Don't let the small interior fool you; Jeni's is jam packed with tons of flavour! Every time I go, I've always gotten such good help from the employees. They're always so kind to answer any questions, and give me all the samples I ask for (even if I'm super indecisive). The line can take a bit of time to work through because of that, but I always leave happy, so it's well worth the wait. Maybe just don't go if you have someplace you need to be IMMEDIATELY; it's not going to be fast as if you're going through a drive through (assuming there's others in line ahead of you). I think my go to flavour is the almond brittle. I get that one every time! I think some people don't like the idea of a scoop actually being a half scoop here, but for me, I love it since it lets me pick out different flavours without getting a stomachache from eating too much ice cream. read more

Delish as expected. Stopped by on a Wednesday around 10pm. It was just us in the store, so we sampled many MANY flavors from the two friendly girls working. Finalized our flavors, got our cups of ice cream, and sat outside until they closed @ 11pm since they started bringing the tables and chairs in. Gooey butter cake is a MUST. Friendly staff, but man would this on the regular would burn a hole in my pocket long-term. The ice cream is delicious, but I'd say figure out your fave flavor and buy them at the grocery store (Fry's will have entire pints for ~$7). read more

First time trying Jeni's, not just this location but the brand entirely, because honestly the pints at the store are so expensive that I could never bring myself to pull the trigger. My birthday ended up being the perfect excuse to finally try it. I had signed up for their mailing list a couple months prior but had no idea if they even did a birthday freebie. Turns out they do, basically any one item for free, which is a solid perk. The girl working the counter was really nice and helpful when I asked. We went around 12:30 on a Tuesday during spring break and were the only ones in the store, which was a relief. My mom got the triple half scoops with double dough, gooey butter cake, and peanut butter with chocolate flecks. I got the same but swapped the double dough for banana cream pudding. They also offered to wedge a piece of waffle cone in the middle of the scoops, which was a cute touch (but was thin and didn't really taste like much). Worth noting though, half scoops are genuinely small. (And not worth $8+). It came out to almost $20 total for both of us, but with my birthday freebie and a couple other rewards dollars in my account, my portion ended up being basically nothing. When she asked for my number I was worried nothing would show up because I couldn't remember if I had entered my phone number when signing up or just my email, but she found me no problem. Now, here is where the experience lost me even more. My banana cream pudding tasted nothing like banana cream pudding. It had the yellow color going for it, but the flavor was straight up pina colada, all coconut and pineapple, zero banana. My mom thought the same thing. That is not a bad flavor on its own, but that is not what I specifically pointed to when choosing my three flavors. It said it on the glass and it looked like a banana flavor in the tub. But that is not what was scooped into my little cup. That raises a real concern for anyone with a coconut or pineapple allergy who orders it expecting banana. The standout flavor of the bunch was easily the gooey butter cake. The bigger takeaway is that neither of us thought the ice cream was worth the price. Ben and Jerry's is cheaper and more loaded with mix-ins. My mom pointed out more than once that for something called "double dough" there certainly should've been more cookie dough in the ice cream. This visit really just reminded us both that we are Handel's people through and through. Comparable quality, bigger scoops, better price. If you disagree, argue with the wall. read more

Jeni's Splendid Ice Creams - Different angle - Ice Cream & Frozen Yogurt Near Me - Gilbert, Arizona

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First time trying them and was impressed! I do have to say I prefer Jeni's ice cream over salt and straw, both similar in idea of creating fun and unique flavors but Jeni's definitely has several great flavors and not as limited especially for kids that are picky! Salted PB was our favorite for sure, real PB taste is a win win for us. Also love that they have a take home pints available as well if you're full from eating in the area. read more

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It's exactly what you want in an ice cream shop. The interior is simple but clean and pleasant, the staff super friendly. The ice cream is very good, better than most. You wont be disappointed if all you need is a good bowl or cone of ice cream. read more

Jeni's Splendid Ice Creams - 2 half scoops - Ice Cream & Frozen Yogurt Near Me - Gilbert, Arizona

Stopped by to buy some of the Queen's Charlotte Sponge Cake before it sold out and got to try the Earl Grey Creme Brulee. It is not as good as the other Bridgerton collab. I could definitely taste the burnt sugar, which was overpowering. Anyways, I bought a total of 4 pints of ice cream, which include the limited Tropical Bloom flavor. The staff gave me this nice bag to keep my ice cream cold. We love Jeni's ice cream. Target and Frys food stores also carry Jeni's ice cream, but we love the limited edition flavors that are only available at Jeni's Splendid Ice Cream shop. Tip: this new store doesn't have a qr scanner, so you need to give them your phone number to earn and redeem rewards. Also, if you are playing their daily word game, the check in feature to get two more tries do not work. :( read more

