So mixed review here- our photographer was great and we had a fun time taking photos. My siblings and I went in for one of those "awkward photo shoots" and he was really good at posing us. However, our session started 40 minutes later than we scheduled, and we ran into the next session's time because of it. We were sitting waiting for a long time even though we had scheduled our appointment days before. Don't schedule here if you have a tight schedule read more

JCPenney Portraits - Photography Stores & Services Near Me - Lone Tree, Colorado

I personally had a great experience at this JCP portraits studio. Our photographer was Emma and they did a great job. We never felt rushed and they got some really great photos! We did use a Groupon which I felt was worth it. Paid $11 which was for shipping of the photos we purchased with the Groupon. I'd definitely utilize this service again. read more

Armando was an amazing, fun and knowledgeable photographer! We told him we wanted cheesy pics and a few nice/normal pics and he did not disappoint with poses and fun! We were able to finish 28 pictures in a 30min session with 9 people in our family. Definitely recommend this experience and if you can get Armando, you'll have a great time and get top quality service! read more

My family and I just had a recent session with Dani at this Park Meadows location. She was very professional and fun to work with. Ours pictures turned out phenomenal!! I highly recommend and will be returning she did such a lovely job!!! read more

Very disappointed! I dont advise going to JCP for your family portraits if you have young children. They rush you in and rush you out, leaving very little time to capture a smile. They focus on quantity over quality. I reached out to the manager to express my discontent and he wasn't a bit interested in my feedback, his sarcastic response was, "its not my fault policy only allows 15 minute sessions"! I paid $135 for 15 mins, and 3 digital pictures that will probably just sit in my email box because they aren't share worthy. read more

Cassidy and Maddie are AMAZING! I have two one year old puppies and those gals made what could have been a stressful shoot into a pleasant and memorable experience. They were patient, fun, kind, sweet, and I really appreciated their professionalism and expert suggestions. I highly recommend going to them for your portraits. read more

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Family package starting at $170!!! Luckily we had a Groupon, which saved us money but not time, as it still wasn't worth the $30 or hour of our life. We picked the 6:15 time slot not knowing JCpenny closed at 7, got there early and we're still rushed through the process (photographer beat us out to the parking lot). The photographer felt similar to handing your camera to a person on the street. They don't use "Burst photo", so each photo is snapped only once, resulting in every photo having a finger up a nose or a eye blinking. Ultimately making it difficult to pick out ANY we liked let alone 3 that we got with our Groupon deal. As the term goes "you get what you pay for" but we were hopeful we'd be pleasantly surprised with this great deal....Obviously not the case but overall no skin off of our back since we didn't pay much, but writing this review in hopes any family going in paying close to $200 will source out a better professional and get actual photos taken. read more

Nicole was absolutely fantastic!! I was a bit nervous and had brought a variety of top options hoping that someone would help me pick which would be best for the head shot. I was so happy when she took the time to understand what I was going for and had patience as I closed my eyes, had hair in the shots etc. Nicole did a wonderful job not only during the session but afterwards when she helped me pick a few options. I LOVE my head shot and am so thankful to have walked in while she was working! read more

The single star is for the photographer. She is wonderful. We've seen her two or three times now. Beyond that this place is horribly managed. It's been understaffed everytime. The past two times I've heard employees saying they haven't had a break or lunch. Today the man running the front desk told the guy ahead of us, "if you want more than 15 minutes, hire a professional." The closest weve ever been to our scheduled appt is 45 min. late. It's hot and crowded. Pictures are always ok and cheap enough to make us come back but I think we're done. read more

I scheduled an appointment for my son's 3 year pictures several months in advance. When we arrived, there was a group of 20+ in front of us. Members of the group kept leaving the session, which slowed the progress. When everyone seemed to be finished, individuals and couples started going back in for additional pictures. By this time we were well past our appointment time. Once we were finally able to be seen the photographer did a good job engaging my son. I would not recommend this location unless you are prepared to wait, or reschedule. read more

Once again, Mandy and Melissa were AMAZING!! The good vibes, positive energy and beautiful, genuine smiles do not go unnoticed! They are great with any age client or type of attitude and make the photo experience fun! We've been coming here for 11 years and we'll never go anywhere else! Cheers to the great employees who make this place top notch! read more

