I cannot recommend this office enough. My 15 year old son has been coming here since he was about…read more6. They are all very nice and always welcoming. My son was born with a cleft lip/pallet and Dr. Greg and Dr. Nicole have been great with working with my son and his surgeon. They are truly amazing people. *Update - my son is now 18 1/2 and just had his braces taken off, we are so happy with his smile! I am forever thankful for this office and their team!

From the phone call to having our first oopsie after braces I am very impressed. The staff is…read moreexceptional! Sasha has been with the office for over 10 years and it shows. Her loving touch with my son was much appreciated. We just moved to the valley so finding new doctors has been tough. We were blessed to have found Dr. Nalchajian.

First off, I don't understand how they have 4.5 stars. DiCiccio Freeman should have 5 stars all…read morearound. From the start you're greeted by these wonderful ladies at the desk at your appointment. The office is extremely clean, like Monica clean(from friends). I checked in for my appointment the staff offered me water while I waited. There's also a keurig with lots of pod options if you prefer coffee. Susan did mine and my daughter's initial intake. She was fantastic and just a wonderful person. Her energy and friendliness made you feel welcomed. You can definitely tell she loves her job and loves being there. All of the doctors are great there. We absolutely loved Dr. Park. She's so sweet and kind. Dr. DiCiccio saw me at my most recent visit and he's an absolute delight. He made me feel comfortable. I usually take my son with me since I don't have child care during the week. The staff there are so accommodating and offer him a cookie to keep him entertained while I'm being seen. They truly make you feel like family and I can't express how grateful I am to be in their care. I look forward to continue orthodontic treatments and also future visits for my children as well.

We were recommended to this office by one of my daughter's classmates. I'm so happy we chose them…read moreto do my daughter's ortho treatment. My daughter's teeth look absolutely amazing! The office is clean, top of the line equipment. The staff is extremely nice and knowledgeable and the doctors did an amazing job! I highly recommend DiCiccio Freeman Orthodontics!

Dr. Irasusta is a wonderful dentist and I'm so thankful to have found her. She is patient,…read moreknowledgeable and efficient. She clearly explains the treatment plan and let's you know exactly what is going on with your teeth and your options. The office also takes Denti-Cal (Medi-Cal). She is by far the best Medi-call accepting dentist j have been to. Her office is convenient, modern and is equipped with great technology. I never am afraid to have any dental work done at here. She always makes sure you are numbed properly and makes a point to tell you to tell her if you have any discomfort at all during procedures so she can stop and numb you more. I also can usually get appointments for soon easily. They also have gotten me in next-day for an emergency issue. The are not open on Friday and I wish they were. If you are unhappy with your dentist, come here!

very flexible got me in early due to cancelations several times! over the top staff including the…read moredesk staff that greeted me as i came in for a very easy check in and i felt so comfortable around the back end staff! I promise if you have high anxiety dr will be very reassuring and kind/understanding. highly recommend this over western dental/ any place that you wouldn't know if your in good hands or not.

The staff here is great! The dentist knows what he's doing and is very informative and takes good…read morecare of his patients. He's actually the one that noticed my son's teeth grinding at night so we were able to take the necessary steps at the ENT dept. to set an appt for what we have to do next. I like that he gets to lay down and watch a movie while he's getting treated. They have tv on the ceilings. And the waiting room has a kitchen toy area on one side and a Lego table on he other side. And after certain visits they give him toothbrush and toothpaste and a toy. And I love how they recognize the kids with no cavities and have them put their names on the wall. It makes him proud lol

Schedule book are ridiculous. You cannot see the dentist for approximately eight months.read more

I've been a patient here for over 10 years and the office staff is always friendly, the hygienists…read morewonderful and Dr. Asselin very thorough. Do remember to take a check as there is a very high fee to use a credit card for payment.

