We moved into a place and didn't have a chimney inspection done before we signed the papers, bad…read moreidea. The good idea was to have the Chimney guys in to inspect it after and they found the fire hazard the previous owners left behind. We were able to work with the Chimney Guys to come in to completely redo the chimney and fire place. Every step of the way they were very professional and the work done was top notch. The results are a beautiful safe fireplace that we have really been enjoying. The yearly service they do are also great. Highly recommend.

Today I had Darcy and his co-worker show up right on time to do a maintenance of my fireplace…read more Somehow, the pilot light had turned off sometime in the past few months and I was not aware until last week I tried the fireplace and it wasn't working. He noticed right away that although everything was in the "ON" position, the pilot light was out. He cleaned everything and tested everything including upgrading the fan blower switch, added new glowing embers, cleaned the glass and everything is working perfectly again. a five-star rating.

There's not enough stars to recommend this company. Due installation issues with Otto Plumbing and…read moreHeating who would not even sit down with me to come to a solution, Cory and his staff took phone calls and home visit with no charge to answer my questions and resolve the installation problem. They are very helpful and concerned about their customers. I was always treated respectfully. They did a wonderful job reinstalling the pipes for the furnace. I now have no noise and can sleep at night. When they took the pipes out there was water in them. Will be referring them to everyone.

True North Heating and Cooling has been a gem to work with. Initially what started the summer…read morebefore, with a call about a noisy neighbour's a/c and what could be done to help dampen the sound, continued that positive experience into a great one to follow. Who wants to be without heat in the winters that we seem to have here, but kerplunk it did, the 'ol 21 year old Frigidaire furnace cracked its heat exchanger. With -30°C weather in the forecast, this was not ideal timing, but when is it ever? Anyway, Chris showed up as soon as he was able to look at what we needed to do for getting heat in the house again. The calculation was a little different than I expected, now they just look at the number and size of windows in the house rather than the size of the house. We also looked together at other issues that we were having like not enough heat pumping into the upstairs and downstairs and how the airflow could be improved. They gave us some time to think about our options and what we were going to do for the install... but they also didn't make us wait on their end. The pencilled in an install date for us so that we wouldn't have to wait. That was so appreciative. They dropped off some smaller space heaters and some larger ones that plugged into the 220V outlets. The rental ended up being free with the install. (But do watch your usage as they're going to chew into your electricity bill... if you have a gas fireplace, best to use that.) So install date came. We chose the Lennox Merit ML296, it is a two-stage rather than a variable stage, but still better than what we had. The furnace could not be vented out of the chimney anymore with the hot water tank, as per the new regulations, and now is vented out the side of the house. So be sure you keep that in mind as there's going to have to be some new pipes and drilling involved. They helped pick the best path for the new intakes and exhaust. One thing that was good was there was no more need for the combustion air intake of the house, so that huge source of cold air into our utility room was going away! They cut and blocked it off. Demolition happened in the morning. The two installers arrived on time. Note for anyone, if you can give them your garage as a staging area that will make things way easier for them. When they pulled out the old furnace it was very clear that the heat exchanger had a nice big hole with another one or two more on the way. Ugh. (See picture.) The new Lennox is a bit smaller than the old one, but they were still able to use the existing ducting by installing an extension. They repositioned the furnace and new filter system (we went for the Merv16 filtration system to take care of dust allergies) to point in a more accessible manor than the old one. In addition to the installation of the furnace I was surprised that they also went and improved the drainage system of my humidifier and the furnace with proper PVC piping rather than the hokey flexible tube it replaced. Way more professional! They carefully went onto the roof and dropped down a new inset in the chimney to allow the water heater to still vent properly and soon after, that afternoon, the new thermostat was installed. All of this was done with proper social distancing and precautions, yet at the same time were available for any of my constant questions or inquiries during the install. Part of the installation included a new thermostat to properly drive the new furnace. We requested an upgrade to the Honeywell T6 Pro Smart Thermostat WIFI (TH6220WF2006/U) and we couldn't be happier! We can now turn up and down the heat when we are away from the house or still in bed with the app or with Siri. With Apple HomeKit, we can set scenes to control it and our other devices. We like the touch display screen a lot better than the normal T6 Pro. It can even send you an alert if your house is too cold or hot. I recommend it. The next day involved opening up the return air on our main floor to allow for better circulation and the addition of a proper one into the basement. New ducting was put in and installed in a location that wouldn't impede the positioning of furniture. The downstairs is still cool, but it isn't freezing like it was before. One thing about the install I did have concerns about was the exhaust outlet, it was positioned at the level of our backyard access path on the side of the house and my boys bumping into it. It also was near where the window opened. I sent them some pictures about it a few weeks later and they happily agreed to put an extension on the pipe to raise it above both issue sources and insulated it from freezing. No charge for the adjustment! In all this was something that I didn't want to have to do... the roof was the one planned. But obviously it was something that we had to do and it was obvious we had to do it with True North Heating and Cooling. I wouldn't have done it any other way! Thank you Chris, Carmal and the rest of your wonderful gang!

