WOW! I can't say enough about how fantastic it was to work with Richard Clark at Guild Mortgage. He…read morewas recommended by our realtor and I am so thankful he was. Five minutes into my first interaction with Richard I knew he was perfect! I'm a "right now" person and normally a worrier but Richard far exceeded my expectations and that's not easy for many to do. He truly took me by surprise by his knowledge and professionalism! He took time to clearly explain our lending options, the application process, fees, interest rate, inspection, appraisal, closing and recording and more. From start to finish, he covered everything. I never felt confused or left in the dark. He made himself available any time I had a question. It was easy to reach him day or night and he responded quickly every single time. During the process where I was sending requested documentation, he responded either by phone, text, or email to confirm that he received everything. I love that! There was never a day that went by where I felt worried. I was confident in Richard's abilities and honesty. Every single step of the way he explained what was happening and what would happen next. There were no negative surprises. There was one surprise I wasn't expecting, he showed up to our closing! That's incredible! While he was fabulous throughout the process, he didn't just stop there, he attended our closing and even told us to reach out to him if we have any questions during the servicing of our loan. I consider myself very lucky to get to have him available to us throughout the life of our loan. I couldn't be happier. When it comes to communication, follow-up and follow through, Richard is on top of the game! His wealth of knowledge paired with his superior customer services skills and integrity makes him the person I will recommend to friends, family and other realtors. Thank you Richard Clark and Guild Mortgage for making the process of purchasing our home a positive experience that we wouldn't mind doing again and again. Thank you so much!

Everything! Dave and his team are wonderful and the database is so easy online to access your info.read more

Saved the day!!!! I…read moream a Windermere real estate agent that was representing sellers in Tacoma. Our buyers loan failed with their original lender and we did not discover this until day 35 into contract on closing day. Sellers kindly agreed to keep the same buyers if they changed lenders and were able to close in less then 30 days (30 day close date extension). So Paul saved the deal. He came in on his white horse helped those buyers when another lender failed and today the buyers got keys and my sellers got paid. So impressed with the Skyline home team. Paul and his assistant Ruth keep you informed throughout the process. They take your calls even if they know it will be a tough conversation rather than dodging the phone. True professionalism. Thank you Wendy Windermere Real Estate.

Paul truly deserves a 10* review! I don't even know where to begin. Paul is hands down the BEST…read moreloan officer we could have wish for! It's strange to say that he made the process of buying a home easy and stress-free, something not most can say. I truly think that Paul's experience, patience and passion for what he does truly plays a big role. Since the first time we talked and then met in person we had a really good feeling about him. He was always very clear and honest about what he needed from us and what to expect. We didn't come across any surprises and he was always happy to answer ALL of our questions and explain things that we didn't understand (sometimes more than once); he never made us feel pressured. His prompt response to our requests were almost hard to believe. We would request a document and within minutes it would pop-up in my email! Even our real estate agent was in awe and couldn't believe the quality services he provided us. She asked that we pass along his information for her future clients. Given she has been doing this for 10+ years, I took it as a good sign that we had made the right choice by choosing him as our loan officer. My wife and I have nothing but good things to say about Paul and the rest of his team at Finance of America. If you are looking for the BEST LOAN OFFICER in the South Sound, look no further, Paul is the right choice! THANK YOU!!!

I am a first time home buyer and Julie made my experience one to remember! She answered any…read morequestions that I had right away! We did a lot of teamwork when it came to her needed documents. By sending her what she needed ASAP her and Donald her assistant was able to make the process even faster!! I greatly recommend her and Donald 100%!

I've refinanced my mortgage a couple of times in the last 20 years since I bought this house, so I…read morethought I understood how long it would take, and what I was letting myself in for in time, energy and hassle. Boy was I wrong. Refinancing through Julie Swenson was fast and easy, and had so much less hassle than any prior mortgage. Really, it's hard to even express just how much easier it was. Thanks Julie! You've made a customer for life.

