BOB THE PLUMBER was a blessing to my family when our sewer surrendered to its awful fate. BOB…read morediagnosed our problem and went to work that very day. A massive job that required a trench dug right through our living-room, the front bedroom, and out to link with the city system. BOB's crew worked with a furry while maintaining a happy and professional demeanor. Everything in its place. Their work is pristine and the workplace was left clean after every day's work- so we could live in our home during the night, saving us the expense of a motel. BOB got the job done in an amazing eight days, with a keen attention to details. They covered our furniture before they began and showed the utmost care with our personal possessions. What struck me most about BOB THE PLUMBER was their great work-ethic, their good humor, and their impeccable honesty. In a very difficult time in the life of my little home, BOB's "Ryan and Brooke" gave us the confidence to go forward into a dark place, the satisfaction of seeing their rapid progress, and the pride they take in the quality of the work. I say they well deserve my praise and my hearty recommendation. "BOB THE PLUMBER -NOBODY'S BETTER!" Chris Ernest Nelson (Poet-Painter-Retired Teacher) Chula Vista, CA

Call Bob the plumber, best experience dealing with a plumbing issue. He was patient, knowledgeable,…read moreand made sure the job was done right (quick service was the cherry on top). I appreciate the time he took to explain what needed to be done.

We have called on Discount Plumbing multiple times because of how reliable and transparent they are…read moreabout the diagnosing problems and offering solutions. As usual this time they kept us updated on arrival and were exactly on time. We had detected a sewage smell coming from one of our bathrooms and Joseph thoroughly inspected our sink, toilet and shower to see if there was anything to fix. The simple solution Joseph proposed was to try running the water to see if the smell would go away before having them go on an invasive and costly plumbing expedition to determine the cause. There was no charge despite us offering to pay a service fee reflecting their transparent customer focused business philosophy. We would highly recommend and are repeat customers.

Very disappointed and very unprofessional. I scheduled an appointment online for a window of 10-12…read more They waited until 11:20 to message me and tell me that they actually didn't have an appointment available for that time slot so I cancelled all together. Someone messaged me at 6am to say they could have someone here in an hour which at that time I was sleeping and not checking my message since I already had an appointment scheduled. They could have easily told me then that they didn't have that appointment available so I wasn't waiting around my home for nothing.

Erik was very professional & respectful to the work that was being done. He kept me informed and…read moregave me repair options to stay in my budget. The overall work was completed in 1 day. Erik was fast, efficient and cleaned up any mess that was leftover. I would highly recommend hiring Erik and Home Leak & Drain Company for any / all plumbing issues. A very BIG Thank You to Erik !!! from the Boyd Family

I had two backed-up toilets and two backed-up showers (ultimately we found that it was a clogged…read moremain drain.) The dispatcher was responsive to messages through Yelp. They were able to schedule me the same day. Erik was fantastic. Showed-up within our appointment window. Gave me a free estimate and emailed me it to me instantly for approval. He set expectations clearly (toilet had to be pulled, drain would be snaked, etc.). Erik was friendly and worked diligently as he found the clogged material and cleared it. Definitely would do business again.

Edgar and Christian are people of integrity and great to work with. They show up and do what they…read moresay, prices are clearly explained with a price list, and the service is exceptional. Christian came out and really knows what he is doing. He explained everything thoroughly and was professional and pleasant to work with. I'm glad I found them and will use them in the future.

Had a Christmas night setback realizing my water heater broke down. Made some calls with local…read moreplumbers and settled with Go Plumbing. Spoke with Edgar, set him up with photos, and he provided me with a quote. Two days later Charlie came out and replaced my WH and made sure everything was to code. Great job!

I had two blocked drains in my bathtub and shower and Phil responded very quickly and was able to…read morefit me in his schedule that same day. Phil was very professional and informed me of the issues and solutions to our plumbing problems. I would definitely call again!

This is my third time having plumbing issues and Felipe took care of it immediately. I was…read moreextremely stressed because I had water pouring from my ceiling but had a sense of relief when Felipe explained what needed to be fixed. Know that you are in good hand with "All About Drains & Plumbing" and don't need another quote, these guys are the best!

