Terrible drop off policy! Saturdays and Sundays only open a few hours. No drop box or ability to…read morechange locations. Must drop off before 3 on Sunday cutting our trip short

Francisco took great care of my recent car rental for an important trip - great job, Francisco,…read morethank you!

Hello, I have been trying to get an issue resolved with avis customer service now for 5 weeks and…read moreeach representative either feeds a resolution that is the same as the last one which hasn't work for as many times as I have tried it or they tell me contradictory things from what a prior representative had said. Overall, between this and recent rentals with AVIS, who I loved for 20 years, I would say their lack of service and support these days gives them a rating of zero. Never will I rent from them again. Bottom Line: No, I would not recommend this to a friend

This airport Avis is pathetic, waited in line for over 2 hours when car was already booked and paid…read morefor in full online. Then was told they need to find the suvs and then had to clean them. This is ridiculous, should have a better system as I've been in and out of other ones in 15-20 minutes with lines.

Got my rental Nissan there...Good car. Wish they had a Ford..Lol…read more Great service.. Polite staff..Got me in and out in jiffy.. car was clean inside and out...Alot cleaner then my car. Smelled new ..Not smoke.. over all I can't complain about a thing..Great job guys.! A plus

Do yourself a favor and go to enterprise. Hertz charge me way more than I was told I'd be charged…read moreand when I called to ask one the charges went through they told me sorry nothing we can do it's already been more than 4 days... like what?! Enterprise doesn't play you and they'll even pick you up if you need a ride to their rental office.

Recently had to travel for an out of state doctors appointment and needed something reliable and…read moresafe to get us there. We got a beautiful rental car, great customer service and communication. We will definitely be renting again and highly recommend!

From the owner: Emerald Coast Experience is the #1 option for quality rental vehicles from Destin - 30A - PCB. We…read morebelieve transportation should be the easiest part of your trip. We'll ensure a smooth vacation from start to finish. So why wait? Book with us today for memories that’ll last a lifetime!

I've been traveling the world for business since about 1980, taking an average of about 25 trips…read moreper year. I almost always need a rental car, whenever and wherever I go. I've rented cars in about a dozen different countries, and in probably 50 or more cities in the US over that period. I've seen what I consider to be good rental agencies, and a lot of marginal outfits...and worse. As a resident of Northwest Florida it's really nice to be able to say that I've found the best car rental location I've ever used, right here in the Niceville/Fort Walton Beach area. I've rented cars and vans from Advantage Rent-A-Car at the VPS airport over the past year. And I remember thinking to myself what a great experience it was, the first time I did business with them, and in every succeeding experience I've had with them. The customer service at the counter has been fantastic. The ladies who work there are always very friendly and helpful, they always offer me options that allow me to limit my costs while getting the best vehicle I can for the money I spent. Every time I've rented a vehicle from Advantage the cars and vans have been in top condition, and with low mileage. As someone who spends thousands of dollars a year on rental cars it's important to me to get good value and service. The Advance Rent-A-Car office at Northwest Florida Regional Airport is the friendliest, most professional business of it's kind I've ever had the pleasure to spend money with, and they've convinced me to look for Advantage offices wherever I travel. I wish I could find that kind of service and attitude at every airport and rent-a-car agency I use. ***** - Five Stars...absolutely top-notch!

This is a small-time Hertz airport location and it shares a parking lot with all the other rental…read moreagencies. With that said, if you're President's Circle or Gold Plus, you DO need to go to the Rental desk first prior to getting in your rental, there isn't a "Black Board" with your information waiting for you. Once you're done with the Rental desk, the shared parking lot is a short walk and you'll be in your rental car in no time. I don't know who controls the inventories, but I was put in literally a brand new Toyota Sienna XLE Minivan with 20 miles on it. it was a great ride, i've never rented a cat and got a brand new car! Returning the rental was a bit odd, they weirdly don't have trash cans at the return area and stated just to keep the trash in the car. bizarre.

we had a reservation and I was having issues with my credit card. the agent Stephanie was not…read morefriendly and when I asked for a manager she told me know they were at home in bed. after telling her I had a right to speak with a manager she called security on me and refused to give our family service. we just landed from another state and didn't have transportation. rudest person I have ever tried to rent from. will never ever use hertz at this airport again.

Great customer service here. The line was moving quickly despite only one agent available, he even…read moregave his contact in case need be. I like this smaller airport because you can walk to the rental counter, and the cars are parked just outside. Everything is explained to you at the counter, and they'll let you know what cars there are to choose from before getting to the parking lot. Just drive out, don't need to do an additional check when leaving the lot like at many rental agencies. Returning the car was quick and easy and someone drove me up to the door even though its super close. Although I'm concerned what would happen if a flight arrives late, because they close at 11 PM and I almost was changed to a flight arriving at 10:56 PM.

If you rent from Alamo, expect alot of additional and inflated chargres upon returning. They are…read morevery sneaky, once they have your card info.! I was getting charges two weeks later. Only gave one star, because I had to.