Love this place. Always good prices. Great selection. Service is always very friendlyread more

Amazing place with a clean and welcoming environment. Ali was incredibly helpful and kind, making…read moremy experience enjoyable enough to guarantee I'll be a returning customer. I also appreciate the extra care in protecting my purchase with bubble wrap--great attention to detail! They have an amazing selection for its value. Fantastic service and an impressive selection of products at great value. Highly recommend! My name is Bobbie and I Approve This Place.

The man at the front counter went above and beyond, by opening up the store when he had just…read morefinished closing it up. Did not expect him to do so, but appreciated it so much! Been coming here for years & everyone is great here

This Happy Smoke Shack Plus is fabulous. The owner's are very nice and kind people. Treat their…read moreCUSTOMERS so professional and very nice. Whom ever was there before these new OWNERS, {Mr. Tony and His Wife}, was not near as kind as these new OWNERS are. They are very, caring people. And I'm so glad that we have them as Business Owners in our Neighborhood off Bradshaw Road. We needed these amazing and wonderful people as Business Owners. Thank You Mr. Tony and your Beautiful Wife for being such caring people and portraying so much KINDNESS to your Customers.

Unbelievable. Let my preface by saying I realize OPMS has had some production issues in the past…read more Someone was taking product off the line and replacing it with other chemicals. OPMS shots were being sold with no seal or a broken seal with no kratom inside. Retailers were aware of the ongoing problem and for the most part the situation was remedied with the manufacturer and it hasn't happened in months. Having said all of that, I went into this store for the first time because it was nearby and I was limited on time. I asked for a black OPMS shot (they only had gold available). They must have had an old batch. I bought the shot and stepped outside, sat in the car opened it, right away recognized the issue. The inner seal was cut open and the product was milky in color and odorless. Obviously not kratom. I immediately returned to the store within literally 60 seconds of buying it. I explained the issue to the dude behind the counter. He said "there is nothing i can do, you left the store". I told him that i used to work in a vape shop and am very aware of the issues OPMS was having in the last couple of years. I spent $20 on it and needed either another shot or my money back. He said absolutely not and eluded that i probably went into the car and switched it with another product. Like i was trying to swindle him out of another shot. He accused me of trying to get over on him. I realize this ghetto shop is in the hood and I appreciate that he may have had problems with other patrons. However, I am a customer that paid full price for a damaged product and he needed to make it right. I think $20 is a small price to pay to potentially have a loyal returning customer and to insure his business. This man was so rude and condescending. He basically told me I was SOL. I tried reasoning with him explaining that i have product knowledge and that he would be reimbursed by the manufacturer considering this had been a recent ongoing issue. He would not budge. I am furious. It's not about the money but the principle. Please do not waste your time or money. Do not support a retailer that steals from you. I'm disgusted with how this all transpired and am about to get petty af and blow this up. I wish I could give them negative stars.

Good selection of everything. Convenient location off Old Mather n Hwy 50. Just past 1 stoplight…read moreon right. Nice lady

don't buy the thc pens 40 dollars for 0.003 percent not even 1% of thc. He said it was the best one…read morethey had assuming it says thc most people buy thc products to get high feel relaxed this doesn't do the job it doesn't even smoke right. I don't know what he sold me but I am very upset i am a loyal customer didn't think I would get treated that way. sold a defective item.

I have been coming to this smoke shop for over 3 years. Very cool owners and they are nice people…read more They don't treat you like a means for making money but rather as fellow human beings that they are doing business with. I respect that about them. And best of all, they literally have the cheapest prices of any smoke shop I have ever been to. I would recommend this place to everyone!

Usually I enjoy this place but had an odd experience I wanted to share. Went there to get ACR coils…read morefor my vape, which they sell for 5.99 a piece. A few other local shops usually sell them to me 3 (the whole pack) for $15. They've matched it in the past but this time said that it was a "dick move" to tell them that other businesses offer a better deal and ask them to match. Not sure what the employee's name was, it was the skinny dude with a long beard. Not sure if he's just having a bad day, but the owner ought to have a chat with him about customer retention. Even though this place is within walking distance i'll probably just head to Wild Zone, which is about 200 feet away, and spend my money there. They usually match other shops and don't get offended when I tell them other places are beating them price wise. Believe it or not, it's actually kind to let businesses you like know about this kind of stuff so they can remain competitive. Shop around, this place doesn't have the best prices and apparently gets offended when you tell them.