Of course this had to happen late on a holiday weekend. I got a call from our office saying the…read moretoilets were backing up. We had already scheduled everyone to go home early, but we still had to deal with the issue. This has happened before, and we own a drain snake. A couple of our technicians grabbed the snake and ran it through the clean-out. But Murphy's Law kicked in, and this time the clog wouldn't budge. After an exhausting effort--and now two hours past our "go home early" time--our techs called and said it was a "No Go." I called a couple of drain services to get a ballpark estimate (we've had a bad experience before--see my 1-star review on Yelp). Both companies told me they couldn't give a price until they saw it. Then I called DrainHelp and spoke with Ali. I asked for the cost, and he clearly explained the pricing for both snaking and hydro-jetting. I told him I'd call him back after checking in with our techs one more time. Five minutes later, he called me back and said he was already en route and would arrive in about 20 minutes if we still needed him--otherwise he would head back to the shop. I told him to come to the office. He arrived 10 minutes later, took one look at the issue, and had it unclogged in under five minutes. Ali was friendly, professional, and extremely helpful. I highly recommend him and DrainHelp for your drain needs. .

This company was unprofessional from the moment they showed up. The tech arrived much later than…read morescheduled, and the owner kept changing the price and arguing about the scope -for a straightforward capping job that any competent plumber should be able to handle without drama. The real issue, though, was the owner's behavior. He sent an invoice with a clear due date, then instantly started harassing me for payment before the due date even came. He became hostile, confrontational, and started shouting through text messages. It was aggressive, uncomfortable, and wildly unprofessional. The actual work was fine, but the way this company communicates is chaotic, disrespectful, and completely out of line. I genuinely regret hiring them. There are plenty of skilled plumbers in San Diego... save yourself the stress and choose literally anyone else. In response to your words below: I'm genuinely surprised by this response, especially considering it proves exactly why my experience was so stressful. For clarity: 1. I was given multiple different prices and the scope of work was changed several times -- all documented in text. 2. Your tech arrived late and did not communicate professionally. 3. You sent me an invoice with a clearly stated due date and then began demanding immediate payment only minutes later, followed by insults and hostile messages. 4. I never "deducted" anything. I simply questioned the sudden price changes, which any customer would do. 5. Calling customers names when they ask questions is not "honest plumbing"-- it's unprofessional. The screenshots you included unfortunately reinforce my review. I paid according to the terms you yourself wrote, and your hostility afterward speaks for itself. I stand by my review and wish you the best, but I will not be using your services again.

I would highly recommend this company technician came out immediately luckily I was first in route…read moreto check my water heater only to find out it was extremely bad which had possibility for explosion also if ignited the leak could have cause carbon fiber dioxide poisoning . My only regret is that I didn't call them for inspection prior of moving in. . I would highly recommend you calling Premier router & plumbing. HIGHLY don't mess around with plumbing or heating on your business or home. 24 hours repair service for emergency If you are leasing a building ,purchasing a property ,home .Call them to thoroughly inspect your investment. Have them check your plumbing water heater,boiler the last thing you want to do is be in the position that I gotten my self in . PREVENT BEING IN THE BLIND ALSO HIRE THEM FOR REPAIRS . I am very confident that they will do a great job on repairs work is guaranteed. Value is great , they are prompt, efficient and very professional . Very happy now that they came out. #realestate #yelp #commercialplumbing #inspection#24houremergencyplumbing , #plumbing #boiler#drain #eliteplumbing #rooter&plumbing #commercialbuilding #homeinspection #watermain #emergencyservice #boiler#waterheater

Friendly, knowledgeable and quality service provided to unclog a drain. Will definitely hire them…read moreagain.

So SAD! I needed an outdoor faucet replaced so I called Marcos…read more *It was fixed in less than 15 minutes. *Then he said the cost was $225. I didn't realize it until my family, neighbors, & friends said I was taken advantage of. *I was also stupid & paid him his desired payment by cash - obvious why it's his preference! *His ad that says he charges by the job, not by hour is apparently not correct. *Also, since Marcos left the job, I have not been able to even get a statement. *I have learned a lesson, but embarrassed & hope I can help someone else by this experience: *Ask approximate cost before repair is started & only pay by credit card!!! At least you have Credit card receipt! (btw, A few years ago, Marcos did a fine job for me & my husband, so that's why I called him again,,, but NEVER, NEVER, NEVER again!

This team was great! Marcos comes with great energy and a can do attitude. He is honest and was…read moreable to beat competitors. They were able to come quickly and start and finish our pipe leak in the front yard.

