Thanks Dr Bristol & Jason for taking such good care of me! I also want to thank Jordan for getting…read moreme an appt so fast for my crown work! Tuesday, 11/16, my crown came off while I was chewing gum; luckily I was able to save the crown from the gum or me swallowing it. I called 21st Century and Jordan set me up for an appt on Wednesday with Jason. While Jason was examing the crown & the area it came off he discovered that the crown was cracked & had a small piece missing. After some x-rays and consultation with Dr. Bristol we decided it was best to have a new crown made & a temporary one put in. So impressions were made & the work began while working on the area for the crown Br Bristol noticed that the tooth in front of the area had a cavity so she asked me if we should take care of it & I agreed. So cavity taken care of & filled; new crown ordered & temporary crown in. Whew! Yes, there was some nitrous oxide involved but everything ended well!! Thanks again Dr. Bristol, Jason & Jordan!!! I will see you December 8th for my permanent crown.

I was SO disappointed in our appointment. I went to this office specifically for one service -…read morewhich was not performed - arranging everything beforehand, including sending x-rays from the referring dentist - and the office agreed and quoted a price. Today, it was like the dentist knew none of this. They just repeated what the previous dentist had done. And the amount I was charged, was completely different from the quote. Yes, I brought it up politely, but they never addressed the problem, just repeated the amount owed and expected payment. No discussion. They sent a 'treatment plan' that had absolutely no mention of treatment, just a lump sum, and something to sign to indicate how we'd pay for it. And their prices were NOT reasonable. Clearly, profit is all that matters here. To top it off, the dentist was not someone with whom I felt confident. They failed in every possible way. Please don't respond with fake apologies like "I'm so sorry you feel that way." It's meaningless and insults the readers' intelligence.

I can't begin to tell you how honest Dr Hoang is. Many years ago I went to another dentist closer…read moreto where I'd moved in Grapevine. Huge mistake. They said I had 2 cavities and were going to charge me like 450.00 (with insurance ) more for the procedure I needed. I came back to him and he was like you don't have any cavities and it's 450.00 less. Wow another dentist was going to harm my teeth for profit shocking. He is always super thorough with his cleanings and so trustworthy and knowledgeable. Also he is a rockstar when it comes to crowns !!!!

I've been cursed with bad teeth. Been in and out of many dentists chairs in my lifetime. Being a…read morerecent transplant to Dallas I needed to find a new dentist, on my 3rd office search I've finally found the 'One'. A couple of Veneers needed rebonding (again) in which case I had no choice but to seek assistance with a new dentist. During these COVID times I was really reluctant on a visit to say the least. My initial call to the office set me at ease. The staff there are friendly and professional. Dr. Hoang was able to see me the next day and the pre-visit protocols they have in place made me feel less anxious about my appointment. Dr. Hoang is an extremely competent dentist who knows his business! During the rebonding process he explained to me everything he was preforming. He also explained what was the cause and potential alternative solutions. I thought my previous long time dentist was good, Dr. Hoang made me realize how not so good my previous dentist was. Unfortunately, I've had this procedure done many times before and I can say Dr. Hoang was a heck of a lot more through and detailed oriented in his approach. From start to finish he really did exceed my expectations. Kudos to Dr. Hoang and his staff! A very satisfied customer.

Be aware that this dental office now will charge their customers an additional $8 on top of their…read morefees to pay for their PPE (not covered by insurance). I feel as if a dental office should take it upon themselves to protect their customers and not pass the cost onto them. My wife likes this dentist but this type of charge feels somewhat insulting given how much this dentist already charges. I believe they need to change their policy immediately or risk losing even more business.

New to the area I had to find a new dentist. Well here it was in my own office building. How…read moreconvenient. I made an appointment and they had an opening the same week! I transferred over my records and two days later I was in the dentist chair. The hydenist did an excellent job and really scrubbed my teeth and gums without too much judgement of my poor habits! The dentist Doctor jack visited me at the end and was super efficient and to succinct. I liked that. I'll be back! Highly recommend especially if you work in Williams tower or las colinas. The decor was a bit dull and dated but the tools inside the work areas were modern.

Dr.Michelle are very nice and friendly,you can ask any question that you have,…read moreAlso stuff are very nice too I was so afraid to go to dentist but this clinic make me comfortable

I had a very good experience at Dentistry of Las Colinas. The staff was professional and welcoming,…read moreand the hygienist explained everything clearly before starting. The exam felt thorough without being rushed, and the office was clean and comfortable. Overall, a reliable dental practice with attentive care.

