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    Jean C Harris MD

    2.1 (7 reviews)

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    Sherri L Maetozo, MD - Amy Swiatkowski, ARNP

    Sherri L Maetozo, MD

    1.2(11 reviews)
    2.0 mi

    I'm an established patient and the doctor refused to speak to me first about my problem unless I…read morewas undressed from the waist down which resulted in me leaving without being seen - unprofessional, heartless, and unacceptable. I'm a physician and this is NOT how you treat a worried female patient with a medical problem. No one gets to demand my clothes come off in exchange for care. You should be ashamed of yourselves. 13 out of your last 17 reviews on google were 1 star - time to start believing!

    Not one star can be given for anyone except the time I had to pay my copay. The lady taking my…read moremoney did not smile but clearly was overwhelmed and doing her best-overheard she was new. It seems from what I overheard and told directly by Nurse Diane there is a high turn over of office staff. The worst customer service ever experienced as a new patient. Not one welcome (let me give you a tour, how can I assist you since you are new, what questions do you have, so glad you chose our practice, what made you choose our practice) to our practice by anyone I encountered. No greeting by the office staff person (tall blonde lady) when I checked in. After being in waiting room for 90 min and checking in every 30 minutes as to why I had not been seen---their faces at the reception were blank. No words, no water, no signs of customer service. Nurse Diane was abrupt, unprofessional and indifferent to my concerns about customer service and wait time of 2 hours to be seen. I asked why I wasn't called ahead and told to not come for 2 hours. I drove an hour and left work early. I could have finished my day and not taken PTO. Due to a lack of water and hunger as I did not expect to be there that long, I had developed a headache. I shared this with other Diane and she replied, "well I have a headache die being here so long today, aren't you glad I am staying late to see you?" She admitted she is over time for all of her appts regularly. This should have been shared before I booked. I could say more about her but let me go on to the 2nd appt that was an ultrasound. The technician did not explain what she was gonna do. She did not explain what she was doing during the ultrasound and when she was done, she left me with gobs of ultrasound gel to deal with in my private area. After she walked out of the room, I had to figure out what I could use to clean myself up with. To make it worse, there is no privacy screen or curtain to block the view of the door, so that when it gets opened your feet or facing the door and stirrups . How is that visualization?

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    Sherri Maetozo, MD

    Jean C Harris MD - physicians - Updated October 2026

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