Allan is super responsive and helpful when our furnace gives us issues. I've got an old 1994 Lennox…read morefurnace and he's now repaired it twice without suggesting replacement. It's refreshing dealing with an honest HVAC professional. I will hire Allan again!

I had Jeff Lamarche on call for a bathroom leak coming from second floor all the way to main floor…read more He showed up in no time, assessed the leak and repair it in less than an hour. He has lots of knowledge and gave me more tips on how to keep up with the maintenance on the property in a very professional manner. This happened 4 months ago and still no leak. I highly recommend Jeff for all your plumbing and heating needs. Thank you Jeff! Keep up the good work you do!

I had Jeff do work before,and was satisfied Requested a quote for a gas heater in my garage. His…read morequote was $1000 higher than 2 others I got for the same heater. When I questioned him he said get them to do it. Business always wants you to shop local but when they are 50% higher then it's time to shop elsewhere

Had my roof reshingled in a timely, professional manner, in 2000, After our last really heavy…read morewindstorm, some shingles came off, called them and as soon as the weather got warmer, 2 men were sent out to repair the roof. No argument, and best of all at no charge. They are the best.

Was referred to this company by my sister who gave a 5 star review. David came to do maintenance…read moreflush on my continuous hot water unit that I had installed by a different company approx 8 years ago. With his thorough evaluation of the unit, he noticed that some valves were installed wrong and corrected these quickly. Very knowledgeable, very friendly, and efficient. He left area clean and tidy after his work was completed. I highly recommend Clover Plumbing and Heating Ltd and will continue using this company for all my home plumbing and heating repairs and maintenance. Thank you David. The passion you have for your trade definitely shows in the great work you do. :) Vivian

I don't know where to start. Professionalism the entire process…read more From my estimate to the yard clean up after the roof was done, and some tips on a few things I should watch for until it's time to get my roof completely redone. I only had a roof repair on my garage. Harvey, was patient with my questions and broke down cost for me, for this repair and future repairs. I haven't seen customer service like this in a while. Highly recommend.

This is one of the best experiences in terms of service I've had in a long time. My parents' old…read morefurnace decided to stop working properly during a cold snap. They got ATCO out and was told it was an issue with the motor. We were calling companies and most either were too busy to answer or weren't able to come out for at least 2-3 days. Well, just our luck that Furnace Solutions answered the phone and the guy I spoke with said they could get someone that evening to my parents' house. He got the information and when I got more information about the issue, I called back but received a full voice message. I sent a text with the information. It wasn't even the evening and my parents got a call that the tech would be arriving soon. Marty replaced the motor but advised a new furnace would be needed, which we agreed with. We knew the furnace was on its last legs and did not feel my parents were being told this for a sale of a new furnace. The sales guy, Jamie, called and said he could come that evening but we weren't able to meet him there so we arranged for a visit a few days later. That's job dedication he was willing to stop by on a Saturday evening! They are really great about calling if they are running late, or letting the customer know about what time they would be arriving. Jamie was a little later than the scheduled time but he called to let me know. He was friendly and asked questions and provided information. He showed us the Trane furnaces and the ones that he would recommend. The amount on the previous invoice from the motor replacement would be put towards the new total. It was also great they offered no tax for a senior's discount. They were initially going to come the next day to install the furnace but due to a personal issue, they came the following day. Not a big deal for us as a two day turn around is pretty good. I was not there on installation day but it seems they did a diligent job and removed the old furnace and installed the new one without any issues. I'm glad that we found a great company in a time of urgency when we just wanted any company to fix the issue so my parents would have heat during the cold snap. Would recommend this company and it's great they are 24 hours too!

Its that time of year when my 18 year old furnace is reminding me I should have saved money for a…read morerainy day like any responsible home owner should. My furnace was blowing cold air, had Atco gas come to inspect the issue and they recommended I contact a furnace company. When most companies would charge you ridiculous rates for calling a same day appointments as an emergency and overcharge for after hours, I was lucky to get a referral to Furnace Solutions and met Justin Jacobsen to fit me into his busy schedule and charge me a reasonable price for the service. I found their service to be honest and truthful and efficient, with the service I had received it was evident that they take and look after their customers. Totally recommend this company for any furnace issues for anyone.