Very disappointed. Bought 3 of these, each in different colors for my wife and two daughters after our daughter/their sister passed away. I had ordered the books to have her name on to try and help them work through their grief while hopefully being able to focus on some positivity. It took over 6 weeks for delivery. One of the books came without the advertised floral print and none of the books had her name inscribed. When I reached out to see what happened, I was told to return it and pay for shipping, and once received they would refund me. Absolute lack of customer service. Do better! read more

Jen Simpson Design - Number one and number two say "Happiness" number three says nothing. Great job Jen Simpson Design! - Cards & Stationery Near Me - San Clemente, California

Very misleading journals and terrible customer service. I am convinced she pays for the 5 star reviews just as many companies do. Incredibly expensive journals only for them to be so pre filled there isn't much room to journal at all. The prompts aren't even fitting to what I personally need. read more

I ordered some custom note cards, a note pad and the "To Market" note pad as well as the "Big Adventures" travel journal. I absolutely love these products!!!!! I will definitely be ordering from them again read more

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COMPLETE DISASTER & highly unprofessional. Warning: I would hate for anyone else to have to experience this. DO NOT RISK USING THIS BUSINESS FOR ANY IMPORTANT EVENTS. I spent months planning my wedding suite with Jen. We paid a 50% deposit and signed her contract, and 1 day before our entire wedding invitations were due, she e-mailed me that the paper isn't available. When I explained how unprofessional this is and it was an avoidable issue by communicating earlier with the paper supplier, she took zero credibility and told me she was terminating the contract and cancelling our order, leaving us with no wedding invitations for our guests. I had asked Jen many times after approving the order to please make sure this order was ready on time as we had a very tight turn around time with our guests' rsvps. I approved our invitations 7/7/21 and she assured me production was going well about 1.5 weeks after I approved the order (this was clearly a lie because 1-2 days before she was due to deliver everything to me she said she suddenly didn't have paper). This experience is aside from the errors experienced in the proofing process and the poor quality in which the samples were mailed and presented to us. She also tries to charge you for adjustments or small requests. It was a terrible terrible experience for something that should be so joyful. I share this so this experience hopefully doesn't happen to anyone else. read more

Jen Simpson Design - terminated our contract after I said it's unprofessional to wait for the last minute for wedding invites - Cards & Stationery Near Me - San Clemente, California

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I connected with Jen for our day of wedding stationary after having an issue with our invitations company. I was working with a somewhat tight timeline and wanted to be cognizant of costs. Jen quickly sent along paper samples for my review, was insanely responsive, and provided especially quick and thorough work and feedback. I wish I would have worked with Jen on my invitation suite too. Her design was picture perfect and I'd recommend any and all brides work with her too! read more

Jen did all of our stationary and day of materials for our wedding. We absolutely adored working with her and what she created was astounding. We had a vision for everything from our invitations to our placement cards. When we met with Jen, she made our vision come to life and created the most beautiful art we have ever seen. Everything was just perfect. We would use Jen over and over again for anything creative that we may need in the future. She is kind, fast and unbelievably talented. Thank you for everything, Jen! You are outstanding. read more

We ordered our stationary threw Jen Simpson Design for our November wedding, My Fiancé and I could not be more pleased! The invitations Jen created were so well received I had family and friends calling me to tell me how beautiful they were. Jen was prompt and really helped get us organized to create the perfect invitations. From wording to personal touches, we were walked threw every step of the process professionally. The timeliness of her communication and quick turn around time made everything easy. We were invited to several weddings this year and I can confidently say these invites are top notch! We are so happy with our purchase we have decided to ditch the DIY and have Jen help us with the rest of the process. From a deeply satisfied client, Jen Simpson design Rocks! read more

My daughter and her husband ordered their invitations through Jen Simpson in 2018. The invitations turned out beautifully and were just what they had envisioned. I follow her on instagram and was so happy to see that she now creates journals, notepads and stationary. I ordered the Happiness journal for my sister and added personalization. I can't wait to give it to my sister because I know she'll love it. It's such a perfect gift for someone special or yourself. I am going to order Jen's new journal Flourish for myself and add the personalization because I love it so much. I definitely would recommend Jen Simpson Designs for your invitations or her Journals and other product. I'm a very happy customer! read more

Jen is such a wonderful person, and not just a wonderful person but an uber talented invitation designer! Her work is absolutely breathtaking and she's her customer service with all of her clients is flawless. She's helpful, has a quick turnaround time, and is incredibly prompt with communication which we love in the wedding industry! Her talents don't stop at Invitations though. Anything from seating charts, day-of signage, table numbers, place cards, menus, acrylic pieces. You name it, she can do it! read more

