I have used them a few times with no issues. Last time they scheduled the regular service (it is REGULAR, not by request from me), we scheduled it to the regular Tuesday schedule. The office lady didn't even tell me what time they would come, and they showed up super early. This service was for my tenant, and it has always been afternoons. So since it is a REGULAR service - not by request from me- it was assumed that they would do the same schedule. I had to cancel the service because Bill Jensen called me and rudely spoke with me. I told him that I will yell at his office lady because she didn't specify any time or even asked about it. We have used them several times and it has ALWAYS been Tuesday afternoons, why do I need to specify it every time if it is a REGULAR schedule? read more