Huge thanks to Karl and John for their top quality work on our old Yamaha piano that hadn't been…read moreserviced in years. It sounds AMAZING - night and day from before. Thanks as well to Dawn for her easy and clear communication in setting it all up. Very kind folks, and experts at their craft. I can't recommend them enough.

Quick response On time…read moreCall ahead of arrival Comparable quotes Friendly staff All the above made our experience great!

Professional!! Great service…read moreWas very open with discussing the piano condition I will use him again

Rich tuned my Steinway and it sounds beautiful as ever…read more He arrived promptly and was courteous and answered questions I had. He then performed a lovely piece for me.

Vivice Piano Service expert Garbo has been tuning my Shimmel piano for over nine years, and he did…read morea great job! My Shimmel piano is just like a new bought in 2016! Garbo keeps consistent excellent tuning job, and he is very professional in checking and tuning my Shimmel! Garbo is the best on the planet! Verder B.

Terrible service. Gabor came to tune the piano. He broke one of the action hummers, and left…read more Yes... as simple as it sounds. He offered to fix it with a used part. I refused (as this is a new piano). He didn't say anything about coming back with a new part to fix it. I never experienced such a behavior. Now I need to look for a part and pay someone else to fix it. Writing this review so you don't have to experience the same. I do not recommend Vivace.

Richard is a true professional who clearly knows his craft. He arrived promptly and immediately got…read moreto work. He took the time to explain the intricacies of string stretching and the piano tuning process. He is also a warm, personable individual, making the whole experience a delight. I will definitely be calling him again for future services.

Richard is amazing and I would recommend him highly for piano tuning. He was prompt to respond to…read moremy messages and tuned the piano very well. He's very polite and professional.

They were great! Professional, friendly service. Moved an upright piano from SF home with outdoor…read morestairs to Concord...

Very careful and professional. They took great care with my piano. Would hire them again!read more

Greg just finished tuning my Steinway Model B, purchased in 1971 from Steinway in NY and here in…read morethe Bay Area since 1974. Greg did a painstaking, amazing job, for a very reasonable cost. He also educated me quite a bit about Steinway pianos generally and about mine in particular -- not surprisingly, considering his vast expertise, it turns out he does work for Steinway to make sure the pianos they sell locally are perfect. Over the 50 years my piano has lived in the Bay Area I've entrusted its tuning and voicing to perhaps a half-dozen professionals, all highly rated here on Yelp! and well-reputed in the musical community, and from now on Greg is the only one who will touch it ... So There! So glad I found him (thanks, Yelpers!)

Greg did a great job getting my Steinway B tuned and sounding uniform from top to bottom. Very…read moreknowledgable and experienced. Reasonable price. This area is lucky to have him.

Jian Min was responsive and professional. He showed up on time and did a good job…read more As my piano hadn't been tuned in a long time, he provided the option of a longer one time tuning or two separate tuning sessions one month apart. Given that the price difference was minimal and that it would have been easier for him to do a single session instead of coming here twice, I appreciate that he recommended the separate sessions to give the piano time to settle before subsequent fine tuning. He also recommended an in-piano dehumidifier as my location is very humid (which is true) and there are visible signs of moisture damage inside the piano. I appreciate that he informed me of this, but without being pushy about it.

I highly recommend Jian Min. My daughter used to play piano but hasn't in years. Recently my 6 year…read moreold granddaughter started lessons and I decided to get it tuned. It's been about 20 years! Jian arrived on time, after examining he quoted me a price of $145 for medium level tuning and recommended 6 month retuning. It took him about 1 1/2 hours. He needed bright light and absolute quiet. He even had us turn off the heater. One key was stuck and he fixed that as well. I had looked around- several music teachers do this as a side job and a local person wanted more than double for the same service. If you want dependable, high quality workmanship at a reasonable price this is the place!

The staff is welcoming and very friendly. They answered all of my questions and didn't rush me…read more Nice.

Connie is a queen, this place has amazing service, wisdom, and instruments. Great for lessons,…read morerepairs, and instrument sales!

Our daughter wanted to play the piano. Her teacher suggested renting from this shop…read more We ended up with a great piano that they had for over 3 years. The service was great and the movers (outside company they are using) were also really nice and considerate.

My worst experience with piano brokers!!…read more The service here is very rude. I walked in and talked about the price and financing the piano with Cathie, a Chinese woman. The way she acted was like I was doing something wicked, "we Chinese don't need any financial plan, we pay at one time". How is financing a piano related to citizenship? 不一次性付清不是中国人？ What's more, I started to doubt her honesty when she slandered on other piano dealers and proposed a theory that basically means other piano dealers have "Grade B" piano so that they can sell with a lower price. Even worse, the owner of the store yelled at me and acted like I'm just a pain in his ass. Excuse me? I was trying to give you my money and why do I have to endure all this? I will NEVER, EVER go to this store again!

I was looking for piano movers. We went with Bay Area Piano Movers since Michael responded quickly…read moreto my inquiry and the quote is extremely reasonable! Our move is a short distance drive (only 10 minutes drive between two homes) with a few stairs in both places. They finished the whole job in less than an hour. But that already included them pivoting the piano several times as an attempt to go through a very narrow patio with two doors, the team finally decided to take one of the door down, and lift the piano up straight so that the piano could go through. It took them about 15 minutes to move my piano from the truck to our new home - and that included the team cleaning/wiping off the dusts off from the back of the piano. My piano isn't a high-end model. Rather it's an old piano (30~ years) that my mom bought for me when I was a child and now my kid uses it to practice. I still play on that piano too. The team wrapped it well and took care of the move perfectly! I don't move my piano often - like once every 10-12 years. But if you are looking for piano movers at this time, I highly recommend them!!!!!

I highly recommend Bay Area Plano Moving Company for your piano needs. Mike and his crew were…read moreexcellent in carefully handling my two pianos. They made sure my pianos were safely wrapped and moved unto truck. Every detail with the move went so smoothly and I felt confident with their skills and integrity. I will use them again for the next move.