Nick is who scheduled me and was super patient even though the office closed in like 9 minutes!!…read moreVery kind Individual wanted to make sure I was completely comfortable with the therapist and psychiatrist I scheduled. I kept remembering my preferences while we were in the process of booking and I really appreciate him. The yelp reviews really worried me, but I realize people usually go to yelp to complain I will update my review if something financial comes up because I'm brand new to this company for both therapy and psychiatry.

If I could leave ZERO stars, I would…read more I have been a patient here for some time, and the way this billing situation has been handled is absolutely unacceptable. On 8/26, I was required to pay $911.31 upfront for testing. I later discovered they billed my insurance only $720, with my responsibility listed as $302.82, leaving an overpayment of $608.49. I sent messages through the patient portal on 9/9 and again on 9/16 asking for clarification. As of 9/29, NEITHER message has received a response. When I finally called Billing on 9/18, I was told the $608.49 would be refunded. It wasn't. When I called again on 9/28 to find out where my refund was, I was told it had been DENIED because of a "visit" on 9/28. I DID NOT HAVE A VISIT ON 9/28. Then the explanation changed--they are holding my money because additional claims may be submitted to insurance. I have already met my deductible and am nearly at my out-of-pocket maximum. They have no idea what I will actually owe until insurance processes those claims and issues the EOBs. My request could not be simpler: Give me back my $608.49. Submit the claims to insurance. When the EOBs come back, bill me for whatever I legitimately owe. Instead, I have dealt with unanswered messages, multiple phone calls, a promised refund that was later denied without anyone notifying me, being denied access to a supervisor, and then finally reaching a supervisor on 9/29 only to have my refund denied again. I am a patient, not a bank, and I am not interested in providing an interest-free loan for 30-45 days while you wait for insurance claims to process. You required payment from me immediately, and I paid it in good faith. I expect the same urgency when you owe me money. The medical care may be one part of the patient experience, but billing, communication, transparency, and how you treat patients when there is a problem are part of it too. I should not have to fight this hard to get my own money back.

Two daughters were going through tough times and both were eventually diagnosed with OCD. The…read moreamazing therapists at Groundwork gave them the tools, motivation, guidance, and inspiration to successfully manage their mental health challenges. They are both much stronger and happier after their therapy, and we (parents and other sister) are so grateful.

I had to file disputes for each incorrect charge. Due to all of the disputes, my credit score…read moredropped dramatically. I was upset yet, after countless hours on the phone trying to prove these charges were erroneous, my credit card company ended up refunding me. A month or so later, I received a call from Courtney Hubscher, Groundworks owner. The company finally owned the mistake saying my credit card had been linked to another patient's account. So yes, this was finally resolved but not without a huge months-long hassle and hit to my credit score. I have been asked by the owner to remove this review. I choose not to as I think consumers have a right to know my experience and to take caution when choosing a therapy group.

If I've learned anything from playing "rehab roulette" it's that an ideal rehab doesn't exist, you…read morejust have to find one in which the pros outweigh the cons, which is the case with La Amistad. The pros: The head of substance abuse, Larry, is outstanding. I thoroughly enjoyed his process group and learned a lot from him. Unfortunately, he does no one-on-one therapy outside of an initial intake assessment. There is no attempt to cut you off from the outside world unlike other rehabs, cough cough, Recovery Village, cough cough. Phone and internet privileges are comparatively generous: there are about four hours each day when the phone can be used and the internet can be used for an hour a day for work or business purposes. Television privileges are likewise generous as well, with cable and streaming services, and there are screens in several different rooms so finding something that's appealing to watch isn't difficult and as long as you don't put on something really objectionable, no one is going to complain, at least when I was there. The library also has a decent selection of DVDs as well. I enjoyed the twice weekly yoga classes - it gets you out of having to sit through yet another process group, and it's a habit that's stayed with me. Food is ok. Institutional food is institutional food, and there's always the salad bar if the hot food option is unappealing. If you've been a good little boy or girl and go to most of the stuff you should have been going to all week, you are afforded a weekly trip off campus to a Starbucks, bookstore and an organized outing (equine therapy, movie, candy store etc.). After several weeks of treatment, you are also free to leave campus for a limited amount of time, with a family member. Again, there is no attempt to cut you off from the outside world, and if you haven't played "rehab roulette," trust me, that is a big, big pro. I don't know if smoking can be considered a pro, but they allow it. That got me smoking again after 15 years not smoking, so I have mixed feelings about that. The cons: If you go for substance abuse, there is ZERO, and I mean ZERO attempt at dual-diagnosis treatment. Sessions with the psychiatrist, Dr. Buchholz, were perfunctorily brief and of little value. In fact, I'm not even sure he is a psychiatrist. The only certification he had on his wall was as a medical examiner, which would make him a pathologist. That's kinda creepy, isn't it, having a doctor whose patients are normally dead? The only saving grace of the doctor was he did not cut me off my benzodiazepine script for panic attacks but he did not recognize my depression and failed to prescribe any antidepressants, which (after being prescribed a SSRI by a subsequent psychiatrist) made all the difference in the world (if you feel good about yourself, you don't need to abuse drugs or alcohol). The individual therapists, Erin and Colette are useless. Both are unpleasant and Erin also has the dubious distinction of being judgmental as well. At first I thought the weekly one-on-one individual therapy was inadequate given that you live there and have all the time in the world for therapy, but once I figured out how unpleasant Erin was, I was glad it was only once a week. The pool (if there is a lifeguard) is only open an hour a day, and if you want to exercise in their limited gym AND use the pool, well, you're going to have to choose one or the other. In summary, La Amistad gets three stars. It's far from my idea of perfect, but after being in and out of these kind of places, saying that it sucks the least sums up my sentiment about it.

