Joe sent out a couple crews who did the contracted work, but their haphazard use of the seal coat got on some vehicles in the area. Attempts to handle this with the owner went terribly. Joe is incredibly unprofessional and chose to yell, curse, threaten and then hang up on me multiple times, refusing to even look at the issue.
The unprofessionalism from the owner is absolutely unacceptable and I'd avoid using JDI at all. Stuff happens, but this is NOT the way to address a customer issue. read more