Love this shop. The guys here are super friendly and knowledgeable about all their products. They…read morehave a great variety of items that are priced very fairly. I drive 45 minutes just to come here.

I've shopped at this Total Wines here and there. I come here to explore new wines because their…read moreselection is huge. Service is always excellent here. Everytime I come in there is at least one staff asking me if I'm finding everything ok. They are always knowledgeable and helpful when I need directions or suggestions. There's never a problem finding parking spots in the lot. The store is clean and well organized. This is one of my go to places for wines and more~

We stopped into Total Wine on Friday to get some Olive Brine and different garnish to make vodka…read moremartinis at home. This location is on Arden Way across from Guitar Center. Upon entering, they had a massive display of Jameson since St. Patrick's is around the corner. They also had a display of a new Grey Goose flavor - Berry Rouge. We walked around and found a big container of the Olive Brine plus blue cheese stuffed olives and pickle stuffed olives by the same brand called Filthy. You can find everything and more at Total Wine - they were even doing a free tasting of BeatBox. I think there may have been beer samples as well - we ended up taking home a Blue Raspberry BeatBox. My only complaint was the slow employee who was ringing everyone up especially on a Friday after work when you just want to get home and make a martini...or two. We'll be back soon!

Best vape shop in the area. They have a wide range of product and are very knowledgeable. The owner…read morehooked me up with the perfect mod and as a newbie trying to make the shift from cigarettes to vaping, they got me the right juice. Very impressed with the shop, ambiance, products and the service. HIGHLY RECOMMENDED.

Bought a battery and it didn't work. Went in for a better battery and it still didn't work never…read moregoing back in again

Nice shop. Prices are okay. Vast variety of things for…read moresale. Found my fav cigar for special occasions here.

Been going here for awhile, however I find the people to be very rude, not a hello or thank you…read morehave a nice day. I go in with a smile and just laugh to myself. They price gauge too, there was an item we bought frequently it went from $12 to $16 when a friend of mine went in and asked the price of the same item it was $14. Highway robbery. But there the only one close, no choice but them.

The people at this store are SO ridiculous! I placed a Doordash order for 750ml of alcohol and a 20…read moreoz soda. In the substitutions options I chose the option to CONTACT ME if the alcohol is out of stock, because I didn't like the default substitutions that were listed. They could have even asked the Dasher to call me, but NO, instead they refunded me the alcohol, but sent the bottle of soda with the driver. When the dasher asked them 'is this it?' and they said 'yes'. So that small bottle of soda was going to cost me $12.30!! After expressing my frustration, the DD driver took back the soda and I did eventually receive a refund. They will say that they DID contact me, however I am the one that called them as soon as I detected the problem. I spoke with two different guys and they both rambled on about how it was some doordash system error but NO, I've been doing this a long time and stores CAN and HAVE called me before when an item is out of stock. HORRIBLE customer service and I will NEVER, EVER use this store. It is insane to me that a cashier would continue to process a liquor store order without including the most important part of the order. I mean, I literally only ordered two things: Alcohol and a soda, and they literally put a small soda in the bag and called it good. Do they realize there's service fees and a tip to the driver?? That's why that bottle of soda would have costed me $12.30. All because they couldn't pick up the phone AS directed through the Doordash substitution option. ZERO effort, ZERO common sense.

I still live in Rosemont and needed to stop at a store. My friend convinced me to go to TS, why…read morehold a grudge for that long. So I went, and have been going ever since. The Big guy in the store is so nice and respectful. TS is my neighborhood store again.

Excellent customer service and no pushy sales people. Was able to find something that aligned with…read moremy needs.

I tell you what I couldn't be more impressed with the level of customer service April provides. You…read morecan normally catch her there on the daily. She has a great sense of humor and is super knowledgeable; like legit I drive out of my way to pop in here just to chop it up with her. Highly recommend stopping in if you're in the area.