Toy Box Marine of Mandan, ND has the worst mechanics ever. I paid good money for them to install a…read morenew engine for a jet ski I bought from them. They torqued off the cooling system engine bolt. Its leaking water into the air intake, which will ruin the new engine by vibration and heat. Two other independent services agreed, but the manager Rodger and their mechanic at Toy Box disagree. They reluctantly agreed to work on it 5 days later. 5 days later, they said they would fix it after they finished working on a boat. I checked back that afternoon 8.5 hours later and it wasn't finished. As I pulled in, I see the mechanic leaving off on his Harley. I asked when will my jet ski be done? Rodger said hopefully tomorrow. I asked if he had the products to fix it. He said he wasn't sure. So I went and bought the products a block away, and now having another mechanic fix it first thing in the morning. They have had two and a half months to work on this jetski and what kind of business thinks they can give a unfinished engine job back to a customer who paid 3,700$ for the jetski and engine; and I can't even ride it? Keep in mind I live three hours away and they knew that also.

My wife dropped off our Jet Ski on a Wednesday and were told he would have it done by Monday or…read moreTuesday. We never heard back so I called on Tuesday with no answer. The voicemail said "please don't leave messages asking about your boat, I'll call you when its done". My wife went down the next day, a week after we dropped it off. He said I might be able to "look" at it on Friday. Needless to say we took our Jet Ski and went somewhere else who had the work done the next day. Unless you have tons of time and no need for your boat to be repaired in a timely fashion go elsewhere.

They were nice but they said they would hold a motor for us but sold it to someone else not…read moretrustworthy at all

My slide out wasn't working and we were going to leave for a camping trip in 5 days. They were…read moreaccommodating enough to at least take a look vs most RV stores. They diagnosed the problem and had it fixed in a couple hours. Really appreciated them taking care of it so quickly.

My hood latch mechanism on my motorhome failed while in transit from Alaska to Texas. Chelsa,…read moreCody, and Jared were superstars...they got it fixed quickly. Most places make you wait months, so I was very grateful!

Made an online purchase from this company yesterday based on their Free Shipping Offer and when I…read morechecked out there was a $10.95 shipping charge, specifically it said: Free Shipping $10.95 so I contacted them to get the problem resolved and Brandon Zachmeier responded telling me their was an IT Issue and Free Shipping was supposed to be "Over $1,500". Brandon aside he would check and see if they could ship the item free. Several hours later he sent this email: Re: A message from your Superior Marine & Powersports contact form, "Sorry we will not be able to offer free shipping at that price. IMO, this is false advertising and I am in the process of filing a complaint with the Federal Trade Commission. As of today the "IT Issue" is still offering Free Shipping on all orders. I am attaching a screen shot of the Free Shipping Offer.

From the owner: Don't be the last one on the water this summer, call today to get your boat serviced and repaired…read moreso you don't miss a day

Prolly the worst experience ever with buying a boat. Called and made a deal over phone on 7/5/23 I…read morewas going down to get boat sales man said I can't take it tell 7/18/23 said the needed to water test it and finish installing transducer and cover. 7/18/23 drive 4 hours to get boat show up and the boat didn't even change asked about transducer and cover sales man said it didn't come with it! Then I drive 4 hours back to home go to dock boat in lake turn key one check engine light is on so I load it up drive it back 4 hours to Mortz and can't get a sales manager to call me back service keeps telling me next week. 8/9/23 and I still have not got a boat wasted the rest of my kids summer.

From the owner: Moritz Sport & Marine is the only on-the-water recreational superstore in the Bismarck-Mandan area,…read moreoffering a wide range of boats, parts, accessories, and services. With our local expertise, exceptional customer service, and commitment to quality, we are the go-to destination for all boating needs. Our team brings over 200 combined years of technician experience and more than 25 years of expertise in recreational units.

Country slow, waited and waited for service to have a battery check out a battery less than 2 yrs…read moreold purchased from them. Owner would not even look at it without a receipt. The owner processed to assist an elderly woman with not receipt for her vehicle. Without verification of receipt. Recommend going to Interstate Battery.

I went to them with a electric problem with my bike. I called them on the phone they were polite…read moreand courteous on the phone. They said bring my bike on down they look at it. I dropped it off about closing time on Friday and they called me Tuesday said it was ready. They talked to me about the bike and what they found and was easy fix. I will be bringing my bike back to them for future work.

River city sports in the only arctic cat dealer for 100 miles. Many people are forced to come here…read morebecause of this. River city sports is a nice facility that has reasonable prices and all around good people working here, iv been helped many times by nice people on the sales floor and managment office. BUT if you have ever been so inclined to venture into the parts department and run into a Mr.Wolf, I feel very bad for you. Mr.Wolf is a very arrogant and rude person who is apparantly the arctic cat King and if you look anything but his type of person, he lifts his nose and gives you a look as though you are a complete idiot and wasting his time. The parts dept. has been very helpful from the people working there, all aside from Mr.Wolf. I would deffinantly recommend this dealer to anyone just as long as you steer clear of mr.wolf.

I got a windshield cover for my 2024 nitro zv19. It's ausom everything fits perfectly and no…read moreproblems what so ever!! Great product, looks nice.. easy to take off and put on. Would recommend.

Pretty mediocre product and poor customer service. I purchased a boat windshield cover and found…read morethe snaps (which had to install) were too small. I was sent replacement snaps, which were the exact same size - again too small. I spent about a month trying to find the right sized snaps, and after spending about an hour trying to install them, noted the cover was cut too small. What a waste of money. I would not buy from them again.