They never disappoint. I'm glad I found them. Also have great prices. Your store will always be the…read morefirst on my list

I purchased a Geek bar here a few days ago and the battery instantly died and wouldn't recharge…read more The gentlemen working gave me a new one and the same thing happened. The product they sell just isn't up to par with what other people are selling. They're probably fake products.

Hands down best smoke shop for all your needs, the prices are unbeatable, and to Michael, Cam, Sam,…read moreand John, THANK YOU guys. Six stars across the board.

This is the best smoke shop I have ever visited, very smart staff that really knows their cigars. I…read morelove the light cherry flavored in house brand that is hand rolled by a cuban in Miami. I comment on it whenever I visit. Dan

Wow! Talk about amazing service. Away from home and tried a few places with no luck- and they saved…read morethe day for us. Not only were they able to help us out, they are also incredibly generous! Thank you guys!

Love this smoke shop. One thing that they can improve on is being open at the time it's listed to…read morebe open. Other than that it has everything you need.

Everyone needs a great smoke shop, and we're lucky to have ours! Al is fantastic--he always greets…read moreme with a warm smile whenever I walk in, making each visit a pleasure. The shop offers an excellent variety of products, ensuring that we always find exactly what we need. Whether you're looking for top-notch items or just friendly service, this place has it all. Highly recommended!

These reviews are misleading. I had a very pleasant experience. Came in for a vape, the employee…read morewas super friendly and even recommended me his favorite flavor! :)

Went into this lounge to grab a cigar and leave. The owner Todd introduced himself and guided me to…read morea medium body full smoke. Offered me a bottle of water and let me in his private lounge with my wife. I ended up smoking there due to the fantastic hospitality. Great selection. Comfortable seats in the lounge and hospitality to match. Thank you Todd and HydeAway Cigars!

Todd is an excellent host and this place is a smoker's delight. It's a must visit while in the area.read more

It's hard to find good customer service now a days but every time I go here someone is always…read moresmiling and willing to help out, also the shop looks great. Compared to the other local shops who sound pained to sell you anything, this is the spot. Certified Vibes -Oscar

Skeptical of this place. Keep getting double charged on transactions and they say it's my bank…read more Disputing with my bank and maybe it is my bank but not happening with any other retailer so buyer beware.

Great vape shop experience across the board. "Harley Dog" and I will be paying them a visit…read moretomorrow to stock up on coils and whatever else I might be needing. Time to do a quick inventory and make my list. See you there.

I have been a customer since 2013. I have always been loyal and been treated with the upmost…read morerespect These people are the best and know their stuff

Exceptional employee knowledge of all spirits within their walls-…read more from tequila wine Whiskey, Bourbon, and Champagne- Never had a bad suggestion and also Don and Debra really know their stuff its exhilarating to listen how they describe the specifics of their wealth of knowledge about certain bourbons and champagne! IM on their grand reserve list and was their best choice of product selection E V E R! ~ HK Palm Desert, CA.~

I came to total Wine and more today to pick up a bottle of champagne for New Year's eve. This…read morelocation is very large and spacious, and the libations are arranged in a well organized way that allows the shopper to browse by libation type. The store itself is clean and there is always plenty of staff to ask you if you need assistance in finding the perfect bottle. I made my way to the champagne section and was able to find a special 2012 Laurent Perrier bottle of champagne. I went to the checkout stand, and the bottle rung up a little more than what the advertise tag had stated. The clerk was very understanding and was able to direct me over to a manager who promptly corrected the price adjustment and honor the listed price as opposed to the new updated price. The whole transaction didn't take long at all, and the staff handled the whole situation and away that did not make me feel uncomfortable or thrifty. Staff service: five stars. As mentioned above, there's plenty of staff wandering the floor to assist you if you need something and they are more than happy to give their opinion on some of the bottles should you find yourself on the fence or just needing some general direction. Parking is very easy and I have come to the store several times before. I only wish that this chain had better rewards program as they would probably see more of my business.

Best smoke shop in Palm Desert! Young people who know what you're looking for! They'll get you…read moreanything you need even if they don't have in stock!!!! Very professional!

From the owner: We offer CBD products glass, tobacco, pipes, etcread more

John and Hass were super knowledgeable and provided the best customer service. Will definitely…read morecoming back when I'm in town.

Awesome vape shop with a fantastic staff. They have a great selection of devices and juice and…read moreprices are reasonable. It may seem overpriced in relation to buying online but websites charge state-mandated adult signature fees and extra delivery fees so once you compare the final tallies, E-Cig City actually comes out cheaper most of the time (unless I'm putting in a massive online order for free shipping). And of course the convenience of instant gratification, along with E-Cig's super friendly and knowledgeable staff who are always willing to take the time to give recommendations and explain all the options, shopping here is a no-brainer. I also recently bought a new vape pen with JP's guidance, got it home to find it didn't work but realized I wasn't given a receipt. Went back the following day and JP wasn't there but Mike gave me a replacement no questions asked. Great customer service!