We hired Jennifer Winder as the head photographer for our wedding. She had me fill out a HUGE booklet about what things I wanted photographed at our wedding. This booklet took me days and days to fill out.
Once our wedding day arrived, Jen was there with her second photographer. I told her in that booklet that I did NOT want photos of me getting ready. I soon found out that she never read that booklet that I spent days filling out. She made me late for my own wedding because she was taking photos that I DIDNT want of me getting ready.
To make a long story short, Jen took so long to take our formal wedding shots after the ceremony, so we only had 45 minutes of time on the dance floor. When we got our proofs back from what her and her second photographer took I was appalled. She missed so much that I had requested in the booklet that she made me fill out.
She did not get a photo of..
-the bride (me) with the maid of honor
-the best man walking down the aisle
-the maid of honor walking down the aisle
-our dogs were in the wedding and walked down with us, and she did not get them in the photos of me the bride or the groom walking down the aisle with them
-photos of us with out visitors that we requested to have photographs with (two different families)
-the bride and groom with their parents on each side
-any photos of cocktail hour
-we asked for a TON of photos with us and our 4 dogs, we got one shot!
-she only got ONE PICTURE of the bride with her mom
-About 75% of the photos we asked for were never taken by her or her second photographer.
(A few days after our wedding Jen Winder posted on Facebook how much she HATES taking formal shots at a wedding and that she would rather do candid shots. If that is the case, why sign up to be the head photographer at a wedding in the first place.)
The rest of the formal photos were white washed. We had a blue sky on our wedding day and in every photo, the sky was stark white! My dress you could not see any detail because things were so white washed. When friends started sending us photos that they took behind Jen Winder, their shots from their phones turned out BETTER than Jen's edited ones. The sky was blue in our friends and completely white in Jen's.
When we received all our "edited" photos from that evening, there weren't many to look through (500, for a 6 hour event) and they were all out of order!
In several photos, there was such disproportion that she made my husband, who is 5'8, look like he was a midget.
When we contacted her about our dissatisfaction, she proceeded to write us an email stating that my husband was at fault of all the shots that were missed. Everyone else was to blame, my maid of honor, my husband, the wedding coordinator, her 2nd photographer, our computer screen... with exception of herself. She proceeded to say she had fun at our wedding. This was a slap to our face because she had fun at our expense and DID NOT do her job! Instead of having fun she should have been working, capturing every shot she could have.
She never offered any compensation and all she said was that other photographers thought her work was high quality.
Jen Winder DOES NOT honor her customers satisfaction!
I posted a review about her on her Jennifer Winder Photography Facebook page and she IMMEDIATELY (within minutes) removed all reviews from her page. I know that she is hiding a lot from her potential customers.
DO NOT HIRE HER! You cannot trust her to supply you with the photos that you requested or desire. And then when you tell her about your dissatisfaction, she doubts/questions all that you have to say.
I don't think she even deserves 1 star! read more