I found this business on Yelp…read more My college aged daughter was in Kingsport shopping and heard a loud scraping noise when hitting the brakes. Fearing the worst and not wanting her to drive back to VA, I sent her to this auto repair shop. They drove the car and didn't hear the noice, visually inspected the brake pads (without putting the car on the lift) and then discovered the issue was a broken mud flap. I applaud their honesty as I sit several hundred miles away. THANKS!

I have used him for years. Not the least expensive but one of the best. Great at diagnosing…read moreproblems. So you won't pay for something you don't need. Which in the long run saves you money.

I FOUND MY MECHANIC!!!!! I needed to find a good and honest place to service my car. Dexter goes…read morefar and beyond that. Quality and value is just the beginning. Could not pick up my car SO, HE BROUGHT IT TO ME. I went by the reviews and they were all I needed to know. This place is awesome. Thank you Dexter

What a great person and got me back on the road thank you for you're service I give him perfect…read morescore , kept his word , came out a fixed my car and he is definitely a asset to our community! Give him a shout

super helpful crew here, I stopped by because of a leakey tire while i was in a road trip. they…read morecheerfully fixed my leaky tire in 5 minutes. I picked the right place and got a good price too!

I basically told them what was wrong with my vehicle and the only thing they did pull the wheels…read moreoff and DIAGNOSE what I told them. I was charged $114 to tell me what I already knew and give me aquote on the repair. I was not told of a 1hour labor charge just to inspect and give me a price. I WILL NEVER bother to darken their door again. What a ripoff!!

fast, easy, and affordable! Nicest people you'd ever meet and definitely know their stuff. My…read morefiance and I were broken down in a parking lot and they had us up and running in 15 minutes!!!

Saved the day. I live out of state and my kid had an issue with his car and needed to get to work,…read moreon a Saturday on Memorial Day Weekend. Talked to Christopher, said he could handle the problem. He came right away and literally less than an hour after the phone call the car was fixed and back on the road. He saved the day, great service and more than fair price. Thanks again!

Used to be the best garage around. Wouldn't take advantage of his customers. Wouldn't do work…read morewithout explanation. But he's retired and closed.

We have been taking our vehicles here for 9 years. Prices are fair; advice sound and honest. Kent…read morewill go out of his way to be helpful. And, Mikel the poodle will bring you your keys when all is finished!

The only place I trust to take care of my cars. They are always honest and reasonably priced…read more Easily one of the best places in the Tri-Cities.

I went in because one of my tires was losing air. They were unable to work on it right away…read morebecause it was lunch time, but the owner had a tech fill up my tire until I returned after their lunch. Then they repaired my tire for a reasonable price and I haven't had any problems with it since. Thanks!

I am always Leary and very VERY picky about who I do business with and who works on my truck…read more Their character, their honesty, etc... I can easily say that Vincent made me feel completely at ease explaining everything with absolutely no pressure whatsoever in having unnecessary work done. I pretty much came in knowing what my new/used truck did and didn't need and Vincent was honest about it all. He even saved me almost $300 in unnecessary work that another mechanic wanted to overcharge me on. Just like anyone else I am not a fan of paying professional mechanic prices, but I can honestly say that in this case the peace of mind is worth it. I have to say that if Vincent ever leaves then I probably will to. Kim Thomas

I took my vehicle to Firestone Complete Auto Care for mounting, balancing, and alignment of two new…read moreback tires. The process started with conflicting information: I was told I ordered the wrong tires, then that the correct tires hadn't been delivered yet. Once the tires were finally delivered and installed, I returned the next day to find one tire was flat. When I called, I was told to bring the wheel in so they could check for a puncture, which seemed reasonable. At the shop, I was informed they couldn't pull up the previous work in the system and were to check if I had run over a nail or screw. Within about 10 minutes, I was told the rim was cracked and that it probably existed before the service, and that I'd need a new rim. This was surprising because: - The rim did not leak before the tire installation. - The new tire had no damage when I found it flat. - The rim and tire were inspected at the time of installation, so I question how the rim could crack or be damaged during service without an immediate failure or noticeable damage on the new tire. The final outcome was insufficient: I was told they do not repair rims and there was no clear explanation, accountability, or resolution offered. The communication throughout this process was inconsistent, and I did not receive a concrete plan to move forward or a satisfactory remedy. Ridiculous

I am an auto Mechanic and the owner of http://www.skfautomotive.com/index.html , Last summer i…read moretook a trip to see my girlfriend in Kingsport Tn, i was driving through Virginia when my air conditioning stopped working. once i arrived my girlfriend suggested Yankee's Auto as she had previous work done there and was happy with the service. we dropped the car off the next morning and by noon Anthony the service advisor called and said the AC compressor hoses needed new "o"ring seals , i told them to go ahead and do the repairs. I was impressed with the good fast service and very happy at the thought of driving 12 hours home with a nice cold air conditioner. This is a good shop and would recommend them without hesitation. Regards, Enrico DiGioia

I recently found this shop again and wanted to share my experience from last year. I brought my…read more2014 Jeep Grand Cherokee Limited here after being referred by others who said they had received similar work done at this location. When I arrived, I was told that they did not work on my type of vehicle or perform the service I needed. What confused me was that I had been told by multiple people that they had received the same or similar service from this shop. The information I was given beforehand did not match what happened when I arrived. I cannot say why I was turned away, but the experience left me feeling disappointed and uncomfortable. I would recommend that the shop clearly communicate what vehicles and services they accept so customers can avoid wasting their time.

Was with them several years at Goodyear and they have always treated me as part of their family and…read morehave always treated me fair when working on my cars. When they moved to this current location I wanted to stay with knowledgeable and friendly staff. I've had the same person (Jose) working on my car for several years and trust him to be honest with me. Joe and Todd have also been very up front with me on the pricing of any work they do. The whole crew there values the work that they do and will always be my first choice in car service.

From the owner: At Fito's Bodyshop, we handle both personal and insurance repairs, providing comprehensive auto…read moreservices along with free estimates to meet your needs. Our expert painter ensures a flawless finish, while our top-notch mechanic keeps your vehicle running smoothly and safely. We pride ourselves on wonderful customer service, always going the extra mile to keep you happy and informed. As a family-owned business, we bring a personal touch to everything we do, treating each vehicle as if it were our own. This dedication to quality and care truly sets Fito's Bodyshop apart. Experience the difference with us!