Though the invitations Jen Simpson Design did were beautiful, the invitations were delivered later than promised. I would add in an extra cushion of time to accomodate for that. Also, when we tried to send the invitations out, the outer envelopes didn't stick. We had to go to CVS in the middle of the night and buy double-sided tape to tape the outer envelopes shut and then send the invitations out. It was stressful considering we were already sending invitations out later than we'd hoped. read more

Jen is a GEM. Literally. Very last minute she was more than willing to work with me on an event and provided the most beautiful menus, name cards and invite set!! (the handmade paper is GORG). She communicated with me promptly and checked in throughout the process to ensure everything was exactly what I wanted. Even though I knew what I wanted- when I saw everything in person- I was FLOORED. It was even more gorgeous than I had hoped. Thank you for your amazing work Jen. I already want to order more from you! read more

I had to postpone my wedding due to COVID-19 and Jen offered to create a digital design for me to send my guests announcing the new date so that I didn't have to have a whole new set of invitations printed (which I had done through another company). She created a beautiful custom digital design (in one day!) specific to my wedding aesthetic and it was perfect. She is clearly skilled in design, her work is beautiful, and her kindness has meant the world to me during a pretty stressful time. I now plan to use her for my future design needs. read more

Jen Simpsons Design is fantastic to work with! Jen was so helpful with the diecut place cards for a bridal shower I was giving. They were a unique addition to the table that guests hadn't seen before. I highly recommend Jen. She's got a great eye, has a fast turnaround time and was so easy to work with. Thanks Jen! read more

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Jen is an absolute talent and I HIGHLY recommend her. My wedding coordinator connected the two of us and it was the best decision made for our event! She did our save the dates, invitations, wedding day signage, reception menus, table numbers...you name it!!! Jen really has an eye for design and it shows in her work. Very elegant, classy and simple. When I met with her to see invitation examples...I liked so many of them I didn't know which one to choose! I looked at other vendors and they didn't have the sense of style that Jen shows with her work. Not only is Jen talented but patient and friendly. She was so good through the planning process to send proofs and let me review everything before printing. I would definitely reach out to Jen again if I have another special occasion that requires invitations or signage. Thank you Jen for all your hard work and helping make our day special! read more

If I could give Jen Simpson 10 stars I would! Her work is amazing and I cannot say it enough!! To any brides or anyone needing invitations Jen is the one to go to! Not only does Jen deliver excellent customer service, her handmade invitations are great quality. I received a demo/sample of what my wedding invitations would look like and I was blown away by her design and how great the quality of the paper was. When we met to talk about what I envisioned for my wedding invitations, she took what I told her and she created EXACTLY what I wanted. I live in San Diego and Jen lives in Orange County, working with her over emails and phone calls was very easy, she responds right away and answers all my questions promptly. I will also be ordering my programs with her and I have no doubt in my mind that those will be prefect too. I recommend her to anyone and everyone! Simply amazing! -Liz read more

Working with Jen has been the easiest part of planning my wedding by far. Any time I contacted her, whether it was through Etsy or her email, she returned contact within 24 hours - usually less! Additionally, she was more than willing to play around with an existing design to tailor it to my color scheme and needs. I am so pleased with the final product; I feel like I got first class service and materials for a very affordable price. Here's what you can expect working with Jen: +Prompt service and reply to questions and comments +A beautiful product +Affordability - the extras don't cost an arm and a leg! +Flexibility in design - she swapped out colors and let me play with the design There is not enough I can say about how positive my experience was with Jen. There is literally nothing negative I have to say about working with her! You will not be disappointed if you go with Jen Simpson! read more

I was referred to Jen while shopping at a wedding boutique. When I emailed her she responded quickly and had me send in photos of my wedding inspirations, color scheme, and theme. We met up in person, and she brought tons of sample invitations, paper and print options, and ideas based on pictures I sent her. The whole experience made it feel like I was truly designing custom-made invitations that would be unique to my wedding. She offered so many suggestions, she was patient with me as I went back and forth on font and paper choices, and she truly listened to all of the things I wanted in the invite design. The finished product was incredible and everything I asked for! I am so so happy with the invitations and I have already received compliments from some of my guests. It was a pleasure to work with Jen and her work is fantastic! read more

Jen was phenomenal. She is so talented and our invitations were a hit. Everyone LOVED them. She made them match our wedding theme perfectly. We are still getting compliments! I loved working with her because she is flexible, patient and VERY responsive. The invitations were a great price and ready exactly when she said they would be. I have already recommended her to a handful of my friends who are getting married next year! read more