Live next door gave this place a COUPLE chances in the passed 2/1 years EVERYTIME THEY R CLOSED. first came at like 2:30ish there was a cute crumbled up note on the door saying be back in ten minutes wait 25 minutes no one showed up to open shop,,, and then today at 7:30 saying the power is out when LITERALLY THE OPEN SIGN AND LIGHTS ARE FUCKING ON.... Btw I needed a ZEROO NICOTINE VAPE So this isn't even about needing my next fix HOPE YALL GO OUT OD BUSINESS JAJAJAJAJAJAJA read more

The owner and staff are very kind and helpful. I went there a long time ago and was not happy. But now I know the new owner (maybe not new today) that is so sweet and helpful. If something is not in stock, she will order for me! read more

Showed up at 11:40 and the dude working had the door locked as he swept inside. He walks to the door and tells me "I'm closed" in a way that made me feel like I was nuts to be there at that time. I asked why their sign and all over the internet it says they close at midnight and he says "I didn't say that". Whatever the F that means. By the look on his face and the tone in his voice, it sounded an awful lot like "go F yourself". So in short..... bring your business elsewhere. The employees, well at least this dude, are rude as hell and they apparently open and close whenever the hell they want to. Hella lame. They just lost a customer who's been coming here for a really long time. I'll make sure that all my friends don't come here anymore as well. Hoping the owner sees this and reevaluates the type of person he chooses to employ in their establishments. That sh** matters nowadays. read more

Never re order papers never have Marlboro lites closed when they should be open it's crazy

Home girl with the blonde highlights got the ugly stank as attitude walked into store didn't even greet customers was busy on FaceTime

Never have had any issues here. But showed up today to get a few things note on door be back in 10 and it's been 20 minutes. I have seen over 5 other people come and go..just saying read more

JD's Smoke & Vape - Tobacco Shops Near Me - Carmichael, California

Anywhere you cannot exchange a product is a red flag for me. Did not think a pen I purchased was working and asked to exchange. Literally checked the cameras, had the owner come to the store, etc just because they did not want to exchange it. Come to find out the pen did work, the sales clerk just did not show me how to properly turn it on. While my product was not defective, the lengths they will go through to not exchange an item turned me off. read more

Came at 11am on 6/4. Open sign was on but door was locked and no one in the store. I waited but no one came after 10 minutes. Terrible service. read more

they're open, but no one is here.... been sitting and waiting for 30 mins.... please wake up on time, get to work on time, open your business on time... this seems to be a pattern read more

The employees here are okay .. they tend to be really laid back to laid back in my opinion they blame everything on the owners of the shop. Been a customer and spent plenty of money here. Been sold bad pieces here on the fact of the employees and have never been able to get a refund or exchange when the product doesn't fit my needs or what I was promised. DO NOT COME HERE read more

Best Prices in the area! Super easy to find, & its a very clean store! The service I received by the young man in there was amazing! He was very helpful, efficient & knowledgeable! GREAT customer service is certainly hard to find! They Definitely exceeded my expectations. Coming back for sure. read more

I'm glad I found this place! The team that works here is very professional, knowledgeable, and friendly! I'm definitely coming back. Thank you again Andre and G! read more

Clean spot, extensive selection of all sorts of stuff. However, the only 3 times I'd been in, they had a terrible vape juice selection. Almost everything is 0mg or 3mg.. and that's great for teeny boppers who vape trying to be cool, but the rest of us who rely on vaping to keep us away from tobacco require much higher potency. Each time, I inquired about deciding to carry such weak juice and they explained, basically, it was because that's what was selling. Well how about that.. the only thing you carry is the thing that sells! Someone clearly missed their calling to become a brain surgeron! Good spot to buy glass (I think?) as their selection is extensive. However, for vape-related needs, a close spot still eludes me. So far the best spots I've found are Honey Vape or Not Yo Momma's Vape Store. read more

Went in just looking for a new coil. The guy with the tattoo on his face wasn't happy to see me. Then when I asked about the options he says I don't fu***n know Then he proceeded to go talk with and help his friend and ignore me so I left if I could give zero stars I would what a joke read more

Went in yesterday to a HUGE selection of items and very great help from a dude that worked there hop to stop by again soon!