I am honored and pleased to call Dr Jason Erickson our dentist! He will excellent customer care to…read morehis patients! Thank you for being the best dentist that a patient can ask for. We are also grateful to have Cheryl s an excellent hygienist. Today I had a visit and I told her Cheryl you do excellent work. And I should have been telling her this over 20 years ago. 100% customer certified​

After receiving an emergency orthodontic procedure, I decided to return for my general cleaning…read more This facility is very modern very clean very professional, and very friendly. The Services provided are not rush but they take their time when it comes to cleaning your teeth. I feel comfortable with the services provided and I feel the staff are very professional and technically proficient. The equipment is very modern and up-to-date and the staff are trained in the newest technology for dental care. The prices are not cheap however, you get what you pay for top-notch service is not cheap, It does cost, but it well worth it.

I am writing to express my heartfelt gratitude and to share my exceptional experience as a patient…read moreof Dr. Jack Siegrist, DDS, in Irving, Texas. For over 25 years, I have entrusted my dental care to Dr. Siegrist, and I can confidently say that he is not just a dentist; he is a remarkable individual who genuinely cares for his patients. Dr. Siegrist is a wonderfully personable man. From the moment you walk into his office, you are greeted with warmth and sincerity. He always takes the time to ask how you are doing, and you can truly feel that he means it. During appointments, he has a unique ability to engage in conversation while expertly working on your dental needs, all the while ensuring you have the opportunity to respond. It's a rare skill that makes the experience feel less clinical and more like a friendly chat. One of the charming quirks of Dr. Siegrist is his choice of footwear. While he always dresses professionally in his crisp white jacket, a quick glance down reveals his favorite pair of tennis shoes, which never fails to bring a smile. This blend of professionalism and personality is a testament to his approach to patient care. Dr. Siegrist's commitment to his patients goes above and beyond. He is known for coming into the office on his days off to address urgent dental issues--for instance, personally placing a crown when necessary. This level of dedication is not something you encounter often, especially in the field of dentistry. It's a clear indication of how much he values the well-being of his patients. Throughout the years, Dr. Siegrist has maintained a consistent presence in the same location, creating an atmosphere that feels like home. Every visit is met with a sense of familiarity and welcome, making it easy to trust him with your dental care. If you are in search of a dentist who is not only highly skilled but also genuinely compassionate, I wholeheartedly recommend Dr. Jack Siegrist, DDS, located in the Las Colinas Mustang building. He is someone you will want to get to know--someone who truly cares for each and every patient. Thank you, Dr. Siegrist, for your unwavering dedication and for the exceptional care you provide. You have made a significant impact on my life, and I am grateful to have you as my dentist. Sincerely, Fred Johnson

The receptionist, Terri was extremely rude & disrespectful. I've been a patient of Dr. Siegrist,…read moreDDS since July 2007. For 14 consecutive years I've been a loyal patron of his practice & have referred every single person that I've come across who were in need of a knowledgeable, reliable & honest dentist. In 14 years I've never encountered an issue until today. Dr. Siegrist's office is inside of Williams Square which has a paid parking garage. Parking is no issue at all considering Dr. Siegrist validates parking for his patients. Today, like I've done for the past 14 years, when I received my ticket from the parking garage I tried to get it validated at the receptionist desk after I'd checked in. When I asked Terri to validate my ticket she said "the hygienist will do it for you after you've been serviced". I told Terri that I usually get my ticket validated before my service because I always forget to do so afterwards & it's a pain having to call back the office from the garage. Terri looked at me & sat back down then preceded to ignore me. There were other people in the waiting room that had already been checked in & the other receptionist was on a phone call therefore Terri was not busy nor was she preoccupied with another patient. Terri was just rude & decided to be unaccommodating just because she wanted to. I was extremely humiliated & embarrassed in front of the other patients in the waiting area. When I told the hygienist (Allison) how I'd been treated & that I was denied parking validation by Terri, Allison was extremely apologetic about my encounter and stated that shouldn't have happened. Please keep in mind I know it shouldn't have happened because I've been a patient for 14 years! Perhaps Terri didn't like the way I looked today as I had came from the gym immediately prior to my appointment or perhaps she is just rude & nasty towards all patients but I definitely felt singled out & I'm not sure I even want to continue to visit this dental practice if that's the way I'll be greeted.

Incredible experience at Dr. Filbeck's yesterday. Have known him and his family for over 45 years…read more Staff was kind, professional, and so personable. Briley, my hygienist, was incredible. Dr Filbeck is truly great at what he does. Thankful to cal him my dentist and friend.

This is literally the BEST dentists office I have ever been to. I grew up going to Dr Filbeck! He…read moreand his staff are incredible! When I moved further away I tried four other dentists, but ultimately decided I'm willing to make the hour drive to see Dr. Filbeck instead. He does everything he can to make sure you're able to get what you need done. He does great work and truly cares about his patients! I was SO scared to get a root canal done but Dr. Filbeck explained everything to me and made sure I was alright throughout my entire procedure. Best dentist EVER!

Amazing care, the whole staff is great. I had switched my insurance and was needing something that…read morewas closer to me.

