Thank you so much Travis for helping us. You are worth your weight in GOLD! Travis fixed our…read moreseptic pump, did a great job! Highly recommend!

My water lines froze after a bad storm. However, even after it warmed back up and the pipes thawed…read moreI still didn't have water. It was late afternoon on a Friday when I called them to see if they could come out anytime in the near future (I wasn't expecting a miracle on a Friday afternoon... And did I mention that I live out in the boondocks?? 30 minute drive, one way to be exact). The nice young gentleman that answered the phone didn't skip a beat and said he was on his way to see what was wrong with my well. He did some troubleshooting and found the problem in minutes! He showed me what was wrong, how he could fix it and roughly what it would cost. In less than 20 minutes I had running water and everything was working wonderfully! He even gave me a quick rundown on other ways that I could improve the reliability of my well! They have absolutely AMAZING service, a wonderful staff and they don't charge an arm and a leg either! They have ALL of future business.

Didn't honor quote. Tried to worm his way out of what was previously agreed upon. Used car salesman…read moretactics. Do not trust.

I was on the go moving my stuff from another state and didn't have the exact time. But guys were…read moreflexible and could help very quickly and in a professional manner. They were only the ones who work during weekends, and could help me with the unloading the trailer in the country side at the Blackhills area on Sunday. So appreciate your help, guys! Will call you back.

Had a 20 year old gas fireplace that was too far gone to fix. (Could not find parts). Called…read moretwo local companies, BHF came out right away and did some measuring and suggested I do as much as I can to get the old unit out before ordering a new unit as it was going into a corner and it would help greatly if they could see what was behind the angled wall. I did that. The second company finally sent someone out to look. He looked, and looked and looked. Wrote down a lot of stuff and NEVER got back to me. In the meantime BHF came out again (for free) and this time had enough info to order a unit. When it came in they came out, removed the old unit completely, redid the gas line and electrical, even installed an outlet close to the new fireplace for a CO and smoke detector. They did it all without having to remove an existing mantle and big screen TV! They finished it right down to the drywall. I was able to do the mud and tape and put Airstone around the insert so it looks really good. Still have not heard back from the other place.

Less than a month of getting counters installed the press board buckled. When I called I was told…read moreit's my fault and if the counter got wet then it's not his problem. I could not believe the arrogance and failure to help our situation. We had kitchen redone to sell house and counter replaced a 30+ old counter that never had any warping issues from being a countertop that gets wet daily. I did get upset with the owner when he refused to help, and my wife called him since she is the one who dealt with him from the beginning and she did get him to come out and look at the damage. He did manage to glue and clamp the seam and managed to fix it to 90% (still a hump at seam). He then came out and put a sealer on the seam so it "won't get wet". Wouldn't that, shouldn't that have been done from day one? Maybe he is good, but I won't have to know either way.

awsome staff, Helpful always helping . Seems to have what I need in a pinch 95% of time.read more

Good stock prices extremely extremely high. But for a small hardware store they have pretty much…read moreanything you need and maybe things you don't.

By far the worst contractor that I have hired in the last 20 years. Refused to stand behind the…read morequality of their work. Please review your contract as they will not warranty or guarantee their product. Seeding the area your self will save you a ton of money and produce the same quality product.

Claire and team were awesome!! Very responsive!! They came out and did 4" of top soil, grading,…read morerock, and hydro seed for a very reasonable price. They did quality work and talked me through the whole process! Definitely recommend!

Great hardware store with hours that are very helpful when things break at the most in opportune…read moretimes! They are friendly and helpful and have a great selection of all kinds of all things you may need.

I bought a new style gas-electric hybred mower in 2015. It could run on electric as a ATV at 20…read moremph, be used as a generator to power 110 tools, used as a 220 generator for motorhomes, etc. The problem was getting any kind of accessory for it was almost impossible and the company went broke so replacement parts will soon be impossible to find. SO.....I went to RDO to look at the John Deere lawn tractors. They asked me what I had in the way of lawn, size, slope, etc and recommended the X590. A bit expensive but then they told me John Deere would finance it at 0% interest. That turns out to be $126 a month. You can not even rent a mower for that little. Just before my John Deere warranty expired RDO called me up and suggested I get it check out in case there were any issues, which I did. They picked it up the same day. One nice thing is they carry the maintenance packs so I can just pick one up and do my own oil, filters, plugs, etc. Very friendly staff and knowledgeable about their products.