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    Jeff Journey - Xpert Home Lending

    3.0 (4 reviews)

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    Mortgage services

    Mortgage refinancing

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    Ron Rougeaux - PNW Home Group - Just SOLD! Helped amazing first-time buyers score their dream home--no stress, just results. Ready to buy? Let's talk!  #ronrougeaux

    Ron Rougeaux - PNW Home Group

    (23 reviews)

    Ron Rougeaux at PNW Home Group was my real estate agent for my first home purchase in late February…read moreand was an absolutely awesome dude to work with. He came highly recommended from a friend who also bought their house with Ron and now I'll be doing the same when someone asks me! Not only was he open to my wants and needs while searching for a home, but also very flexible and really jumps on things quickly which is so important in this competitive market. And was more than happy to answer all my thousand rookie questions about the purchasing process and how to fix the items on my inspection report. Ron himself does a lot of his own work on his personally-owned properties, which makes him an excellent resource for a new DIY-er such as myself to help me understand what I may be getting into. He even went as far as offering to let me borrow some tools I might have needed to help me with the renovations which is way above and beyond good customer service in my book. Ron also has a lot of valuable experience in the real estate world which goes a long way. And also a great team and expanded network of people involved in the process. He was able to get me in touch with a great loan officer as well who took good care of me and the loan. Ron is an overall good dude and is invited to the housewarming cookout for sure haha. I recommend him highly for anyone looking to get into the market. 10/10

    Ron was always quick to respond, incredibly knowledgeable, and went above and beyond to make the…read moreprocess as smooth as possible. Highly recommend him to anyone looking for a dedicated and trustworthy real estate professiona!!

    Northwest Mortgage

    Northwest Mortgage

    (12 reviews)

    Stay far away from this company. They are a complete disaster that is incapable of communication…read more This company single handedly almost cost us our dream home. From Vonnie to Bryce all the way up to the branch manager, Geoff. I'm certain they will respond and will say they did everything possible to get our loan to go through, but that is a blatant lie. This company is dishonest, is not transparent and will ignore phone calls and emails, not just from clients, but also realtors, especially during the 12th hour when you need your lender the most. We started our process back in Feb. pre approved for a loan, a ton of liquidity and assets, fantastic credit and a very well paying job, just to paint the picture. We should have been a mortgage companies wet dream. There were hiccups at the very beginning with Bryce and a lack of communication, he highly recommended us going into an ARM, which ok, whatever, we planned on refinancing out of the ARM as soon as rates dropped. That's where our nightmare began. Like little circus monkeys we began jumping through hoop after hoop at their beck and call. Bryce pushed us to be dishonest about our current home and wanted us to say that I would be renting it from my significant other while he was in Florida. I questioned Bryce about this being an unethical practice, but he assured it was ethical and ok (that should have been a red flag when someone was pushing lying as being ethical). We did as we were told. On March 8th our loan went into underwriting, on March 24th as we were driving 80 MPH down the highway in some back road in Wyoming to our new home in FL, we first got word there were issues with our loan because Vonnie, Bryce's assistant, started reaching out to us for documents that had been submitted weeks prior. There's nothing like cruising at 80 mph and trying to resubmit documents that already should have been in the underwriting process. Our realtor ended up calling Vonnie but had to leave messages. I ended up have to email Vonnie asking her to please call our realtor, oh, I forgot the good part, they had missed the 3/17 deadline to submit our closing documents. For the next week like good little monkeys we jumped when they told us to. We submitted every single document they asked us to, but they failed to communicate with us. They failed to answer phone calls, text messages and emails in a timely fashion. Bryce went on vacation a week before we were supposed to close, leaving us no contact information for someone who might be able to help us in his absence. We found Geoff's name from the person back in WA that recommended this company. Vonnie, Bryce and Geoff have no business being in the lending business. Bryce claims to be a top closer in the industry, but fails to communicate when necessary. It was clear the left hand wasn't talking to the right when Vonnie kept asking for the same documents over and over again. This company is guilty of shady and unethical business practices. As someone who is looking to sell two homes in WA, I will refuse to do business with anyone getting a loan from this company. If you want a month of heartache and pain, go with this company for your loan needs. If you don't care about losing your home, or escrow money, go with Northwest Mortgage. If you don't value ethics or integrity, this is the business for you. If you should care about the purchase of your home and don't have time or money to waste and want someone who will be honest and transparent with you, this isn't the company for you. How Bryce, Vonnie and Geoff are still employed with this company is beyond me

    I wanted to thank both Vonnie and Bryce for helping and guiding me thru this process. God has been…read moregreat to bless me with them to know that they have truly made it possible for me to become a new home owner. I'm so blessed and excited to have my purchase opportunity with this company. Alot of folks during this process has helped me go thru this new and exciting process. I closed today and now excited to get into my new home. Thank you both for your hard work. You have made it possible for me as a veteran and a single woman. They did miracles that had me on my toes, but they came thru for me. Thank you so much you both. God bless you and I will need to meet you here very soon to thank you in person. You rock! NWM! Thank you for fulfilling a long time goal.

    The Dorman Team - Evergreen Home Loans

    The Dorman Team - Evergreen Home Loans

    (44 reviews)

    I had an outstanding experience working with The Dorman Team for my home loan, and I can…read moreconfidently say they are one of the best lending teams out there. From start to finish, their communication, professionalism, and attention to detail were top-notch. If you're looking for a reliable mortgage lender, The Dorman Team makes the entire home financing process smooth and stress-free. They took the time to explain every step of the loan process, helped me understand my mortgage options, and worked hard to secure the best possible rate. Whether you're a first-time homebuyer, refinancing, or purchasing an investment property, their expertise in home loans and mortgage lending really stands out. What sets The Dorman Team apart is their responsiveness and dedication. They were always available to answer questions, provided clear updates, and ensured everything stayed on track for a timely closing. Their knowledge of the lending market and commitment to customer service truly make them a trusted choice for anyone needing a mortgage lender. I highly recommend The Dorman Team to anyone looking for a seamless home loan experience. If you want a dependable, knowledgeable, and efficient mortgage team, they are the ones to call!

    As a first-time home buyer in a tough market, I'm extremely grateful I had the Dorman Team on my…read moreside. They helped me understand my options clearly and guided me toward the best loan structure for my situation. The process could have been overwhelming, but they made it much easier by being responsive, knowledgeable, and patient with all my questions. They took the time to explain things, helped me feel confident in my decisions, and truly looked out for my best interests. I highly recommend the Dorman Team to anyone buying a home, especially first-time buyers who want a team that is professional, trustworthy, and willing to go the extra mile.

    Jeff Journey - Xpert Home Lending - mortgagebrokers - Updated May 2026

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