I had a very disappointing and frustrating experience with Dental Concepts during my Invisalign…read morefollow-up appointment. This was my first follow-up since receiving my Invisalign trays about 2 to 3 months ago. When I arrived, I was told that I was supposed to bring my Invisalign boxes back to every appointment. No appointment reminder stated this, and I was not given a clear written handout at my initial appointment explaining what was required for future Invisalign visits. This was especially frustrating because at the end of my first Invisalign appointment, I specifically suggested that the office provide patients with a handout outlining Invisalign expectations, including what to bring to appointments. That would have prevented this entire situation. Instead, I drove through Dallas traffic, wasted my time, and arrived for an appointment that could not move forward because of information that was not clearly communicated. The staff member who initially spoke with me did not speak English clearly, and I had to keep asking her to repeat herself. This is not about attacking anyone personally, but clear communication is important when patients are receiving treatment instructions. When I later expressed this concern to the office manager, Catia, she made excuses and stated that clear English was not required. That completely missed the point. Patients need to be able to understand instructions related to their care. When I became upset and asked for the doctor, an assistant was sent in instead. I explained that I did not need to speak with her and asked again for the doctor, but she continued trying to talk to me even after I asked her to stop. Dr. Barnes eventually came in and was not rude, but instead of fully listening to my concerns, the focus was placed on the fact that the instruction was supposedly "on the box." Having something printed on a box is not a substitute for clear instructions, a written handout, or an appointment reminder telling patients what they need to bring. My biggest issue was with the office manager, Catia. When I spoke with her about my refund and explained that the office should add a reminder message for Invisalign patients to bring their boxes back, her response was dismissive and sarcastic. She said maybe I could show them how to do it since she was not IT. I told her that it was not my job to fix their office's communication issues. I also reiterated the importance of providing a handout at the end of the initial appointment so patients know what is expected. At that point, Catia asked me to leave. I told her I was leaving anyway and that there was no need to imply that she was putting me out. She then stated that they did not have to "baby" me with a handout. That comment was extremely disrespectful, unprofessional, and unnecessary. A written handout is not "babying" a patient. It is basic patient communication and customer service. To make matters worse, another staff member, a white female employee, attempted to confront me about the way I was speaking to Catia instead of focusing on how the office had failed to communicate basic Invisalign instructions. At that point, I had already asked Catia to stop talking to me and to process my refund. I told the employee to get out of my face because I did not need another staff member escalating the situation or inserting herself into an already tense interaction. I also changed to this office after following a Black dentist, but I rarely saw her after becoming a patient. As a Black patient, that felt disappointing and misleading, almost like a bait and switch to attract more Black patients without actually providing the relationship or care experience I expected. Dr. Barnes was not rude, and Dr. Narav Patel was not rude either, but the overall office experience, communication, and handling of my concerns were unacceptable. Catia's attitude and comments escalated the situation instead of helping resolve it. I will not be returning, Upload photo

beware of dr. franco and his practice. do not ever trust your health and your money with doctor…read more very unprofessional to deal with complaints. i am a nurse and an administrator in a healthcare facility. when patients complaints, the manager is supposed to be the bridge between the patient and the doctor. but how can you complain, when the ones you are complaining about is about the doctor, who is the owner of this practice. i have been asking for an appointment with this doctor after my major surgey, bilateral jaw joint replacement surgery, but they have so many excuses here and there. also, when i was there, the ones who was doing my fittings is the laboratory technician (who is not an employee there, how do i know, i asked her.. she said dr. franco let her do that since she is faster than the technicians t]here) and one of his dental assistants. guess what? i file a complaint about them with the state and that is when they tried reaching out to me. and when they did? this doctor let go of me as a patient, because there is no more patient-physician trust??? and gave me 30 days, which is a protocol, but when i asked for a date, when i am available, his office said the doctor is not available on those dates. he jusy doesn't want to see me at all because he cannot confront his patient and deal with the issues. go read on other reviews for this doctor. anyways, i got a lawyer to collect my money back ($54,500) but guess what? they did not answer my lawyer until i made a google review. and that is when they forwarded my claim to their insurance company (medpro). however, just yesterday, september 22, 2025, i got a response from thier insurance they "dr. franco has no intentions of providing his consent to settle this claim". wtf??? seriously, dr. franco after 2 years??? i guess, how will you settle that, when your office wont even settle $200 or a $600 claim. karma is a bitch doctor and i just hope, you will not experience this yourself or any of your family member. anwyays, i am ready to move but i need my money back so i can complete my treatment with another doctor, who is fixing the problem he created. so beware of this doctor. there are so mant oral maxillofacial surgeons in dfw area that can take care of you.

Funny this is, I was just looking for an orthodontist. Clean and open location. I was greeted by…read morea Paige, and let me tell you, Paige smiled right through her mask. She was the best greeting I'd received in a long time. I believe in giving flowers to those who can still receive them. Hope she sees this. She also waters fake plants. Ask her about it. lol