Service was professional neat and fairly priced. I damaged part of my system and 2 men came and…read moremade the repairs quickly and professionally.

After 35 years of patronizing other septic pumping businesses, we decided to reach out to Bob and…read morehis company. I appreciated the direct contact from the owner-operator who reached out to us to schedule a service call. His fast, direct communication, quick response and ultimate septic pumping was seamless, adding knowledge and information to help me understand his process. Along with John, the service request was completed to our satisfaction.

I always recommend Newhart. His rates are reasonable. Comes out within a day or two of calling…read more Always upfront about what's going on. We've been using him for years. Although I live close to his shop, I have had customers of mine call him, and he goes out to all areas of the county, and neighboring counties. That is hard to find in this area.

My water heater started leaking badly on a Friday night. Sat morning we called this plumber who we…read morehad never used but was recommended. He came out within 30 minutes and explains an emergency call out is expensive. If we could live with cold water for a few days he would come out next week. He came out on Tuesday. The price was very reasonable. I'm thinking I've slipped into an alternate universe.

Took 3 weeks to get an appointment schedule; I received a confirmation call the day before…read moreconfirming time of 9:30 AM. Left at 6:30 AM to drive out to the job meeting- received a call cancelling our morning appointment and could "reschedule at some time later in the afternoon". After voicing the inconvenience the last minute rescheduling has created- the Woman (secretary) on the phone was rude and ignorant, she was also very rude when I was booking . This job was a full bathroom install. won't be using this company.

Be aware people just to inform you that I purchased a 1/2 hp submiserable well pump back in July…read more2024, with 5-year warranty the first day Pocono well & service installed the well pump failed. I was without water for 2 days, the code on my panel was reading F04 overcurrent call the office spoke to Kyle and explained to him about the F04 code Kyle replied that the pump is bad, Kyle told me that they are coming out to my Residence to exchange the pump, but they Never showed up I ask for my money back they REFUSED till this day 11/19/2024, I still have a bad pump , lose water in the house, call the office of Pocono well & pump service with NO response. Mine you I paid $2,500.00 for this pump with a 5-year warranty and purchased it back in July 2024, the worst company to do business with, I have to keep 6 5gallon water jugs ready at all times.....

If no STAR was possible that would be my rating; this company does not stand behind their work…read more They gladly took $7500 from us for well and pump work; but now that we have a problem with the water pressure; which they assured us would never happen, they refuse to return our calls. When they answer the phone, Michael, their representative, hangs up on us, twice yesterday and twice today. When you call "the office" the vm says they will have a technician return the call in an hour; we've never received a return call. The owner, Kyle, doesn't respond to calls or texts either. BEWARE, THIS COMPANY IS NOT REPUTABLE.

Quick reliable service. The tech answered sa many questions and did a great job after arriving…read moreearly.

Excellent and the best around the Lehigh Valley. Highly recommend. Honest, friendly and reasonably…read morepriced.

My septic pump went and the search began for help. None of my neighbors "had a guy" so I searched…read morefor local businesses. One came right out with a quote that felt very high. Another call had me interacting with an AI receptionist. Others never responded to voicemails. When we called All State we got a friendly human being right away. They eased our concerns and got us on their schedule. In the interim, we called several more times with questions and were always met with friendly, helpful people. It felt like a good sign. The team showed up early and got right to work. They were friendly and professional, and had a quiet confidence about them. I shared the amount of the other quote I received and they were stunned by it. Their quote was less than a third of the other. They quickly and competently completed their work, while explaining it to me as they went. This was an incredible relief compared to the heavy handed tactics of those that provided the huge quote: "Hey, if you don't want to do it, we have other business." In the end, I very pleased with my All State experience and will definitely use them again. I'm also happy that I have "a guy" I can recommend to others.

Service and professionalism provided was excellent. Responded to my emergency weekend call and…read morediagnosed and repaired temporarily until permanent repair could be scheduled the following week. Every person I dealt with was efficient, polite and professional. Everything one would expect in a high quality contractor. Customer for life here.

Called for a repair and was told 1-2 days to get out to me. 1 week has passed and no one has come…read moreout or even bothered to call. Do not waste your time with this company. Would give zero stars if I could.

From the owner: Septic Alarm Buzzing? Give Us A Ring!…read more Owned by Eric Bell, Eric Bell's Septic Systems, Inc. in Stroudsburg, PA provides residential and commercial clients with dependable septic tank cleaning and pumping services. We offer quality service to the entire Pocono region and surrounding areas. All Septic Tanks Serviced and Repaired. We also service and install all makes and models of Septic & Grinder Pumps. Since 1995, satisfied customers received honest work at a fair price. We offer Emergency Service. All work is guaranteed.