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    JC's Recovery House

    5.0 (2 reviews)
    Closed 8:00 am - 8:00 pm

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    4 years ago

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    8 years ago

    I'm so grateful For JC'S, this place saves a lot of lives and keeps supporting thru the journey of recovery, God bless always this place.

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    Andrea Sciberras, DO

    Andrea Sciberras, DO

    3.4(7 reviews)
    1.4 mi

    I've been going to Dr. Sciberra's office for quite sometime now... Mostly out of convenience…read more I've done lab work there and she 's somewhat aware of my medical history, so I decided to not focus so much on the not so great events... Some of the things that I've experienced while a patient at her facility is: 1. Medical Students... I always felt like I was being ambushed because Dr. Sciberra's would walk into the exam room with the student or sometimes students and then "Ask if I mind that they be there" I would always say yea, no problem not wanting to hurt the students feelings, but it would be great to sometimes see the doctor on her own. She even took it up a notch and told one of the students to do my exam. 2. This new call center system that this office has is horrible. There have been times, where I'd call to speak with someone at the actual office. They would transfer me, the office would not answer. Then I would have to spend another 5 minutes going through the screening process again. My last and final straw was the lack of urgency and professionalism that took place recently. I'll make this very short as it pains me to even think that a doctor's office could be this careless and lack this much concern. I experienced severe facial swelling mid January. I immediately when to the doctor. She came in with her students and they all set around guessing what it could be. They (Dr. & Students) finally assumed that it could be mumps... Gave me a prescription for steroids and told me to come back in 2 weeks because that's how long it took for mumps to leave the body. I go back two weeks later, still wit ha swollen face. Dr. suggested I do an emergency cat scan at first and when they were not able to get it authorized through my insurance... Changed it to an MRI. To get to the point. I did my MRI the end of February... The MRI center said my doctor would have my results the next day. I DID NOT GET MY RESULTS FROM THE DOCTOR FOR 3 WEEKS and this is because I was calling them all day everyday... Sending emails to everyone in the office, yet NO ONE ever returned not 1 single email. I left messages with their answering service, the call center. Everyone! Three weeks later after expressing how upset I was to the call center, who were on my side and felt this was bad business. The DOCTOR'S RECEPTIONIST finally gets on the line to tell me that the doctor said that my MRI results were NEGATIVE... Dr. Sciberra's office set on my results for 3 weeks and had me with anxiety not knowing if I had cancer or what only to finally tell me that the results were negative. At this time, the doctor still has not had the courtesy or decency to reach out to me as her patient. I've had to talk to the receptionist. I asked the receptionist to mail me my results.. I never received them. She called me with and excuse as to why she did not mail them, so I asked her to email them to me. She said she would. As I write this review, I still have not received my results via email. Don't make the mistake that I made. Don't stay with a doctor that you get a bad vibe from because of convenience. You'd only end treated less than in the end.

    Vivian is the best! She drew my blood pain free! I have small veins and she made sure she wasn't…read moregoing to hurt me like every other blood technician or nurse I've seen to take my blood previously at places like lab corp or even at the hospital! She only needed one try and I was done within a couple of minutes! She is a model nurse between her positive attitude and impeccable abilities to draw blood she is somebody a lot of nurses can learn a thing or two from! The new receptionist, Blair, is a sweetheart and I'm so glad they replaced the old woman who use to work here. Dr. Sciberras is wonderful and always has great recommendations for my health. I will continue to return to her because of her swift and easy ways to differentiate what my problems are medically so she can work on a method to solve the problem efficiently.

    JC's Recovery House - addictionmedicine - Updated May 2026

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