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    Jen's Alterations

    4.1 (10 reviews)

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    13 days ago

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    1 year ago

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    2 years ago

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    2 years ago

    Reasonable pricing, quick alterations , friendly service and quality work. Convenient to access on route1.

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    3 years ago

    Great service and excellent quality. They are also excellent tailors. Prices are fair and my clothes are always ready on time.

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    4 years ago

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    8 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    Jens Cleaners

    Jens Cleaners

    (8 reviews)

    I had a terrible experience and was so disappointed. I read many local reviews, which were quite…read moregood. I asked Jen to tailor a top temporarily because I borrowed it. I used the word temporary at least 5x and each time she nodded and said no problem. When I picked up the outfit, I reminded her that I would be back in a couple of days to let out the seams again. She again said ok and smiled. When I brought it in this morning, she had no recollection of the temporary part and said she couldn't let it back out. I did not get angry but let her know that I was in a tough spot now. She said sorry and went to the next customer. I do not feel she handled it well, she did not offer any kind of compensation for the future and she didn't seem to care. It was very disappointing and disheartening.

    I took 2 jackets and 1 coat to have repairs done. The 2 jackets needed the zippers replaced and on…read morethe coat were hooks. I provided the materials for the coat. I dropped my items off on 12/6 , the older man asked me if I wanted to replace the liner in the coat due to how old it was. I said yes and he charged me a total of $210.00fie all repairs. My receipt had 5 items listed: 3 coats and 2 zippers. I was told to pick up on 12/16. Received a call that they would not be available until after Christmas. I went on 12/29 and was charged an additional $35. I was told they only charged me for one zipper not 2. My receipt had $110 for the liner and hooks, $60 for the sewing of the zippers and $40 for the zippers. How does one zipper cost $40?? I paid $35, wasn't going to argue with them. Took my items to the car to look over and found they NEVER replaced the liner. I immediately went back inside with the coat and confronted them. He was quite surprised when I showed them. They knew what they did. He then only refunded me back $87. They are ripping people off and not honest about their fees. Very disappointed I paid $158 to have 2 zippers replaced and 3 hooks that I provided the materials for.

    Route 9 Cleaners

    Route 9 Cleaners

    (1 review)

    I was a customer for many years (until last week), bringing all of my dress shirts & trousers to be…read morecleaned and pressed, and was generally satisfied with their service. Over the past year, their service has changed and not for the better. Recently, I brought a cotton/linen shirt (80% cotton) in for cleaning/pressing, an item that they have serviced previously and have always charged the price for cleaning a cotton shirt. Recently, they charged the linen price, which is three dollars more to process. They reasoned that it contained linen, even though it had not REQUIRED special processing previously. There have been occasions when the price they charge (on the cleaning ticket) when dropping off an item is up-charged when picking the item back up. Additionally, any item with a stain (no matter how minute the stain) is now up-charged. I wear XL shirts and sometimes XXL (SLIM FIT) based on the cut, and they now charge extra for XXL, claiming special handling (even though they are the SAME size as a standard XL shirt). Furthermore, on multiple occasions, I brought them items for repair, which were not repaired/returned by the promised date. The final straw for me was due to a cotton dress shirt processed by them. The shirt was relatively new and had all its buttons fully attached when I brought it in for cleaning, but when the shirt was returned, it was missing two (2) buttons in the middle of the shirt, rendering it unwearable until repaired. I brought the shirt back to them with the cleaning tag still attached and explained that I received it back damaged. But instead of apologizing and correcting the damage that occured while in THEIR possession, they charged me ($10) ten dollars to sew on two new buttons. While these may be minor incidents, cumulatively, they add up. I no longer trust their services and believe that their new business model is to extract as much as they can from their customers. As an FYI, there is no pricing displayed, so BUYER BEWARE. Not that it really matters, since I believe they make it up as they go along.

    From the owner: We do dry cleaning services on suits, jackets, coats and much more…read more We also do alterations If you need a price estimate give us a call or send a picture of your items to our number. We can give you a close estimate Keep in mind price depends on the item.

    Jen's Alterations - laundryservices - Updated May 2026

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