Jesse was very professional and did an excellent job to resolve my issue. Definitely recommend.read more

I've said it here before, and I am here to say it again. Jesse for the win! Best Price Plumbing…read moreowner Jesse came to the rescue. As an inexperienced plumber/handywoman I decided to take on the task of replacing the valves and the flapper assembly on my own. Well....I bit off more than I could chew and there were some bolts that I could not take care of and realized I was out of my league! I messaged Jesse and within 2 hours he was here. Less than an hour after arriving he had drilled the bolts out, fixed my mess and was out the door. I am a repeat customer and I am so thankful for Jesse's quick response, professionalism, and obviously his expertise! Thank you JESSE! Once again, happy client. ‍‍

I had a gas line leak. Anderson Plumbing charged me $1300 to diagnose the problem and then quoted…read moreme $20,000 to $30,000 to replace all the piping under my house. I called Real Deal, Jonathan very quickly went under the house and told me what I suspected, that there as only a few feet of old pipe and all the rest had already been replaced in an extensive remodel that we had done several years ago. He replaced all of the old pipe with new in one day for $1800. Very happy with Jonathan and Real Deal.

Worst experience ever…read more We were connected to Real Deal Plumbing through my home warranty for a water leak from the ceiling. It was a place where we had constant problems for years, so the ceiling was already open. Robert seemed unhappy to explain or answer questions about fixing the pipe, but he was very enthusiastic about explaining how water damage my house, and that we need to call this other cleanup business to prevent further mold damage. I was confused and unaware that he was calling a different business, since he called that business a water cleanup team, so I thought they were also a team from Real Deal Plumbing. All I wanted for the day was to use hot water again without flooding the house, but Robert and the guy from the cleanup business started to convince me to get the dry service as well. They said Robert would report every issue as new, so the home insurance would cover everything, even if there was mold damage from past leaks. They again seemed very unhappy to answer any questions that I asked about the insurance and pushed my mom to make a contract, repeating and emphasizing that the insurance would cover everything and that we had nothing to worry about. Later in the day, we read many negative reviews about the water cleanup business, about false claims and overcharging the insurance. I am sure that I would not have called this business on my own, even if I did agree on the need for a drying service. Robert introduced the business to me, brought that person home, and was involved in their plan, so I think it is fair for me to write about it here. Nothing was fixed by the end of the day, and we spent hours listening to their unethical plans to charge the insurance. Shameful unprofessionalism. I really hope this was the end of the story. I got a call from Robert the next morning, and he told me that I would have to pay an extra $250 as the home warranty had decided to only partially cover the case. This was not my first time with the same leak issue, and this had never happened before. I was really wondering why and which part of my case was not covered. Robert suddenly changed his words and said he negotiated the fee to around $108 when I told him I would check with the insurance. Then he hung up on me when I asked for details and whether he would be coming if I agreed to pay the fee. I called the insurance company, and they confirmed that I would have to pay more, but the fee was $124.5, which is half of what Robert originally told me. I called Real Deal Plumbing again to ask about the fee, and the representative said it was the result of negotiations with the insurance company. Does this mean the negotiation happened at the moment I said I would check with the insurance? If Robert had been emailing for negotiation for some time before, I think there was enough time for him to explain. Real Deal Plumbing then told me I was rude for asking questions about where the original uncovered fee came from and the mismatch of the insurance price and the "negotiated" price, and refused to fix my ceiling. I have the right to ask questions about the money that I am paying, yet they avoided giving a clear explanation and said what the issue was if the second price they gave me was cheaper than the insurance. Real Deal Plumbing claimed I was rude and hostile, but I have never spoken to a service representative who was more rude, emotional, disrespectful, and unhelpful than the one from Real Deal Plumbing. I have lost all trust in this business. I would recommend everyone to stay away. +Update Now they are lying that the customer was making racial comments to their technician. I don't understand how there is a business that lies that the customer is a racist for leaving a negative review. Now there is another reason to avoid this business. This comment posted on my review is proof of their unprofessionalism and hostility towards a customer who chose not to join their scamming plan. You had enough time to explain that you needed time to get things approved instead of spending hours pushing my mom to sign a contract. We call repetitively asking to sign a contract without a clear, thorough explanation "forcing to sign a contract", especially if the individual has a limited English proficiency. If you had such photo and video evidence of water damage, why didn't your technician show it to us? Because you thought the customers would not understand? You did not spend time for my family. You spent time for yourself to get a chance to lie to my insurance company. Now here they are harassing their customer because they couldn't stop a customer from writing a negative review for what they have done. What honesty, what integrity.