Our family had the most incredible stay at Charit Creek Lodge. It is one of those rare places that…read morefeels like a deep breath for the soul. From the moment we arrived, everything felt peaceful, welcoming, and thoughtfully cared for. The food alone deserves its own five stars! Breakfast, dinner, and the packed lunches were absolutely delicious. Every meal tasted comforting, homemade, and full of flavor. We loved it so much that we bought the cookbook so we could bring a little bit of that magic home with us. One of the biggest highlights was Gregg and his staff! You can feel the heart in every corner of this place. Every detail has been thoughtfully designed, and it is clear that he and his staff have poured so much love, care, and pride into creating this experience. Their hospitality made our stay feel personal and incredibly special. Evenings were unforgettable. We ended each night around the fire, looking up to see every star in the sky and even the Milky Way stretching overhead. It was the kind of beauty that stays with you. Then we returned to our cozy cabins, warmed ourselves by the wood burning stoves, and settled in for the most peaceful sleep. The cabin was spotless, charming, and perfectly designed for rest. Between the hikes, views, the atmosphere, the incredible meals, and the sense of quiet, our stay felt truly restorative. It was so meaningful to us that we are already planning to gift family members their own stay so they can experience this place the way we did. If you are considering booking, DO IT! Charit Creek Lodge is a true gem, and we cannot wait to return.

Wow what an awesome experience and fun hike. The Arches were wonderful. Food excellent and staff…read morevery accommodating and excellent. Rooms awesome and rustic. A very relaxing time. A must do again.

This was a really wonderful place to stay. I would have returned, if my choice in companionship had…read morebeen a wiser one. However, I was gifted with the sort of timeshare by my companion that has given me much regret and consternation over the decades. It was a picturesque location. It was a beautiful place to stay.

My friend and I stayed in this cute, clean hostel on a road trip through Tennessee. It's owned by a…read morewonderful older gentleman named Al, and managed by a younger man named Brian. Both are extremely welcoming and helpful. The hostel itself is clean, comfortable and well-lit, with separate male and female dorm rooms. Parking is on the street and seemed safe. Al welcomed us immediately and drew us a map of the town and good places to go. Breakfast is provided in the morning- he has several options including eggs, cereal, grits- you cook it yourself. If you're lucky he'll join you and tell you some funny stories. The only reason I gave the hostel 4 stars instead of 5 is that there is no shower there, just a bathtub. Might be problematic if you are looking to stay for several nights.

We stayed here for my birthday in late October. The check in staff should be fired. She couldn't…read morefind my reservation. I gave her my confirmation number and she said that my name was in there backwards. I am an Honors Member and I have the app so I didn't have to put my name... she never thanked me for being a Honors Member either. She never told me anything. I had to ask how we entered the hotel to access the room. Her little co worker thought it was cute to laugh at me as well. She couldn't even count! She kept saying that we were only there for 2 days! I finally said umm we are here Thursday, Friday, Saturday night that's 3 days. Hotel was clean. The rooms are kinda small and noisy! Our heater wouldn't come on and we had maintenance in and out of our room for over 30 minutes! We didn't hardly have any toilet paper because apparently they didn't put new rolls in our room and our soap, shampoo, conditioner and lotions were really low and empty when we left. The indoor pool was really small. We didn't use the outdoor pool but it is shared with another hotel which I found ridiculous because it is fairly small itself. The breakfast was really good though! I really enjoyed that part of the stay. Although I don't think I would stay here again because of the staff and how noisy the hotel was! It was really hard sleeping in.

We love this hotel! We have stayed here multiple times now while visiting Pigeon Forge…read more The hotel is clean! The pool is shared with the other Hilton next door which is both good and bad. It's a tad small to share in my opinion. The rooms are fairly specious. Breakfast options are okay... nothing special or amazing. Pretty sub-par. It is a perfect location in Pigeon Forge! Right across the street from The Island, about 5-10 minutes from Dollywood.

I was surprised to see that this place had such high reviews. My bf and I were looking for a…read morerelatively inexpensive place to stay for a couple nights in Gatlinburg and unfortunately we booked our stay here at the Work and Travel Lodge. We arrived after a long day at around 2:30 (even though check in was at 4pm) and were surprised that the reception office was closed and locked. When we called about checking in, the woman on the phone seemed very surprised and said "but check in is at 4! It's not 4." It was so strange. Anyway, then they said they would text me the check in details. I got a few long text messages that gave me the code to the door. We eventually met a woman seemingly wandering around the parking lot who worked there, otherwise we have not seen any employees. Our room reeks of mold. It's hard to stay in the room too long and it's so gross whenever we come back to the room that we open the door and are hit with a wall of mold stench. Also, I forget whether we booked a king or a queen bed, but what we got was a couple twin beds pushed together with a sheet on top played off as one bed. It's super uncomfortable. We had this moment after arriving in our room where we had to figure out whether or not we wanted to stay and or find somewhere else and try to get our money back. We ultimately stayed, but everything about this place is pretty dumpy and I just wouldn't recommend anyone stay here.

