I made an appointment on Tuesday for Friday of the same week. 15 minutes after the appointment time…read moreI called to see if there had been a delay. There had been a mix up somewhere along the way and they didn't have my appointment at all. The gentleman I spoke with was very apologetic and asked if it would work for someone to come in 2 hours from then. The two men arrived a couple moments before the new scheduled time and introduced themselves. They took a look at my fireplace and immediately let me know that it is not safe to use it. He explained what the problems are and suggested what I could do going forward. He did not charge me for their time and thanked me for calling them. I don't anticipate need for any further service but would be happy to use them again if the need arose!

If I could give a negative star rating I would…read more We hired Hugh the owner of Capital Chimney Service at the beginning of May to fix the flashing around our chimney as it was leaking. Hugh was the one that did the work. He seemed very knowledgeable, advised me a lifetime warranty on the cap and warranty on the flashing until we get the shingles replaced as he cannot guarantee what the next person does, made sense to me. And the price was too good to be true. I should have known then. He fixed the cap of my chimney first. He had to do it 3 times as it kept cracking. I put it off as his young helper did not mix the concrete right, or it rained the night he poured it. Then it was time to do the flashing. In the quote I have he put down that he will replace all the rotten wood, seal around the chimney 3 feet, install new shingles for the ones he took out and fix the flashing. He did not replace the rotten wood. I was told that it is not bad and could just be left as is. I'm not a roofer/expert so I took his word. Around mid-May he was done. Not even a week later the roof is still leaking, this time there is also a new area that it is leaking from, still within the area that he did all the work. Capital Chimney Service came back to look at it and said it was condensation and to call him when we tear out the ceiling so he can see from the inside what is going on. At this point he said to me "don't worry whatever it is I will fix it." Because of the new leak we had to tear out the walls as water was running down the wall and was wet enough to push your finger through it. We tore out the ceiling and walls, still leaking, not condensation. He came by again and told my husband that he does not believe it is leaking. My husband went on the roof with the garden hose and the roof started to leak. I cannot remember how many times we had Capital Chimney Service back at our place, but I know he only came once to try and fix it. He glued down some shingles and did nothing else. Roof still leaking. At this point I have had enough and got some quotes to get my roof fixed. He got very upset when we told Hugh we had 2 journeymen roofers look at our roof and advise us that the work was not done correctly. I have a very detailed report from one company with pictures that shows me what is wrong. The wrong materials were used and the installation was also done incorrectly. The way Capital Chimney Service instilled the flashing is actually making the water run under the shingles and into the house. We told Capital Chimney Service about it and he said that the roofers are wrong and he did the job right. We had enough of this and on July 20, 2020 the last time Hugh was at our house to "assess" the problem, my husband said that we would like the money back for the flashing job as it will cost us twice as much to get fixed correctly and he can keep the money for the cap. Capital Chimney Service told us that our warranty is now VOID and that he never wants to see us again. Capital Chimney Service has refused to give us our money back, he deleted a post my husband made on Capital Chimney Service facebook account, he has blocked our number and blocked us on facebook and is not returning our texts. We asked him for his company insurance information and he refused to give it to us. I am not asking for the extra money we have had to put in for glue, roof vents that we bought, the tearing out of the walls and insulation that will have to be put back. I do not recommend Capital Chimney Service as they are very unprofessional, is not knowledgeable and does not stand behind their work. And my roof still leaks until the experts come to fix it.

I have used these folks for a WETT inspection and most recently had them install a chimney cap for…read moreme. I found them to be well priced, fast and professional. Highly recommend these guys.

Absolutely excellent experience with this company. The rain cover for our chimney came off in a…read morewindstorm. To be honest, I wasn't even sure who you call for that, a roofing company? Heating company? A quick Google search led me to this company. I had a call back pretty much instantly. They were able to be here same day, completely adhered to COVID protocols, and were both professional and friendly. Very fair price and great work. Would 100% recommend.

We moved into a place and didn't have a chimney inspection done before we signed the papers, bad…read moreidea. The good idea was to have the Chimney guys in to inspect it after and they found the fire hazard the previous owners left behind. We were able to work with the Chimney Guys to come in to completely redo the chimney and fire place. Every step of the way they were very professional and the work done was top notch. The results are a beautiful safe fireplace that we have really been enjoying. The yearly service they do are also great. Highly recommend.

Today I had Darcy and his co-worker show up right on time to do a maintenance of my fireplace…read more Somehow, the pilot light had turned off sometime in the past few months and I was not aware until last week I tried the fireplace and it wasn't working. He noticed right away that although everything was in the "ON" position, the pilot light was out. He cleaned everything and tested everything including upgrading the fan blower switch, added new glowing embers, cleaned the glass and everything is working perfectly again. a five-star rating.

I called this company on an urgent basis for birds nests in my dryer vent and chimney. Rob called…read moreme back within a half hour and he came out as soon as he possibly could. He did a great job cleaned up very well after himself as well. He is coming back to help me fix my vents so that this doesn't happen again. I would highly recommend him. Val R.

From the owner: We provide exceptional customer service while bringing important quality services to you and your…read morehome . We offer dryer vent cleanings & inspection and repairs, central vacuum cleanings, AC condenser cleanings, Humidifier sales, services & repair and more. Contact us to book your appointment today

Did an ok job. Nothing special. Nothing bad. Initial contact and reception was excellent. I would…read moreuse them again.

Call the company up to get a wett inspection …read more They completed the inspection and charge me $285 told me I had to have additional work done on the outside of the house Big ass told me that the work would cost extra which was fine but that they would have to sit spend the same amount of money again to get the updated wett inspection, The only change on the inspection report was noting an extension to the flu was no longer required and they charged me a full fee for the wet inspection that's over $600 to get one inspection report completed. $285 in the space of two weeks Beware

Roe Roofing was amazing, I had a leak in my ceiling and Jason came to investigate, he looked…read moreeverywhere the roof, the attic the bathroom and wouldn't leave until he got to the bottom of the situation, he was simply amazing and will be my go to for anything roof related moving forward, thank you Jason,

Just had our roofing replace by Roe Roofing with only a 9 day waiting period from the time I booked…read moreto when job was finished.. Very impressed, on time, organized, protected property by placing tarps all around. The house and garage was done in 7 hours. Everyone pitched in on the final grounds clean up searching for stray nails including doing a grid search on grass/sidewalk/road, washed a window that something brushed on it. They left the place looking cleaner than when they started. Highly recommend Roe Roofing.