I've reported this office to the Dental Board of California and the BBB and I highly suggest anyone…read moreelse with a billing complaint do the same thing--and, judging by the negative reviews, there are quite a few. Are the dentists and hygienists amazing? Absolutely. Unfortunately, the billing department is horrendous, deceptive, dishonest, and all-around appalling. Like others have said, they lied and tricked me into authorizing services based on a small dollar amount they promised I would owe, which was vastly incorrect. Each conversation I had with staff following the incorrect billing amount resulted in inconsistent reasons, assuming I could get a response at all. I was a patient here for nearly 12 years and genuinely loved my dentist. When my insurance changed this year and they became out-of-network, I called billing on January 26th to confirm expenses for OON since paying a small fee might have been worth it to stay with my dentist. They took my insurance information and said they'd "run" it and call me back with a dollar amount. On January 29th, they called back and confirmed I would owe $0 for my exam and cleaning. I specifically reiterated this and they confirmed. At my February 11th appointment, when I found out I needed my 5-year x-rays, I told my hygienist I couldn't authorize them without knowing my cost given my OON status. She went to billing, returned with "$38" written on paper, and confirmed billing had verified it. I authorized solely based on that number. Then I received a bill for $254, which included fees for the cleaning, exam, and more than $38 for the x-rays. I immediately paid $38 online and left the remaining $216 unpaid. When I disputed it over the phone, Yesenia repeatedly said "services were rendered" and then claimed staff CANNOT give a dollar amount I'll owe and have NO way to do so. Yet they had. Twice. I explained this, and that I can't be held accountable for staff making mistakes, to which she explicitly repeated "services were rendered." I asked to speak with a manager who acknowledged the mistake, saying staff should never have given me a cost and that they can't, but that only my dentist could waive the balance. She promised a follow-up that never came. When I called back myself weeks later, a third staff member, Gabby, had no knowledge of my previous conversation and completely contradicted what the first two had told me. She stated that the staff had given me an "estimate" and it was my insurance's problem to resolve. (It isn't my insurance's problem. They covered 100% for my exam and cleaning and 80% for my x-rays. The problem is the billing department billed ABOVE that coverage limit and lied about what I would owe in order to get my money.) I told her that the manager a few weeks prior told me staff should NOT have given me a cost at all and that I was awaiting a bill adjustment decision. Gabby repeatedly responded with, "we gave you an estimate" and had no interest in listening or following up with the manager. As I was currently in the middle of a big life change, I couldn't afford to be sent to collections, and I paid the deceptive $216 I shouldn't have owed. I let Gabby know I'd be filing complaints. There is a very common thread in the 1-star reviews here and I beg people to listen. The billing department is filled with deception and a lack of empathy. Had they been honest from the start and told me that they couldn't give me a dollar amount, I'd have understood and canceled my appointment, as I can't afford extra medical expenses of that magnitude. I should never have trusted these people. PLEASE FILE YOUR COMPLAINTS WITH THE DENTAL BOARD.

My exposure is very limited. Being new to the area, I didn't have a dentist. So, I went in urgently…read morewith a swollen face and very painful tooth. They took X-rays and did an exam, and got me set up with an endodontist for a root canal. One thing to note (important, but not necessarily negative): I have Delta Advantage dental coverage, and the office does not take payment directly from them (though, as a courtesy, they do submit the claim). You have to pay up front and get reimbursed. From my limited experience with their care and demeanor, it's worth it. Now that the emergency has passed, I've scheduled a routine checkup and intend on becoming a regular patient.

Couldn't ask for nicer doctors & staff. I have seen Dr. Vick got a number of years. Always a great…read moreexperience-NOT like I used to dread going to a dentist. He has always been great and recently added Dr. Lafon to his office. My 94 year old mother hadn't been to the dentist since before Covid. Decided to try her with Dr. Lafon. Superlatives all the way around. She did X-rays, thorough exam & teeth cleaning. Mom came out exclaiming how nice everybody was. Made a 6 month cleaning appointment for the same day/time as my scheduled cleaning. Easy peasy! Would give 10 stars if I could!!!

Overall, I have had a great experience at this dental office. All of the staff is friendly and…read morewelcoming. I am seen primarily by Dr. Cho and she is great--very kind and explains her treatment process thoroughly. Appointments with dental work specifically (cleanings, fillings, etc) are easy to reschedule within a few days of your original appointment which I appreciate due to my busy work schedule. However one area they could definitely improve on is their availability of their Sure Smile (Invisilign) appointments and services. This office HEAVILY pushes invisilign and has signs and plaques all over the office claiming they are in the top 1% of invisilign providers. However these appointments are very difficult to come by. If I have to reschedule an appointment to get my new aligners, the average wait time is a month to get a new appointment. One time, my aligners were lost in the mail and the office had to reschedule and it was 6 weeks out to reschedule. It's pretty annoying and creates a significant setback for the treatment schedule. I feel they should have more RDAs to provide these services since they push it so much.

After just a few short years the crown to my implant completely cracked in half! Extremely…read morefrustrating to have to pay for a replacement so soon after

Excellent care, excellent staff, best dentistry I have been to since coming back to California…read more So happy I found them even though they are not on my insurance program I will only go here!! Thank you Dr. Kellogg, Dr. Grant and your wonderful team of great people!

10/10 been going to hear for years, staff and dentists are always too notch. They talk amazing care…read moreof you and are always nice.