Stay far away from this company. They are a complete disaster that is incapable of communication. This company single handedly almost cost us our dream home. From Vonnie to Bryce all the way up to the branch manager, Geoff. I'm certain they will respond and will say they did everything possible to get our loan to go through, but that is a blatant lie. This company is dishonest, is not transparent and will ignore phone calls and emails, not just from clients, but also realtors, especially during the 12th hour when you need your lender the most. We started our process back in Feb. pre approved for a loan, a ton of liquidity and assets, fantastic credit and a very well paying job, just to paint the picture. We should have been a mortgage companies wet dream. There were hiccups at the very beginning with Bryce and a lack of communication, he highly recommended us going into an ARM, which ok, whatever, we planned on refinancing out of the ARM as soon as rates dropped. That's where our nightmare began. Like little circus monkeys we began jumping through hoop after hoop at their beck and call. Bryce pushed us to be dishonest about our current home and wanted us to say that I would be renting it from my significant other while he was in Florida. I questioned Bryce about this being an unethical practice, but he assured it was ethical and ok (that should have been a red flag when someone was pushing lying as being ethical). We did as we were told. On March 8th our loan went into underwriting, on March 24th as we were driving 80 MPH down the highway in some back road in Wyoming to our new home in FL, we first got word there were issues with our loan because Vonnie, Bryce's assistant, started reaching out to us for documents that had been submitted weeks prior. There's nothing like cruising at 80 mph and trying to resubmit documents that already should have been in the underwriting process. Our realtor ended up calling Vonnie but had to leave messages. I ended up have to email Vonnie asking her to please call our realtor, oh, I forgot the good part, they had missed the 3/17 deadline to submit our closing documents. For the next week like good little monkeys we jumped when they told us to. We submitted every single document they asked us to, but they failed to communicate with us. They failed to answer phone calls, text messages and emails in a timely fashion. Bryce went on vacation a week before we were supposed to close, leaving us no contact information for someone who might be able to help us in his absence. We found Geoff's name from the person back in WA that recommended this company. Vonnie, Bryce and Geoff have no business being in the lending business. Bryce claims to be a top closer in the industry, but fails to communicate when necessary. It was clear the left hand wasn't talking to the right when Vonnie kept asking for the same documents over and over again. This company is guilty of shady and unethical business practices. As someone who is looking to sell two homes in WA, I will refuse to do business with anyone getting a loan from this company. If you want a month of heartache and pain, go with this company for your loan needs. If you don't care about losing your home, or escrow money, go with Northwest Mortgage. If you don't value ethics or integrity, this is the business for you. If you should care about the purchase of your home and don't have time or money to waste and want someone who will be honest and transparent with you, this isn't the company for you. How Bryce, Vonnie and Geoff are still employed with this company is beyond me read more

I wanted to thank both Vonnie and Bryce for helping and guiding me thru this process. God has been great to bless me with them to know that they have truly made it possible for me to become a new home owner. I'm so blessed and excited to have my purchase opportunity with this company. Alot of folks during this process has helped me go thru this new and exciting process. I closed today and now excited to get into my new home. Thank you both for your hard work. You have made it possible for me as a veteran and a single woman. They did miracles that had me on my toes, but they came thru for me. Thank you so much you both. God bless you and I will need to meet you here very soon to thank you in person. You rock! NWM! Thank you for fulfilling a long time goal. read more

Northwest Mortgage - Mortgage Lenders Near Me - Puyallup, Washington

Hands down the best mortgage company to handle your loan! They were fast, knowledgeable and friendly. Bryce Zimmerman and Vonnie Perez took excellent care of us! Highly recommend calling them with your loan or re-fi questions!! read more

Geoff pulled out all the stops to make our house buy happen. To say my file was "complicated" is an understatement, but Geoff never gave up. What started as the "perfect file" and an "easy approval" quickly became a nightmare. There was a few factors working against me that no one could have seen coming, but Geoff overcame it. His creative problem solving and perseverance saw it through. Down to the wire! But he did it!!! Carol Maines teams up with Geoff (a local lender) to make miracles happen. They're teamwork and tenacity to get things done is unrivaled. You need a stellar team to gain an advantage in this market. You cannot go wrong when you have these two together. They're an unstoppable force. I won't expose their trade secrets, but know they WORK! read more

I had the best experience with Refinancing my house. Bryce and Vonnie were amazing. They made everything quick and easy. I am so thankful for the both of them. Thank you. read more

I can not speak on the character of anyone else in their office but Bryce and Vonnie were there for my husband and I the whole way through. Any time I needed a question answered or asked the same question over again they were always patient and polite towards me and my concerns to make sure I understood what was happening. There is a lot to be said for people who are in this field of work, I've met 2 other lenders who said they would be there for us when these fall apart and they were not. It when I met with Bryce and Vonnie they ensured me that we would not have the experience with them has we had with others in the past. If it was not for these 2 wonderful people and their work ethics it would have taken longer for us to get a new home. read more

Shady business practices lead us to losing out on a home that we won a bid on. To be as succinct as possible, we were preapproved, all paperwork turned in and were told to go look for a home. We bid on a home and because this lender "didn't like" our realtor and we refused to use "his guy" they told the sellers that we did not have a loan at all with them and that they shouldn't sell the house to us. We immediately called another lender, were approved right away and bought a home after searching just a month later without issue. Don't bother with this company they are flat out liars. read more

Some of the best mortgage professionals I have ever had the chance to meet work here. It is rare to see the entire staff all go the extra mile on every loan. You get that here in spades. read more

Geoff & his team were very professional and encouraging throughout the entire home-buying process! Some unforeseen circumstances caused a slight hiccup prior to closing, but Geoff was very adamant about putting our needs first -- even if it meant sacrificing our business in the process. As first time homebuyers, it was extremely comforting to have someone as knowledgeable, patient, and optimistic as Geoff on our side! read more

My wife and recently purchased our first home. None of this could have been done without the dedication and highest standards to customer service that Andrew Moran provides to us. When we stated this process, we had no idea the hurdles that we were going to face along with the frustrations. Andrew Moran was there to explain every step even when my wife was ready to pull out her hair and just give up. Andrew kept us informed as we made strides and not giving up on us with every speed bump that we hit along the way. He took time and very meticulously told us what we needed to accomplish to make this come a reality into the middle of the night over the phone. I will hands down recommend Andrew Moran and if I could provide him with 10 stars I would. Thank you once again Andrew for making my wife and I's dream come true. We shot for the moon and you were able to provide us with the stars!! read more

Northwest Mortgage is the best group to work with. Vonnie, Steve, and Geoff went above and beyond for our family. They are professional, prompt, and care about the people they work with. I would recommend them to anyone looking for a lender. read more

This is the best mortgage lender around! Geoff and his team made us feel so comfortable at all times, and kept us In the loop from day one! If we had any questions we never hesitated to call and we always got a quick response! If something wasn't getting done it was their fault at all! Geoff even gave us some numbers for insurance that ended up saving us hundreds of dollars! That also brought our mortgage payment down! Hands down, if I had to buy another house this company would be the first place I would call! I am so grateful for all of their generous help!! Definitely worth every point on the 5 star rating! read more