I found Vance with some online research that all lead to the same conclusion. That conclusion…read morebeing, if you want someone to help get the best deal and work through any hiccups in a timely and compassionate manner, Vance is the man. My first interaction with Vance, was, after all my research and deciding I liked his ethics and what I had read and heard, him telling me politely he couldn't help me the next three days because he promised his son a camping trip. As frustrating as that was because we were trying to get an approval letter by a certain time, the moment Vance had time he worked faster than anyone and with better quality. I worked or inquired with 5 or 6 other lenders or brokers and they all seemed like used car salesman trying to funnel me towards less than ideal deals or not disclose or explain everything. Vance was completely different, he answered every question honestly, and never tried to leave things out our leave me uninformed. Vance made it a point to share any and all information he could and go out of his way to find answers if they weren't readily available. The most important part about Vance and his wife Yvette is, they made us feel like family and got us such a great deal I'd never work with anyone else in this realm of things. From my experience Vance is someone who can solve any problem in the process, do so very promptly and thoroughly, answer the questions that make you informed and confident, and just outright smoke the competition. Thank you so much Vance and Yvette, me and my wife thank you dearly.

Vance and Yvette were great to work with. Very knowledgeable and were able to get me a refi loan…read morethat was 0.5% less than my current lender would do. Vance worked with me throughout the entire process and I couldn't be happier with the savings. I will definitely be reaching out to him for any mortgage needs in the future!

July 2023 - Huge shout out to my amazing helpers through this entire process can never forget the…read morebest realtor out there Halle Perry and best money handler/ broker in the game Denise Toves, Mortgage Loan Officer NMLS #2123706 ... we finally did it.. Denise has since become a mentor and a friend. I would entrust this whole process to her once again. Her dedication to the client is unmeasurable. Her patience and understanding was amazing and knowledge of the business and support for long term success is amazing. She is always there to answer all your questions in a timely manner and explains it so anyone can understand. Thank you Denise and team. #homeownership #blackhomeownershipmatters #singlemomlife #generationalwealth I DID THIS THANG RIGHT HERE, AND IT FEELS SO GOOD!!!

Denise is amazing at what she does!! She knows her stuff, is very quick to respond, and is so easy…read moreto talk to! After my husband and I talked to her for the first time we instantly felt like we had known her for years. She's so kind and personable. Thank you Denise for all of your help in buying our home!

Veterans Lending Group, Mark and his team did a great job supporting me through the loan…read moreapplication process and keeping me informed with every step. Having a previous loan processed through Veterans Lending Group, I was finally able to purchase a home after many years of trying unsuccessfully, so I knew the service I would receive would be just what is needed. Prior to working with Veterans Lending Group, I felt the fact I was using a VA loan was putting me at a disadvantage in a competitive market, but this was no longer the case when I went through an org specializing in serving veterans.

I had an awesome experience with the team at VLG! They are great at what they do and are very…read morepassionate in helping Soldiers. Taylor Radniecki is very responsive and available at all times. Thank you very much guys! Looking forward to working with you again.

I just completed a refinance with Kristin Sundahl and she was a fantastic help! Kristin and her…read moreteam did all the work, kept me informed and made this a really easy, pleasant experience! I would seriously recommend her services to anyone!

My husband and I were first time home buyers back in 2017. We were very intimidated with the…read moreprocess of buying a house; we didn't know all the basics and were discouraged by the numbers... Not until we met Samantha Macey. She is extremely kind, very personable, well-educated in her field, and professional. She sat down with my husband and I and answered every single question we had about the loan process. Samantha put our minds at ease and we are forever grateful for her. We truly wouldn't have our house without her. 5 stars!

They had me go through the entire process of getting approval and didn't close on the loan. I…read moresigned loan documents and all. Made me lose 3k in earnest money. All I asked for was my appraisal fee back. On the day of closing, they requested an inspection. I asked ever day for the loan estimate and never got one. These people are very unprofessional! There should be a law that would force them to close on the loan after the loan estimate has signed

They are Incompetent of researching properties and performing due diligence before agreeing to make…read morea loan. They will have you paying for survey, home binder insurance and then back out on you the day before closing. They simply don't have a process in place or the employees to do due diligence on properties to make sure they can loan on it. This makes them look very bad. Having a process in place will help deals go smoothly and save both parties unnecessary labor and fees. I won't be bringing any deals back to this company and I don't recommend them to anyone for this reason. Folks, don't waste time and money...ask questions!