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Did you know Joe Biden frequently visited the Columbus Jeni's store, with his campaign spending over $12,500 on the ice cream? I'm gonna try to beat that figure. Review 1,700th goes out to Jeni's because let's celebrate! I love me some Jeni's and I'm glad there's a slightly closer location to home now. On my first visit to this location, I got: Queen Charlotte (Decadent almond buttercream with raspberry-rose jam and honey sponge cake. Lavender-hued at Queen Charlotte's behest), Brown Butter Almond Brittle (Brown butter almond candy crushed into buttercream ice cream), and Goat Cheese with Red Cherries (Mouthwatering and rich, it's like a scoopable cherry cheesecake). They have a lot of fun flavors here along with the classics. Don't know what to get? Try some samples before you commit. And if you find yourself falling in love with a certain flavor, they also offer pints for you to take home to enjoy at your leisure. This location is great. It's right up front and there's plenty of parking. I'll definitely be back! read more

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Met up with the family here for some ice cream. I've visited the old town location several times and have had good visits. We walked in and there were two employees helping people out as there were two parties ordering. We waited for our turns and ordered when ready. We ordered one cone and one waffle bowl. The employee scooping the ice cream was friendly but the cashier was not. She seemed annoyed, not too eager to be there, and it made it a tad bit awkward. The ice cream was delicious as it was creamy and flavorful. read more

Jeni's Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Gilbert, Arizona

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New ice cream spot we will be going back to! I was so excited to try out Jeni's the other day. I was wondering what was going to be placed next to DogHaus and happy it's a spot I can take my son to. Location is prime. It's not too deep into San Tan Village where there is limited parking. It's in the outskirts which I like. The atmosphere is bright, minimal and clean. The service was great. I had a mix up with my order and the employee that was helping me went out of her way to make sure everything went smoothly. My son was beyond excited to be there which means he's really talkative and that can get frustrating for employees when he has a bazillion questions and they are trying to work. But they didn't miss a beat. I really appreciated that. The flavors of the ice cream were unique and delicious. I even tried one of their dairy free flavors even though I'm not dairy free and I was impressed so much so I chose it as one of my flavors. I got the Gooey Butter Cake, Green Mint Chip, and Texas Sheet Cake (dairy free). ALL amazing. You're also going to have to forgive me, I took NO pictures of my actual ice cream. I literally inhaled it. lol same goes for my son except his face wore a lot of it haha I do want to note that there are times when ice cream shops get creative with their menus and in turn, their ice cream is overly sweet. This is not the case at Jeni's. It was the perfect about of rich and sweet. In a nutshell, super excited of this new ice cream spot. Ice cream was spectacular. Great inviting and patient service and local to me with a great location. read more

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Ice cream? Yes! Original flavors? Yes! Able to sample before you order? Yes! Waffle cone heaven? Yes! Had the signature bowl today with Green Mint Chip, Honey Vanilla Bean and Salted Peanut Butter with choclate in a waffle cone. My favorites? The waffle cone and the salted peanut butter with choclate! The staff were amazing and helpful. The shop is clean and neat. Definitely drop in! read more

Jeni's Splendid Ice Creams - Signature bowl - Ice Cream & Frozen Yogurt Near Me - Gilbert, Arizona

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Their ice cream flavors are good. I like the mint chocolate chip. It's hard to like the limited time flavors since they fall off the menu. Their waffle bowl is a bit salty. I don't like my waffle bowls to be so salty. The service is quick. I think they were in training when I went. They need to make sure to get the customers in order. Sometimes when we are moved, they might have trouble keeping track of where the new customers are placed. read more

Jeni's Splendid Ice Creams - Waffle bowl - Ice Cream & Frozen Yogurt Near Me - Gilbert, Arizona

Jeni's has always been a favorite of mine at the grocery store, so I was so excited to see them open a brick and mortar in Gilbert. The best part is, the location! There is so much parking there around Santan Village, it makes a huge difference when trying to make a late night ice cream run. We ended up going around 7 PM on New Year's Eve, and there wasn't a soul there. The staff were incredibly nice and attentive, and they let us try as many flavors as we wanted to. I had the birthday cake and my husband had the gooey butter cake, both so tasty. They had so many flavors to try, dairy free ones as well. I can't wait to go back and try more. The storefront itself is pretty small, there's a few seats inside, but not much. I would imagine they'll put some seating outside once it heats up. read more

