Easily the best place to get your Livescan done if you live in Contra Costa County, it is the…read morecheapest place you will find hands down. The owner is so nice and she gets you in and out quickly and even had great advice for certain situations you could be in :)

Fast service, very friendly and knowledgeable staff! Appointments are made fast and if you call and…read moreleave a VM, they return your phone call promptly.

i came to return items that i didn't need, and the drop off was quick. i provided QR code w its…read morelabel and everything was handled easily

I needed a notary and I needed it ASAP. I tried using Yelp to find a traveling notary but I…read morecouldn't get anyone to give me a quote. So, I called 10 minutes before the UPS store closed & they answered the phone right away. They were very nice and told me the notary public would be back at 9am the next morning. I pulled up at 10am on Saturday. Walked in and was immediately greeted. Waited just a moment for the nice lady to finish with her customer. I was in and out with my notarized document in about 15 minutes total. PS - go early. There's no appointments for Notary and call & check her schedule. She (the notary public) told me Saturday's are very busy. As she was helping me - 2 more folks came in seeking notarizations.

I was up against a deadline for a document needed in Europe. They were very fast and responsive and…read morewent above and beyond to help me get it done in time. I am forever grateful for their outstanding service.

Easy and fast service! Would definitely recommend to anyone looking for quick service and reliable.read more

Was very helpful, informative. Made everything go quick and easy…read more Good pricing and mobile. Thank you!

From the owner: ProTech Investigative Services is a Private Investigative Agency located in the East Bay area…read moreserving professional and private clients throughout the state of California. We provide "Live Scan" fingerprinting background checks and "Fraud/Fidelity" surveillance investigations to a wide array of clients including attorneys, businesses, insurance companies and the general public. ProTech Investigative Services is owned and operated by Michael Winfrey, a California licensed private investigator with nearly a decade of law enforcement experience and two decades of investigations experience in the private sector. ProTech Investigative Services is also certified by the Department of Justice to take live scan and ink fingerprints and submit them to the DOJ and FBI. Michael has made it his life long mission to helping companies and individuals perform the necessary due diligence to make critical business and personal decisions. If you are an individual seeking employment, certifications, permits, etc., and are required to get Live Scan fingerprinted or traditional ink fingerprinted, please contact us today! If you are an attorney, business, insurance company, private investigator or individual looking for surveillance evidence to support your situation, please contact us today! Best of all, we are a mobile service provider! We know life can get very hectic/busy and navigating traffic can be painful at time so let us relieve this stress and allow us to come to you!

ERNEST IS "STILL" THE BEST! I recently moved back to California and found out that more of my…read morefriends/family have been going to Ernest because they have heard from my daughter and I, friends of friends that are actually being blessed by going to him. He's honest, and he will do nothing to jeopardize his integrity. I have questions right now, he answered his phone, and returns calls. He's awesome and I just want to say to Ernest personally.......thank you for all you have done for my family/friends, we all really appreciate your service! God bless you.

I understand people have a job to do but if you're in the customer service business i really…read morebelieve that you should have some type of customer service capabilities. I never get good vibes from the guy sitting at the front desk. Disappointing because he is the first point of contact. But i pray for you brother that God keep working on you. Bless your heart. I been here like 4-5 times for either notary or Live Scans purposes. The customer service is a 1/2. No acknowledging customers and headphones on every time i visit this place. The price value for the service is decent and fair. It's the customer service part that made me want to actually right a review and take my business elsewhere. Won't be visiting this place anymore.

I have been a customer for quite a while. My mail box at our condos (and many others) has been…read morebroken into so this seemed to be a solution. Years on we have had minor problems but not enough to complain about. Truth to tell, all I remember was that there was a problem, not what it was. Then today. I got a phone call that they had a package for us (12/24/21) and the next time they would be open would be 12/27. That, of course, meant that I had better get on my horse and pick it up. A delivery of flowers from my son and his wife to my ill wife. Without that call, above what you would expect would be dead flowers. There have been a few other odds and ends of exceptional care. Highly recommend.

I called and asked how much it would be to print, I was quoted $.25 per page. When I went in there…read moreto print, she tells me that it's $3.00 when I tell her I was quoted $.25 per page she tells me that she thought I said copy not print each print is $1.50. I clearly asked for print not copy. Went out of my way during work to go here.

I come here once every other week or so and I'm always pleased with their service. Jacob in…read moreparticular is great, fast, efficient and always friendly

I recently moved to the area and stopped by this UPS location to ship a package internationally (US…read moreTerritory) to my family, something I've done through UPS many times in the past without any issues. Unfortunately, my experience was disappointing. An older woman employee wearing a blue shirt, who may have been the manager, told me that they do not ship internationally from this location. The interaction came across as dismissive, rude, and I felt as though my questions and business were treated more like an inconvenience than an opportunity to help a customer. If this location truly does not offer international shipping, I completely understand. However, I believe there is a more courteous and professional way to communicate that information. As a new customer in the area, I left feeling unwelcome and disappointed by the level of customer service I received. I will definitely not be returning at all to this location. I hope this feedback encourages a greater focus on providing friendly, respectful service to everyone who walks through the door.

Messaged Linda Thursday evening. She responded quickly and was at my house on Friday. Linda was…read morevery nice personable and professional. I recommend her for your notary needs. We learned from her she also does live scan we will be utilizing her for our future hires.

Needed a Live Scan. She came to me, saved me a trip. Excellent service, professional and friendly…read more Thank you Linda!

Toa was here within the hour after we messaged her. She was professional and efficient. Definitely…read morewould recommend her services!

Highly recommend, excellent communication, skills, on time, professional, and thorough. Very smooth…read moreprocess overall.

Came here to get my fingerprinting done for work. The staff was friendly and quick, in and out…read morewithin 10 minutes. Thank you again, will be recommending!

From the owner: We are a dedicated team of professionals who are passionate about providing high-quality products…read moreand services to our guests. Our goal is to create an exceptional experience for each and every person who walks through our doors or visits our website. We specialize in business and personal needs, and we have a great deal of experience in the industry. We take pride in staying up-to-date with the latest trends and technologies to ensure that our customers receive the best possible service. At our business, we believe in building long-lasting relationships with our customers. We understand that every guest is unique, which is why we take the time to listen to their specific needs and tailor our approach accordingly. We strive to exceed expectations at every turn. Whether you need a business consultant or LiveScan, we are here to help. You can find our full list of services on our website. Thank you for considering us, we look forward to serving you and the community!