4.0(4 reviews)
27.8 mi
Free consultations
Locally owned & operated

DO NOT WASTE your time. Michael was very responsive until he received the 50% down payment…read more Requested a quote via the website and received a text message that very night. We agreed on a time within the week for him to come to my home and provide a measurement. He cancelled an hour before we were suppose to meet. First red flag. He ended up rescheduling a few days later and all seemed good. Agreed on approximately 3 weeks out for install. Reached out via text and phone call 5 days prior to the three week point to coordinate a time and date. No response. Left voicemails and calls over the next few days. Finally calling his answering service he text me back the blinds are on back order (notice other reviews this was also the reasoning) which is understandable but I addressed my concern for communication directly then. He then gave me a date they would come in and the date he could install. I got written confirmation that this would be locked in and took off work again. Reached out a couple days before to make sure nothing had come up no response. I call his answering service again even though he will only will response via text per the reason of trying to initially reach him this way and says they're still not in. This again would not of been an issue if he had kept me in the loop instead of blowing me off. I tell him since this was the third time I had taken work off that I would like to cancel my order. He said he would initiate a refund by Friday. Followed up the following week and got his answering service. Again I receive only a text after calling this line saying actually no refund corporate told him he did not have to since it was his franchise and that I would need to pick up the blinds that night (received the text at 5:39pm) or the following day. I try to call and text again to coordinate this with him. NO RESPONSE. I call his answering service and they tell him I am on my way. I show up and there's a box in the doorway with my name on it and a door with budget blinds on it but no one there. I call the answering service again to see where anyone is to determine all pieces are there and they tell me they can do nothing more than leave a message for Mike. The guy the doesn't respond. They also could not provide any sort of customer service phone number or contact information. Extremely embarrassed for this business. Save yourself the time and energy trying to work with this guy. Your time is not valued.

I've had Mike come to my house several times to update different rooms. The product is excellent…read moreunlike one I purchased from one of those online blind sites. Everything fit beautifully and I am now contacting him to replace the lesser equality cellular shades because with this heat the pleats all became unglued. Budget blinds cellular has held up beautifully. Suzanne W

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Budget Blinds of Colchester
Budget Blinds of Colchester
Budget Blinds of Colchester

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Jeremy Ayers Pottery - homedecor - Updated May 2026

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