Actually, if the stars could go negative, that would be my rating. I had to give it a star to post…read moremy review, so that's the only reason. I was having a mental health crisis, so I had a phone consultation with 'La Amistad'. They had no beds and suggested I go to a South Orlando facility for 2 days instead. Mind you, I never said that I wanted to harm myself, or others. I disconnected with them. Orange County Police Department was deployed, to my work, as I was working my shift to be 'voluntary' Baker Acted. That meant being put in handcuffs in the back of an OPD SUV. My advice...THIS PLACE JUST WANTS YOUR INSURANCE. And they'll put you someplace until they can get it. I highly recommend another facility.

I've been to this practice for many years now . It's comfortable, a place of peace , and healing …read more Here I found a safe place to work through issues and build a solid relationship with a well trained therapist . Counseling requires an individualized approach tailored for each person's individual needs, and they do that well here. Different modalities were used to help achieve the best results for me, as well as making sure I could use the skills learned in therapy in my every day life. An added bonus is the convenient location .

I can't not say enough great things about this practice! Mr. Simmons makes you feel comfortable and…read morereally listens. He's very caring and gives great feedback. I would 100% recommend their counseling services.

I started taking my son here about a month ago for counseling and his counselor Lynette is amazing!…read more Since we have started going my son has greatly improved and is now more willing to talk about stuff. Things have improved at home and also at school. The suggestions she has given have worked wonders with him. The biggest thing we have learned is every family is different and you need to find what works for you. The great thing is she involves the family so that we all benefit from her services. It is a small office with 3 rooms that have a couch and some chairs in each room and a waiting room. The counselors come in as needed for appointments so you will need to contact them since they don't do walk ins.

Can't get an appointment! I completed a 4-page online form providing all of the details on why I'd…read morelike to schedule an appointment for my child and attached it to my e-mailed request for an appointment. After two weeks, I started calling to see if we had reached a point where we could set a date for our first appointment. I was told that first, they were evaluating coverage (2 weeks), then I was approved and being assigned a therapist (4 weeks), next a therapist was evaluating my request but was very busy (6 weeks), finally that a therapist will call by the end of the week...never heard from them. I'm just glad that my situation didn't necessarily require immediate attention.

This is a wonderful healing space U can be certain that the…read morepractitioners are a+ The atmosphere is lively but the practitioners are outstanding I work with Hillary Ali Amy and Diane All are excellent Excited that a salt room has been added Try them U will like it

From the owner: Holistic Support is Offered For:…read more Pain Management Relaxation Emotional Healing Women's Health Anti-Aging Medical Diagnosis Support

This place is a shit show. I initially wanted a 15 minute consultation which I got after following…read moreup 4 times. I was ready to move forward and schedule an intake appointment but never heard from them again. Communication is a mess specifically with Jason and Alyssa. The process has been extremely stressful and not worth my time just to get ghosted

This place is rude, clueless on how to communicate and they lie. Not a good place forerunner help…read moreof any kind.when you call the number it goes to voicemail and when you email they don't respond. I had an appointment with Alyssa in the office at 1pm on06/19/25. I received numerous emails confirming my appointment and I drive all the way from Mt Dora. I enter their office there is no receptionist so 1pm comes and goes and a counselor,Alyssa, who states she wasn't at work that day is a liar. I saw her and she took another client back when that was my appointment time and never even inquired who I was waiting for. So I waited until 1:45 and left. Later Alyssa gets in touch with me to let me know she's sorry about not doing the phone interview?? WHAT!! So this pitiful intern can't even make a phone call much less show up for her appointment. I suggest she gets into a line of work like fast food. She owes me gas money, no show fee, and time.

Catherine is excellent! She is well versed in treating eating disorders with excellence and…read morecompassion. I would highly suggest for anyone who has had trauma, eating disorders or suffers from dissociation. She serves on the Central Florida chapter's International Association of Eating Disorders Professionals Foundation as the board member over certification. She's so warm, a beautiful soul and comforting. At the same time she's able to provide insight and healing. Her presence is so calming!

I had a really hard time trying to find a therapist that was a good fit for me. Mr. Tickal and I…read morereally clicked from the start. He is approachable, down to earth, and really put my anxiety at ease. I feel comfortable enough to be open with him, yet also challenged in a way that is helpful for me to grow. I really couldn't recommend him enough.

I have been searching for a great psychologist in Wesley Chapel area and found one!!! Dr. Jenn is a…read moretrue professional! Amazing. I can honestly say, I have no idea where I would be without her. I have been getting help throughout my life and no one has been as helpful as her. Her understanding and helpfulness has taught me a lot about myself and has helped me overcome some extremely tough times in my life. Scheduling was easy, the offices were amazing. I Highly recommend. 5 stars!!!!