I cannot say enough wonderful things about the Veterinarians and the entire staff at this clinic…read more From the very beginning, Dr. Sonya treated Eeyore with so much kindness, patience and genuine care. The Drs. are not only thoughtful, compassionate, and incredibly attentive, but extremely knowledgeable and truly exceptional at what they do. They truly go above and beyond, not only in the care they provide, but also in the way they explain things and answer questions. I know that with their staff, he is in the best hands! Dr. Rene took excellent care of Eeyore during his surgery and recovery is going very well. Dr Lowry was patient and kind when answering questions about his aftercare instructions. The ENTIRE staff is amazing, kind and considerate. They gave me comfort in a stressful time, and I will always be grateful to the Drs. and staff here.

I have been taking my pets here for over twenty years. I must admit that when it sold to new…read moreowners Dr. Rene and Sonya Lavergne, I was a little worried. The previous owner, Dr. Laura, was like family. Well, I can honestly say that Pinnacle Valley Westrock Animal Hospital is still the best for me and my family. While I have seen a number of veterinarians there, Dr. Sonya is my dogs PCP. She is the best. She knows her stuff, but more importantly, she loves animals. The love at Pinnacle Valley shows throughout the place. It isn't just Dr. Sonya but the entire staff there is firing on all cylinders. They are really kind people. You know when someone is an animal lover. It is a calling. That is definitely true of Dr. Sonya. The kindness Dr. Sonya and her staff have shown me in recent weeks while we were dealing with a dearly loved pet with a terminal illness was so appreciated and so meaningful to us, I cannot adequately describe how much it meant to my family and to me personally. I can't imagine taking my pets anywhere else. I just can't say enough good things about Pinnacle Valley Westrock Animal Hospital. If you are needing a new vet home for your furry family members, you owe it to youself and your pets to check them out. You'll be glad you did.

I truly cannot say enough wonderful things about Dr. Schaffhauser! I have a very big, challenging,…read morerescue dog who is terrified of going to the vet and reacts with big barks and panic when we go. My dog is still not super thrilled about going to the vet, but Dr. Schaffhauser and the staff really cared about doing everything to make her comfortable so that she can be examined. We also discussed at length some different things we could do to help her with situational anxiety like this and I appreciate that so much! I know that she has a wonderful and tough job, and she does it with incredible grace and patience. I am so thankful to have found her in Little Rock!

I use them for vet services and grooming. The staff is friendly, and I know that my pup is in good…read morehands when we visit.

When I lived in that area that's who treated my gravely ill cat, "Buddy Boy." Dr. Blair Wilmon…read more Hauk was instrumental in extending the quality of his life. I will NEVER forget her professionalism & compassion in treating him. I highly recommend her. My precious tuxedo cat, Petey "Boy" whom I rescued during Covid was named after him. I rate her 5 PLUS!

Efficient, friendly, and it is evident that they like animals and they answer the phone, so they…read morecan be reached when you need them.

Working here was one of the most toxic experiences I've had. The practice manager and owner created…read morean environment where employees felt undervalued, overworked, and manipulated. In my experience, there was a strong focus on the financial side of the business while employee well-being and morale seemed to be an afterthought. One of the most concerning aspects was the lack of professionalism. I frequently witnessed and endured management speaking negatively about employees to other employees, as well as showing confidential information on her computer, cell phone, and in person. which created an atmosphere of distrust and anxiety. Instead of fostering teamwork, it felt like people were constantly worried about becoming the next topic of conversation. The workload was excessive, expectations were unrealistic, and many employees were pushed to the point of burnout. During my time there, the practice lost nearly its entire staff within about a month. Rather than addressing the underlying issues, management appeared to simply "refresh" the staff with new hires. Unfortunately, I saw some of those new employees questioning whether they wanted to stay within their first week. Every workplace has challenges, but a high turnover rate and consistently low morale should be taken seriously. I hope leadership takes an honest look at the work environment and makes meaningful changes, because the employees and patients deserve better. The practice manager also frequently made demeaning and insulting comments about employees and former coworkers. I witnessed her ridicule a former doctor by mocking the way he excitedly flailed his arms after recognizing a mutual client his father knew. She then insinuated that his behavior meant he was autistic, using the term in a derogatory way. Regardless of the doctor's background or personality, mocking someone's mannerisms and using a developmental condition as the basis for a joke was unprofessional, disrespectful, and contributed to an unhealthy workplace culture. Another concern I had was the strong emphasis placed on recommending dental procedures. It often felt as though dentistry was viewed as the practice's primary source of revenue, and I frequently saw pet owners encouraged to schedule dental procedures that, in my opinion and based on what I observed, were not always clearly medically necessary. This created the impression that financial considerations were sometimes prioritized over individualized patient care, which made me uncomfortable as both an employee and an advocate for my patients.

