I have had a lot of questionable dental work done in the past. I have never had any issues with…read morethis dental office. When I have an issue, they explain things clearly and listen to questions I have. Everyone is friendly and professional.

friendly staff, nice office, great care! Dr Braker is very thorough and knowledgeable.read more

Contrary to the name of the practice, it does not feel like your typical small town dental office…read more I come from a family of dentists and have been to multiple small town practices that prioritize patient first care over profit; however, this is not Smalltown's philosophy (at least their actions). I wish I would have read the other low reviews on Google and Yelp prior to my appointment. I agree with others, Smalltown Dental's prices are high. Don't assume insurance will cover it. Ask for pricing and cross-check with your insurance coverage PRIOR to care. I was billed for a service I don't believe was necessary that was not covered by insurance rather than a new patient visit. I have NEVER been to a new dentist for the first time and had to pay for a new patient comprehensive exam out of pocket even if there were areas for concern. When I addressed the office about this, I was met with resistance and no real effort to make it right. They appear to be fine losing business because they are up-charging everyone else. Not the quality of care or interactions that I have been used to with true small town family practices. It is clear they are over charging so that they can make money from patients on top of payments from insurance. When called on it, they say that it is due to the fact that insurance is paying less and less and that they (the dental office) needs to pay their bills too...and yes, this was actually stated to me by the office manager. Maybe they can try lowering their bills by getting rid of the goodie bags. Patients don't need coffee mugs with the dental office logos on them...instead they deserve affordable care. I do believe they have control of their pricing instead of just blaming it on insurance companies. Everyone was nice; however, the dentist was disengaged. I was shocked that at a new dentist visit, the dentist didn't even take the time to try to get to know me or discuss anything regarding my care. The dentist's analysis did not align with the feedback that I got from the hygienist. If you are tempted to try this practice out due to the name, be wary of their billing and insurance policies. This practice focuses on profit over patient which is not what I am looking for. I will be seeking out a true small town practice that is not just trying to make a dime.

Nice office, very nice staff. A little pricey but not crazy. I and my kids have gone to the…read moreHouskas for close to 20 years. Had an issue once with work they did and it was addressed/fixed free, promptly and with a smile.

I went to this place after seeing my regular dentist the day before where i had a cleaning , exam…read more and a full set of x rays. they referred me to another dentist to have a tooth pulled. I went to Hershey dentist, They quoted me $314 which I agreed. After he took the premolar out which he broke, the tool me tho the front to pay. they charged me to have the tooth taken out which I agreed. Then they charged me another $77 for an exam to look at the tooth and another $0for two xrays of the tooth which I did not agree too. I was suppose to go back for a $1690 partial but I told them I would cancel it since they have hidden fees and charges. I will not go back.

The office itself is very nice, clean, and well-kept. The office staff and hygienists are very nice…read moreand gentle. However... I took both of my children here for cleanings and it was a great experience, I felt comfortable despite my personal dental anxiety. My son had a total of eight cavities that needed to be filled, fine I was expecting that. We got 4/8 cavities filled. My daughter had cavities as well and I was told that I needed to see a dentist that specializes in children. The name of the office they gave me was not in network with our dental plan, so I was back to square one of finding a dentist for my youngest child to see. When I was able to see a dentist that specializes in children, I was told the work that was recommended was not necessary and she only needed her molars filled. I decided we needed to find an office that would tend to both children I also wanted a second opinion after my husband took my son for his second filling appointment and brought up some concerns about previous fillings that had been done and were hurting my child and felt loose. At the second appointment, the doctor blocked my husband from seeing what was going on and simply told my husband "we will take care of it." To our knowledge, nothing was done and our son came out saying the tooth was no longer loose after he had been telling us it was for 2 weeks prior to the appointment. I had asked the dentist if it would be better to just extract the tooth since they are "baby molars" and was told that he would have them for the next 2-3 years and a filling is necessary. At our second opinion appointment, I was told the fillings that were done were very large and one was already chipping (the fillings have only been done for a month and a half at this point.) I was also told that the molars that were filled would be falling out within the next year. And the other fillings that "needed done" by this dentist, were not necessary since they would soon fall out and are not causing pain, and 2 of them were small and superficial. I was also told that my son had an overbite and would eventually need braces, which was never told to me by the dentist in this office. I feel like I spent money on fillings for no reason if they are only going to fall out within the year, after being told something different at Hershey Dental. I am disappointed in taking advantage of a kid, and putting my child through unnecessary pain. And for what? So you could make money? Don't take advantage of people who already fear and have anxiety about going to the dentist. Needless to say, we will not be returning to Hershey Dental.

I had a deep cleaning procedure done, my Dentist was very efficient, professional and very…read moreknowledgeable! The ENTIRE staff is very welcoming and personable, scheduling is made easy and smooth, my wife and son will be new patients there soon! Prairie Dental is on a whole different level of amazing in comparison to some of the other shady dental offices in town!!

Friendly and knowledgeable staff and techs. The doctors seem…read moreto genuinely care about their patients and their care.

I have taken my mother (84) there several times after she stopped driving and I am not impressed…read morewith the office. It is always busy (4-10 people in the waiting room) and the phones are non-stop. I have called and been put on hold twice before getting my issue heard. The hygienists seem competent enough but trying to get an appointment for even a small cavity is 2+ months out. Mom told me she had no idea what the dentist looked like because he always stood behind her and never faced her. I think the number of patients is too large for the practice.

Been going here for over 40 years. In the past two years I've seen it decline. Can't get in even…read morewith a broken tooth that he knew was going to crack. He has too many patients and personally I think took too many jabs or something. He's not the same man I once knew. I now have an abcessed tooth or some kind of infection after telling him my tooth hurt for at least a year. I think I got the infection there. Major infection going on now and when I call tomorrow I'm sure the answer will be basically too fkg bad. So where to go now? Maybe I'm wrong but one thing for sure he has too many patients so no one wins.