This is absolutely the worse place to get photos take . They start off be requiring you to be early to check in. When you arrive their with your family looking all pretty and ready to take the years family photos. You walk in and are devastated to see that yet despite the fact you are 15 minutes early for YOUR appointment they are 30-45 minutes behind. They Hand you a clipboard and tell you to pick two backgrounds.... Now you sit and wait.... Trying to keep your kiddos looking nice as they grow anxious... your appointment time comes and goes... The families with appointments 15-60 minutes after you are now sitting in the lobby with you.. An hour after your pre-scheduled appointment haa passed it's finally your time. The photographer quickly snaps half assed photos without even looking at them before moving on to the next pose... 17 minutes later your photo shoot then wraps up, you wait in anticipation to see your beautiful photos..... 20 minutes later you are called to the computer.. The first picture comes up.. Ok, well it's an alright picture... The next one is great and then the rest are shown... Amongst the 16 taken there is maybe 6 that are well good.. Half their eyes are closed or they are looking away... All little things that could have been seen if the photographer had just slowed down.. Devastated you are at their mercy and you need these photos for gifts. After picking out the ones that are good, you buy the ones you can finding out it's cheaper to buy the disc and make them on your own. As you are handed your receipt you are told that they will arrive in no more than 48 hours... 48 hours comes and goes.. 72hours.. the Christmas countdown is on, you need these for gifts for loved ones.. You call and ask what is going on... The lady who answered says let me ask the manager... She comes back with some story that sounded like something she thought you wanted to hear and lacked any truth. Now it's a week later... Your email finally arrives all to tell you... "If you would like to buy your disc enter your payment information for $149.00." WAIT! WHAT!? I already bought and paid for this a week ago!! You call the store only to never have your call returned!! I would never use this store again. The photographer had no pride in his work. The family before us had a young baby who had cried throughout their session. As the photographer was showing the young mom her photos he implied it was her fault and better luck next time. Maybe if they had been taken back at their scheduled time, right after the babies nap her photos would have come out better. He tried to rush us through and up sell us on mediocre photos. JC Penney's should be ashamed of their photo department being the big name that they are! read more

After getting here and checking in with our toddlers for Christmas pictures, we waited an hour past our appointment time. After finally doing the session, we had to wait another half hour to do the computer portion. It's hot back here. The front desk staff is un-apologetic. The photographer was wonderful though. read more

Paid $300 for a handful of photos and the canvas they sent me had the top of my head cut off. Photos were not centered either. Garbage. Do not use JCPenney photo. read more

We just had another studio appointment, so of course I must run to the yelp to update my review. First thing's first--The everyday $4 price per sheet is gone! Now sheets are $10 each. The good news is that there are coupons online, in the paper, and in magazines. The woman helping us out (Lisa) graciously applied an online coupon that took my total down from $120 to $48. Much better! Lisa is FABULOUS! At Christmas, my toddler was a maniac and we only got maybe 2 decent shots. The photographer was either brand new or was just there as holiday help. So naturally I was pretty nervous about our 18 month photos today. Lisa is a pro. She made sure to warm him up before the pictures by talking and playing with him, so he was an angel during the shoot and extremely cooperative. I felt like I should ask her if she babysits too, because she was just so great with him. As a result, I wanted to buy just about every picture she took. She did a FABULOUS job. Ask for Lisa! read more

Had a christmas shoot with my son yesterday and it was great. This was my second time using your studio and I couldn't be happier. The photographer was a sweetheart and took great photos. She was wonderful with my son and gave great suggestions on photos and enhancements. We will be using this again in the future!! Hopefully will be more groupons too! read more

I purchased a LivingSocial deal for $25. It included a sitting and some prints plus 30% off of anything additional I purchased. I had a friend come into town and we were looking for something to do, so we thought it might be fun to go and take SUPER CHEESY Easter photos for our friends for entertainment. We were not at all disappointed. The photographer was a joy and the other person working there was also super pleasant. We were even 1 hour early and they still took us. My favorite thing about the photographer is that she got what we were going for, worked with us and understood about shooting people a bit higher and at better angles to avoid double chins/bad body shots, etc. I would definitely go back. read more

I had gone to another JCP Portraits at Southlands and was not happy with the customer service or my pictures. So I decided to come to JCP portraits at Park Meadows. The moment I got there, I felt I made the right decision! Mandy and Gwen were SUPER nice and I didn't feel rushed. It was about an hour before closing and they took their time with me. I was able to get all my pictures I wanted! read more

Horrible service and photos taken by Nicole. I have had photos taken years ago but never any problems. I recently scheduled time for my great-grandson to have his first pictures taken. The entire experience for my young grandson who took in his son was unpleasant from the start all the way to the end. The manager Nicole at Park Meadows mall was the one who treated my grandson rude from the minute he arrived late. The photos that Nicole took looked like an amateur took them. 95% of the photos didn't show my great grandson smiling (he smiles all the time). Needless to say we didn't really care for the pictures. When I received the survey it took some time for my grandson to get with me to fill out the survey. Nicole the manager sent an email to me to call her. Because my grandson was not talking to her she said there was nothing she would do to make things right. Plus she kept asking me several times why it took so long to respond to the review. My question back to her why that mattered?? I can understand why my grandson was very frustrated by the way he was treated because on the phone call Nicole treated me the same way. Needless to say we will never go to their photo studio ever again and will tell as many people as possible to not go their either. Very disappointed customer!! read more