Always friendly! Never have to wait! My dog loves the people here…read more Prices are comparable to other vets.

Had a mix up with medication for my cat and panicked and called. They answered right away calmly,…read morehad me come right in, and sort me out. The tech that helped me was so kind after I was a mess. They took great care for my baby and he's already on the mend. Never hard to get an appointment and when I came in a tiff (so panicked I was shoeless) they took him in right away and helped. I owe them my kitties life.

I did decide to go back for my dogs surgery and had a very pleasant experience. The doctor called…read moreme personally after the surgery to give me an update, he even cleared his ears for me. I am very pleased with this second visit

Best vet ever. He's kind,patient and knows his stuff. Prices are reasonable and they care about…read moreyour animals.

Dr. Ashley and you nurse gals,…read more Thanks for the care you've shown April Showers and her brother, she and Honey Boy have been the greatest part of my life. When everyone else wanted to put her to sleep some years back you kept her alive and well. Friday, January 11, 2019 I caught a skunk in a live trap and released it in a wildlife preserve north of town... instead of going into the preserve it turned around, climbed into my van, eventually, with "coaxing" it jumped out and scurried away... with all the windows rolled down I drove home. Had some repair work to do on a home down the block, April Showers followed me the whole 100 yards, by the time she got to where I was working the job was pretty much done, we turned around and slowly walked back home. I really felt good- April was getting exercise like she hadn't done in years, even following me from room to room indoors and vacant lot to vacant lot in the park... but then a second thought made me wonder if she was trying to tell me something... she's lost so much weight the past 2 - 3 years, though her appetite's been good I've been fearful recently a circling hawk might grab her, and she'd been showing recent signs of frustration due to waning strength shown in failed jumps and an occasional misstep along the path, a table's edge and the front edge of the kitchen sink on the way to the top of her favorite room in the house- the refrigerator. She climbed to her nap on the fridge after a small lunch and I went outside, trying to deodorize my van of skunk. When I went back in the house a very fat sparrow flew over my shoulder, perching on top of the refrigerator, not knowing it was inches from a slumbering cat... April turned to look, the alarmed sparrow flew off, and with a flying leap April sprang for the bird... but fell short and landed on the floor. She looked and acted ok then and for the next couple days but then began spontaneously meowing a bit more often than usual... I scrambled to cat care websites, I rubbed honey on her gums, she could still make her way to the top of the fridge and still hop up to nap on my lap until Monday night, she went to the litter box and was too tired or too much in pain to get out. I carried her to the bedroom, it was 10:30 PM, set her on the floor, as I undressed for bed she crawled and hopped into bed, she cried or moaned a couple times that night, even walking on my stomach and chest to my face as she sometimes would do through the years, I'd rub her head and ears and gums, then she'd turn and go back to a spot beside me. Early Tuesday morning, each time I looked at her I thought she was dead but a closer look saw she was breathing. She cried or moaned a couple more times before sunrise and lay still with slight breathing. About a mile from your office I stopped for a red light, she started moving, maybe she only needs a shot of B12, adrenaline, or something... one leg kicked out like she was stretching, her mouth opened like a yawn, I had to look away and drive for the light turned green but the next time I looked at her she was gone. I'm sorry I waited until it was too late, the symptoms were there, too reluctant, too stupid, too slow to admit it and do a better job trying to saving her life.

I brought my chihuahua in for an ear infection. Dr. Nick and staff were incredibly gentle, patient,…read moreand attentive--exactly what my little one needed. They took the time to explain everything clearly, answered all my questions, and made sure my pup felt safe and comfortable.

I highly recommend Pet care Veterinarian . The vets and the staff are amazing and truly care about…read moreyour pets . Dr Nick took great care of my little fur baby . He tried his hardest to keep my sweet boy alive longer . But his little body was worn out . I love the Pet care Veterinarian clinic clinic . I highly recommend them.

Dr. Karen, Dr. Greg, and the entire team at House Veterinary Clinic are truly exceptional. They…read morecared for our sweet Linus throughout his whole 13-year life with incredible skill, warmth, and dedication. From routine checkups in his younger years to navigating recent health challenges, we always knew Linus was in gentle, capable hands. During his final transition, Dr. Karen, vet techs, and support staff treated both Linus and us with remarkable empathy and dignity. Their kindness during our most difficult moments including a thoughtful plaque in his honor brought us so much comfort. We are so grateful for the love and care they showed our family over the years. Highly recommended to anyone seeking true compassionate veterinary care.

I recently took my cat in for examination. Dr House handled Hobbes with care and concern. He has…read morea calm demeanor which was exactly what I needed! I was thankful he worked my cat in expecially since it was somewhat !f an emergency. He gave me good advise making changes in my home, I took his recommendations they have made a positive difference in Hobbes health. Thank you Dr House. Thanks to the staff also. You folks Rock. I highly recommend.