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Stopped by this place, and bought some of their dairy-free items. Some of my friends require dairy-free, so I was shocked to see they had a few DF flavors. I got a pint of Texas Sheet Cake (chocolaty goodness) and I got 12 minis Lemon Bar (12 for $36). I was a little thrown off by the cost of the minis, but I gotta say, after trying it.. WOW! I had my friend put it to the test with the Texas Sheet Cake, and he downed half the pint, until he forcefully cut himself off. You can't tell there's no dairy in it, other than my friends are still breathing. Their Dairy-Free ice cream is phenomenal!! The best I've ever tasted! I honestly prefer that over the non-DF. I wish they had an online website so I can order a few pints for people! We will be returning once we run out of the minis! read more

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It's a small footprint so it can get pretty crowded when it's busy, and I's sure come summertime, this place will have a line out the door every single day. But the ice cream is so good. I prefer Jeni's over Salt and Straw. It's a pretty close second, or tie with my local fave the Screamery in Downtown Chandler. read more

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Second time coming here. The flavors are great and they seem to add new ones often but keep most of the favorites. The service was excellent. They are always helpful on describing the flavors and giving samples. I got the dark chocolate, cookie dough, and brown butter almond brittle. All delicious! read more

Jeni's Splendid Ice Creams - Signature with dark chocolate, cookie dough and almond brittle - Ice Cream & Frozen Yogurt Near Me - Gilbert, Arizona

If you love ice cream and looking for a flavor switch up, this is a spot you need to try! The ice cream is smooth and the service is speedy. If you are hungry, get food next door and then stop in here for the most delicious dessert! read more

Absolutely stoked to have a Jeni's in the East Valley! The flavors are so delicious, I love the variety. They allow you to sample so many different flavors and help explain them so you know what it is you'll be trying. The waffle cones are my absolute favorite. Check this place out. I highly recommend gooey butter cake or the almond brittle! read more

Delicious ice cream, so many fun flavors! I tried the limited edition Bridgerton flavor and it was so good. I'm glad they also carry a lot of the flavors in the pints, will definitely be back to pick up a pint! read more

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Took my youngest for a little after school date on Friday and decided to check out Jeni's. Not only did they have a huge soft chocolate ice cream crumb that made it so hard to decide what flavor, but all the ice cream we tried with so delicious. I definitely will be back to try some more of their flavors, especially their seasonal flavor They have coming out for Bridgerton. read more

Jeni's Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Gilbert, Arizona

I had not gone to this Jeni's location in the evening before and was shocked to see that it was so busy at 8:30pm, but also it made sense for a Saturday. The line was right up against the door, and in front of us was a large group full of kids that were a bit restless. Even with how busy it was, the servers were patient and served us with a smile. My friend tried a few flavors to figure out what she wanted. I already knew exactly what I wanted - a Standard (two half scoops) with Queen Charlotte Sponge Cake and Brown Butter Almond Brittle. The Queen Charlotte Sponge Cake is my favorite, especially since I love raspberry. I will be so bummed once it's gone. By the time we got our ice cream, the line had gone out the door. There were no seats available in front of the shop either, so we sat at a table at one of the nearby shops (hope that was okay). Definitely come here earlier on the weekends if you don't want to wait in such a long line. read more

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Jenni's is a destination ice cream situation. They serve amazing ice cream in creative ways and flavors. Ample parking is in front of this shop in a large retail development. The seating inside is very limited with some outdoor tables. I had the salted peanut butter in a waffle bowl. It tasted like a dark chocolate smoky salted peanut butter party in my mouth. I sampled many other flavors and all were great. The staff was knowledgeable and very verbal in describing each flavor | tasted. Wonderful ice cream! read more

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Jeni's is delicious and rich but they didn't have a cookies and cream flavor which really upset me. I got a half scoop of Frosted Sugar Cookies and another scoop of Birthday Cake read more

My friends and I waited a little over an hour for Grand Opening day (up to 4 free split scoops with waffle cone per person) and especially loved the wedding cake flavor. Brown butter almond brittle is one of my go-to's as well. I've been to different Jeni's locations at least 15-20x so it was great seeing a location open in Gilbert! Staff was friendly and patient as we asked for samples. read more

Jeni's Splendid Ice Creams - Gooey butter cake, wedding cake, double dough, brown butter almond brittle - Ice Cream & Frozen Yogurt Near Me - Gilbert, Arizona

Great service, walked right in and offered unlimited amount of free samples! This is a Chicago staple and so glad this is brought to Arizona. Small little shop and there's 4 options for dairy free. I got the wild berry lavender and it was amazing. They are seasonal so the flavors change. Great after meal sweet treat! read more

