Huge thanks to Karl and John for their top quality work on our old Yamaha piano that hadn't been…read moreserviced in years. It sounds AMAZING - night and day from before. Thanks as well to Dawn for her easy and clear communication in setting it all up. Very kind folks, and experts at their craft. I can't recommend them enough.

Great on all fronts. They moved and tuned our piano and did a wonderful professional job. Can't…read morerecommend highly enough.

I called Rich for piano tuning and he referred me to another nearby associate who was wonderful. I…read morereally appreciate his willingness to support my needs. I can't comment on his pricing because I didn't pay him but his experience and willingness to share was invaluable.

Rich tuned my Steinway and it sounds beautiful as ever…read more He arrived promptly and was courteous and answered questions I had. He then performed a lovely piece for me.

I regard Gabor Simon's abilities as a expert piano tuner as nothing short of spectacular. He has…read moretuned my Yamaha P-22 upright piano twice now, and I must say, he's done a fantastic job both times. Due to the high quality nature of his services, I feel his prices are fair and the value he delivers is best-in-class. He also is willing to share his knowledge of pianos and have thoughtful discussions about the finer points of pianos, whether it be about timbre, clarity, or any other nuanc of sound. I highly recommend Vivace Piano Service for the amazing service they provide.

Vivice Piano Service expert Garbo has been tuning my Shimmel piano for over nine years, and he did…read morea great job! My Shimmel piano is just like a new bought in 2016! Garbo keeps consistent excellent tuning job, and he is very professional in checking and tuning my Shimmel! Garbo is the best on the planet! Verder B.

Richard was great, very knowledgeable and always give updates, I am very happy with the tuning he…read moreprovided. His price is very reasonable for the work and time he spent. Thanks

Richard is a true professional who clearly knows his craft. He arrived promptly and immediately got…read moreto work. He took the time to explain the intricacies of string stretching and the piano tuning process. He is also a warm, personable individual, making the whole experience a delight. I will definitely be calling him again for future services.

Piano moving and storage. Took great care in moving and storing our piano. Nice people.read more

I used Jacobsen Transfer to move my Knabe 6'4" mahogany grand piano out of my house to a piano…read morere-builder. They had to bring it down an outside double stairway, one stairway very narrow and steep. I have moved this piano three times before, both in New York City and then across the country. I last brought it into my house thirty years ago, and I know the weight and difficulty first hand as the original movers back then showed up with only two men. I had to assemble some neighbors to assist and bring it up the same stairs into the house. There were five of us, all untrained, yet we somehow made it. This time, Jacobsen correctly had the five men as needed, as well as the proper tools and clearly the experience to ensure the safe descent. It was like watching a well choreographed team as they worked together with singular guidance to bring it down to street level without a hitch. If I ever bring in another piano, I know who I'll call on again. Also note that we had to reschedule the job a few times due to wet weather, but they would not risk the move unless they could ensure a safe environment as well as having enough men for the job. While some lighter pianos could be moved with fewer hands, they well knew the size and weight of my piano required five and wouldn't attempt without, nor would they add any risk that might be caused by inclement weather; exactly the right protocols. Hats off to a great company and the team, and much thanks to all.

Greg is an extremely knowledgeable and thorough technician. Even though my grand piano had some odd…read moremods made to it in the past, Greg was able to swiftly remedy the situation. In the end it was like getting a whole new piano. Thanks Greg!

No response to two emails and one text to the contact information listed on his website. Bummer.read more

Tommy did a great job on cleaning and tuning my piano since it hadn't been done in years. Now it…read moresounds great!

Jian Min was responsive and professional. He showed up on time and did a good job…read more As my piano hadn't been tuned in a long time, he provided the option of a longer one time tuning or two separate tuning sessions one month apart. Given that the price difference was minimal and that it would have been easier for him to do a single session instead of coming here twice, I appreciate that he recommended the separate sessions to give the piano time to settle before subsequent fine tuning. He also recommended an in-piano dehumidifier as my location is very humid (which is true) and there are visible signs of moisture damage inside the piano. I appreciate that he informed me of this, but without being pushy about it.

We came here beginning of Summer as my kid wanted a Viola from here. Judy got the correct size and…read moreshared when would be a good time to come back before Fall to pick up a rental. Judy was so patient, funny, informative and kind I wouldn't go anywhere else for instruments again (and we live faaaaaar away). Fast forward to today: we came to the shop and Edmond helped us. He was just as kind, patient and informative as we went through the process of picking between two instruments. I highly recommend this place for instruments!!!

Abraham was very helpful, friendly, and knowledgeable. The turnaround time was quick for getting an…read moreold cello strung for my child. They placed the strings and the bridge for us. We also had bow mites, so I'm glad he told me about them before I ruined another bow. The prices were reasonable, and he communicated clearly the advantages of the different types of string and the pricing tiers.

Our daughter wanted to play the piano. Her teacher suggested renting from this shop…read more We ended up with a great piano that they had for over 3 years. The service was great and the movers (outside company they are using) were also really nice and considerate.

My worst experience with piano brokers!!…read more The service here is very rude. I walked in and talked about the price and financing the piano with Cathie, a Chinese woman. The way she acted was like I was doing something wicked, "we Chinese don't need any financial plan, we pay at one time". How is financing a piano related to citizenship? 不一次性付清不是中国人？ What's more, I started to doubt her honesty when she slandered on other piano dealers and proposed a theory that basically means other piano dealers have "Grade B" piano so that they can sell with a lower price. Even worse, the owner of the store yelled at me and acted like I'm just a pain in his ass. Excuse me? I was trying to give you my money and why do I have to endure all this? I will NEVER, EVER go to this store again!

Picked up new piano and delivered as requested with no incidents. The seller commented that "these…read moreguys are real pros!" They also took away and disposed of old piano. They came highly recommended and they lived up to their reputation. Thank you!

I was looking for piano movers. We went with Bay Area Piano Movers since Michael responded quickly…read moreto my inquiry and the quote is extremely reasonable! Our move is a short distance drive (only 10 minutes drive between two homes) with a few stairs in both places. They finished the whole job in less than an hour. But that already included them pivoting the piano several times as an attempt to go through a very narrow patio with two doors, the team finally decided to take one of the door down, and lift the piano up straight so that the piano could go through. It took them about 15 minutes to move my piano from the truck to our new home - and that included the team cleaning/wiping off the dusts off from the back of the piano. My piano isn't a high-end model. Rather it's an old piano (30~ years) that my mom bought for me when I was a child and now my kid uses it to practice. I still play on that piano too. The team wrapped it well and took care of the move perfectly! I don't move my piano often - like once every 10-12 years. But if you are looking for piano movers at this time, I highly recommend them!!!!!