Unable to give less than 1 star but they earned negative stars! We made an appointment a month in advance for baby's smash cake photos and family Christmas photos. The staff assured us we would not need 2 appointments and could have outfit changes. Only 24 hours before the appointment they called to say they triple booked the day and we could not do any outfit changes or the smash cake!! No one tried to remedy the mistake for us and we were lucky enough to find a different portrait studio that had openings. Please take your business to Andrea Michaels, they were so accommodating and professional!!! read more

Worst photo experience I've had in the 23 years i've been taking my family to get photos. I scheduled an appointment, but the studio took in walk-ins, filling the schedule way to full and making us wait over an hour to get in. When i brought it up, the staff was very rude and told me "its not our fault, you scheduled your appointment". When i brought up the walk-ins, the clerk said "next time walk-in than". I highly discourage using this terrible service. read more

****JCP would not allow me to post my review on their website because my "story text contains inappropriate language", so be warned of possible salty language ahead**** We showed up 10 minutes early for our sitting at the Park Meadows location in Lone Tree, Colorado, and were not even acknowleged until I got up to ask if we could see the list of backdrops and setting options. While we were looking it over, an African American family showed up claiming to have an appointment, which they did not, and the staff bent over backwards to get them in as a "drop in" and took them in ahead of us. The whole time, the staff were bickering and throwing dirty looks to each other. The guy who I think was in charge sent our "photographer" to lunch as soon as we walked in and proceeded to tell the drop in family that he guessed their "photographer" didn't want to take their pictures (she was working hard to upsell some other poor family on their crappy overpriced pictures) and he would just do it himself. We waited another 15 minutes or so before our "photographer" got back from her lunch. She exchanged some terse words with the guy running things and took us back with barely a hello. We got back and she was NOT friendly. My 3 year old daughter and 3 month old son were not in the best of moods (made worse by having to wait a half hour in a cramped waiting room) and instead of doing things to try to make them smile or distract them, the "photographer" was short, curt and was literally huffing and puffing asking us to position the kids how she wanted and telling my daughter to behave herself. She couldn't get one shot that I thought would be cute and said we would come back to it, so by the end when my daughter was a little more cooperative, I asked if we could try that pose again and she huffed and said we already did it. I said we didn't, and she stormed over to the computer to try to prove to me that we had gotten it, Low and behold, we hadn't. She said "oh, I thought we got it" then hurridly tried to get the shot again. I had a Groupon that had expired the week before that they said they would honor so I picked the three pictures I wanted that actually turned out half way decent, and she plugged the code in which didn't work. Hello - that's why I double checked to see if they would honor it because it was EXPIRED! She didn't even offer to take some of the charge off to get a little closer to the Groupon price they told me they would honor, not to mention for the over the top CRAPPY experience we had at their studio. You couldn't pay me to go back there. read more

My first experience with this studio was not great, as the photographer was in a rush, and did not bother to check to see if I had blinked after each shot, so most of the poses for my professional pictures were unusable because my eyes were closed. However, I later came back with my husband to have couples photos taken, and we had a different photographer named Cherie who was fabulous! She took her time, made sure that our poses and smiles were natural looking, and really put us at ease. Our pictures came out beautifully, and we ended up buying tons of different poses because they all came out so well. I would not hesitate to go back again, but only with Cherie as my photographer. Even though she did such a fabulous job with us--two adults--she told us that children are her favorite subjects to photograph, so I would not hesitate to recommend her for either adults or for children, as she is so detail-oriented and professional! read more

I have used them in the past and loved them, but the last couple of years the service and photographer quality has gone down hill. After my experience yesterday, I will not return. I had scheduled an appointment for 11:30 am, but the day before I was called and asked to come in at noon. When I arrived 10 minutes before noon I was told I had missed my appointment. When I explained the call from the day before, the woman looked on her computer and confirmed I was correct. However after waiting until 12:30 pm with a waiting room filling with people and no end in site to my waiting, I left. read more

I took my four-year-old daughter to JCPenney for a portrait sitting in her new Christmas dress. It was a waste of time. I wish I had known that you only get 25 photos to review and 15 minutes at best. Now I know it's hard to photograph children but this photographer had no patience; she just snapped the camera and moved my daughter to a different pose. I think I was only in there for 10 minutes; it went far too fast and we were the first customers of the day. Well, I reviewed 23 photos and they were awful. Clearly the photographer didn't care... didn't try. In some of the photos my daughter wasn't even centered. Worse, the other photographer that reviewed the photos with me had the same attitude. I learned later that I could have scheduled another sitting at no charge but no one offered that. Aside I had already wasted a lot of time, and I blame the photographer. I took far better photos of my daughter when we got home. I won't return to JCPenney Portraits. read more