Jeni's Splendid Ice Creams - Wild lavender - Ice Cream & Frozen Yogurt Near Me - Gilbert, Arizona

This place is solid. Brought the family here after we heard a podcast talk about the location in TN. I will say...it is on the pricey side. However, it's good. I mean really good. Very nice staff and very friendly. The flavor choices can be intimidating, because there are a lot and they are all good. The staff was patient as I started to decide and try everything. The atmosphere was chill and it wasn't too noisy. We will be back. I think it's probably too good for my kids to appreciate. Maybe a date night type of thing. Either way, it is worth stopping by. read more

The ice cream is so fresh, the staff is unbelievably friendly and the music really sets the scene. You have to give this place to try if you like ice cream. read more

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I love the ice cream here! It's so creamy and delicious and they have flavors that are unique and fun but not too weird and out there. My only complaint (and idk if it's just this location) but the cash register is on the opposite side of where it would usually be in a store. It's kind of hard to explain but it causes the line to always get backed up a weird way and everyone has to awkwardly file around the store, inform every new person that walks in of what's going on every time because everyone inevitably gets confused lol It's not a big deal but it's very strange and kind of annoying. read more

Our first at Jeni's was a few weeks ago when our son turned six! Not sure if he's just so cute they gave him free ice cream or that's how you get treated on your birthday, but either way it was welcomed! He got a waffle bowl and the birthday cake ice cream which was solid and cool that it had colorful sprinkles mixed in. I opted for a trio of chocolate, butter cake, and double dough (a real winners podium if you ask me), in a waffle bowl as well. I want to add in that I don't usually do waffle anything because they usually taste like cardboard but Jeni's waffles are supreme! It was pleasantly salty which complemented my ice cream very well. We have been back since our first visit. I would say this is one of our new rotations for ice cream! I also like how they have free water cups and the two girls that assisted us were super sweet! Store was very clean and tons of flavors to choose from! read more

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We went to Jeni's over in San tan village as a 1st time there, 2nd to the company. The pro's. As a GF person in a non GF world, Jeni's offers a huge amount of dietary restricted options!!! They are well labeled and contain things I can normally not eat. The team is great! The ice cream also delicious. The cons: this location is small. When we arrived there was a person who was in awe of their choices so, the looked, they tasted. They talked. I get it. I cried the 1st time I went somewhere that made my GF needs a priority not a pariah. However, there was no where to go. No way for the people behind them to see. The line just stopped. The space is compact and it was a bit overwhelming to be in such a jam. The 2nd. Price. 3 1/2 sized scoops (which is a ton of ice cream) is $9. Real ingredients cost real money. However, if you go with 2 of you be prepared to spend $20 or share (which you absolutely can!). read more

The ice cream is sweet and the texture is fine, I guess. Nothing I would pay again especially for a kid's sized scoop. The service from the Gen Z kid was insufferable. A lot of blank stares to my questions and couldn't be bothered to help me. The most miserable girl working in an air conditioned ice cream shop. Her coworker noticed and intercepted. Tried to save face for the rest of my transaction. I don't like spending where I'm not welcomed. read more

Decent, not amazing Ice Cream, keep the politics to yourself. I just want ice cream, don't care about your open support for criminality and chaos in your signage. Used to go to the Scottsdale location, now won't go to either anymore. read more

It's Delicious! They have a good variety of flavor options! Bonus points for having multiple dairy free options that are tasty as well! A clean and bright space. It does get busy and the space isn't large enough for the line - also there very limited inside seating and the outside seating is right against a busy road which is a little scary with small children. Have already been many time since opening. read more

This is for sure the absolute best ice cream Ive ever had. My husband and i came to this new location on Saturday night and we both thoroughly enjoyed our ice cream. Were huge Handels fans but Jenis is better. The reason fir only three stars in for the extreme disappointment over the scoops. They give three mini scoops only so you can enjoy more flavors. However three mini scoops dont even equal a normal sized single scoop anywhere else. Its quite expensive at $16.50 for two people for three small spoonfuls. So the micro scoops are a total drag. We may come back again if were at the mall but to have to get in the car for a special trip, we'll head to Handels. read more

Amazing experience! The line looked long but went fast! They had several dairy free flavors , which is always appreciated! The ice cream is super creamy and delicious! Go!! You won't regret it! read more

The best icecream!! The employees were super welcoming and helpful! Specifically Thea and Lucas (sorry if I spelt your name wrong haha). We had this place in Nashville and so happy it is now in Gilbert! read more

really good ice cream, small scoops and expensive. they didn't have much seating and no outdoor seating. the chocolate cake flavor and gooey butter cake flavor were both so good! read more