Keep Scrolling! I'd rather sleep in my car. No one to help, no one in office, stinks like gross old…read morecigarettes, shower is made for a short person. Location is great though lol. Too bad it's so poorly managed.

We recently stayed at this resort after booking through Expedia as part of a bundle with our car…read morerental, which was a great way to save money. Check-in was smooth and easy, and since we've stayed here before, we were able to politely decline the timeshare presentation without any issues. We reserved a two-bedroom villa, but upon arrival, we were given two connecting villas instead. While this wasn't necessarily a problem, it was a bit unexpected compared to what we originally booked. Unfortunately, the cleanliness of the rooms left something to be desired. As our kids were playing, we noticed cereal on the floors and under the living room tables, which made us question how thoroughly the space had been cleaned. The bathrooms also could have been cleaner, but we made it work for our stay. We did experience an issue with one of the units having a faulty AC, but after reaching out, an engineer was sent up promptly and had it fixed within the hour, which we really appreciated. One standout positive was the communication with the front desk. It was excellent. Anytime we had a question or needed something, we could simply send a quick text and received prompt responses or service, which made a big difference. We also really enjoyed the resort amenities. The playground, mini golf, and arcade were all hits with our kids and added a lot of fun to our trip. Overall, despite the cleanliness issues, we had a good time and appreciated the convenience, amenities, and responsive staff. With a bit more attention to housekeeping, this could easily be a much stronger experience.

**Strongly reconsider before buying at Westgate Smoky Mountain Resort & Spa**…read more We understood going into this that purchasing a timeshare comes with risks. At the time of purchase, however, the benefits and promises presented made those risks feel reasonable. Unfortunately, our recent experiences have made it clear that those expectations are not being met. The condition of our room was unacceptable. We encountered dead bugs, hair in the sink, fingerprints covering the mirror, a broken fan, a broken closet door and overall filth . Even more concerning was the overwhelming smell of marijuana and cigarettes in what is advertised as a non-smoking facility. When we brought these issues forward, the response we received was not only unhelpful, but unprofessional. An employee named Brad Reed was dismissive, condescending, and openly sarcastic, at one point stating, "Well apparently we won't ever see you again." Rather than addressing the situation, we were told the resort was completely full and that the only option was to send housekeeping. In the same conversation, we were also told that purchasing an upgraded room would "ensure we wouldn't have any more problems." The implication was difficult to ignore. After declining to spend additional money, our concerns were effectively dismissed. However, when we escalated the situation to a front desk manager, we were immediately moved to another room without issue, directly contradicting what we were told about availability. This raises serious concerns about how guest issues are handled. It appears that responsiveness may depend less on the validity of the concern and more on a willingness to spend more money. This experience reflects poorly not only on the condition of the property, but on the integrity of the service model. Cleanliness, honesty, and basic professionalism should not be conditional. Based on this experience, I cannot recommend this resort. Travelers should carefully consider other options in the area that prioritize transparency, accountability, and guest care.

For $40 in the offseason, a pretty good deal…read more There is free parking, and the lot is right next to the river (maybe a 30 yard hike). Free wifi, at a pretty fast speed. "Breakfast" is all carbs and awful coffee. Skip it and eat in town. The location is about a 1/2 mile from the strip up a big hill. Don't stay here if you plant to walk around and aren't steady on your feet. Mostly clean, but the bathroom vent was covered in either mold or lint. Either way, don't look up!

There aren't any bells and whistles but it was perfect for what we needed. Best of all we had our…read morefirst babies with us and they were happy. Last but definitely not least. Pretty darn cleaned. Was very surprised and pleased.

We had such a great stay at Tremont Lodge & Resort! If you're looking for a peaceful spot near the…read moreSmoky Mountains, this place is a gem. First of all, omg the bed! The pillows and mattress were AMAZING. I'm very particular about sleep, and we both knocked out instantly. After long days working, coming back to that level of comfort made the trip even better. The property itself is really nice and well kept. I loved the open outdoor areas, it feels spacious, relaxed, and surrounded by nature instead of crowded like some other mountain stays. It has that calm, tucked-away vibe while still being super convenient. One of my favorite little details was the fire pit area and the s'mores kits. Such a thoughtful touch! It made the evenings feel cozy and memorable. Overall, it's clean, comfortable, and perfect for a relaxing mountain getaway. Would absolutely stay here again.

Good pricing with good accommodations. Beds were comfy and suite was spacious. Amenities were nice,…read morethere is an outdoor movie theater but I was not able to locate a schedule or what movies would be playing or when. There is a secret "speakeasy" which was neat. The bads tho; we rented a suite with a sofa bed for people that needed to sleep on it. There was absolutely no bedding. There was no one working at the lodge all day because it was a holiday. I get maybe limited staff but every hotel that's open at least has someone. I messaged and was told that this would be a top priority first thing in the morning. Three days later as we are checking out, there is still no bedding. Some priority! The tub also held water so you're taking a shower in inches of water which I most certainly did not enjoy. There was also an almost constant clicking noise reminiscent of a leaky dripping faucet but we could not find what it was that made noise all day and all night. Would I stay here again despite this? Maybe. Because the room was nice with no bugs and the lodge grounds and amenities are nice.