I've been in there three times and gave them a chance since they are close by. The first time they had a dude working there who knew nothing about what they are selling and told me Trump has outlawed vape juice and they had to stop selling it on October 1st. What? Told me other stupid things that I won't repeat. The second and third times they had a rude young woman there. The first time she was there she at least helped a little. The last time I was there she was texting on her cell phone and ignoring me. I was the only person in there. She was totally rude and acted like I was interrupting her while she was texting. Who are these people? I also saw a drug deal go down in front of the business in the parking lot. I won't go back--the place is a joke. read more

Great shop....friendly staff, excellent smoke selection. If they're outa stock, they'll get it 4 U. EASY access 4 handicap & parking. read more

THE WORST! I was promised if the Vape I bought was not what was the correct flavor then to bring it back and exchange! WOW what a lie the flavor was too sweet so I took It back and of course she went back on her word! DONT do business with them. Some merchants just can't be trusted this is one of those stores!! read more

Terrible shop "no refunds or exchanges" apparently means that they can sell you something broken out of the box and you have no recourse. I bought a cheap $20 wax atomizer from this shop yesterday called a Yocan Cerum. I have another at home and it works great. However the one I purchased from this shop was cheaper feeling and seemed like a knockoff after opening the package. I attempted to use the product and it wouldn't fire, tested it on several devices and same result. When I came back in today with the item I was told that there was nothing I could do without a receipt. The worst part of that? I was never offered a receipt on the original purchase. I won't be returning here and cant say I would ever recommend anyone spending money here either. read more

The girl that was cashiering was a complete snob. I asked her where the water pipes were and her response was, "Um everywhere." And when I told her which one i wanted, she accidentally bumped the product against the glass display case. Then she went straight to the cash register and rang me out without even asking if I was done looking around. Then, on top of that, she tells me she doesn't have any bags. I was like "Um... no paper or anything to wrap it in?" and she says "I have a napkin." Smh and then finally she brings out a stack of paper bags and gives me one. Horrible experience. read more

I wish I could have given zero Stars! I bought a small Vape device yesterday. It completely broke within less than 24 hours they were very rude and would not exchange it! I would think twice before purchasing anything from the store read more

I'm sorry but I come here ALL the time and the woman who has been on crutches for a year now that is constantly drinking beer out of her plastic cup on the clock is so dang rude! She puts signs on the door saying she'll be back in 5 minutes only to re up on her booze across the street. The customer service is terrible here and the only reason I ever come here anymore is because they're open late. I go out of my way every single time to be nice to this woman and she's just a jerk. Looking into a better staff would surely asset your business. read more

I like the fact that they stand behind the product that they sell I had an issue with a piece that I bought which was no fault of theirs it was a fault of the glass blowers and they made that situation right and I really do appreciate that. The employee Dre was extremely professional and extremely helpful he handled the situation promptly and perfectly I would definitely recommend this place they have a great selection and their pricing is definitely good. I will definitely be returning for sure and will be recommending this place. As someone who works in the Cannabis industry I wish more smoke shops had employees like Dre, they should strive to have that kind of professionalism. read more

I called the and it sounded like there was a show being played in the background so I couldn't hear what the fuck she was saying and I said do you guys have the banana ice puff bars and if it was a smoke shop I was calling because she answered with "what?!" And I kept saying what because the show is so fucking loud and she was like " I already told you yes two times" and I was like "I'm sorry I can't really hear you it sounds like a shows playing in the background" and then I asked if the puff bar had a trademark on the box and she's like "if you're asking if it's real yes it's real" then proceeded to hang up on me. Unprofessional as fuck read more

Went in to get some vape juice and was pleasantly surprised with the selection of juices they had. After speaking to the man behind the counter, with the tattoos on his face he said that my particular flavor sold out pretty fast so he would be sure to put aside a bottle for me when he gets the shipment every week. Also he recommended a few others I might like. The store was clean and the guy working there was really nice. I will continue to go back & get my products from there! read more

I recently was looking for nicotine salts and found this shop in the area. I gave them a call first which they didn't answer so I started heading their way. On my way there I received a call back from them and they answered all my questions , I said I'll be there shortly. Once I got there , they referred to me as they knew I called before. I asked the lady if she can suggest any good Nic salts , and she gave me a choice between a few different products and I was able to smell the juice as well which was a big help in making a decision. At the end I got the juice and was very happy with the purchase ! Highly recommend this place to anyone who is looking for the right product ! read more

Super easy to find and the service was amazing! It's a clean place and the prices are fair. Coming back for sure.