Visited Lifetouch's JC Penney Portrait Studio to get some senior portraits done. Our photographer was excellent. He got smiles out of my child that I could not get. Our photographer was patient and great at photography. My only complaint is that the sales associate overcharged me. I asked to buy the whole digital album. The sales associate did not confirm whether I wanted the enhanced digital products or not, which resulted in me being charged an extra $30 after coupon. The digital album made the most financial sense for our family. read more

JCPenney Portrait Studios - Entrance to studio - Photography Stores & Services Near Me - Happy Valley, Oregon

We have been taking our kids to see Rob at JCP Portraits for years. He is fabulous with kids and a master at directing great poses for our family. Pricing is fair and the quality of the prints have been excellent. read more

It took until I turned 37 to take the plunge. The prospect of being a Dad definitely had appeal, but there were certain tasks that come with that great responsibility of fatherhood that I honestly wanted no part of. And on Sunday, November 21st at 11:30 AM I officially endured one of them: The JC Penny's Portrait Studio. I'll admit it, I had a bad feeling about this from the get-go. But the plan to capture the Lil' Dictator permanently on Kodachrome quickly went from bad to "oh my God I think I might actually end up hurting myself or somebody else with a blunt object" when we arrived for our appointment to discover a lobby crammed full of preening parents and their dressed up snot nosed, out of control spawns. It was if Little Miss Sunshine met the Walking Dead. Seeing this mass amalgamation of kids, parents, strollers, diaper bags, grandparents, snacks and runny noses in such a small confined space before noon and without having had the benefit of an adult beverage to calm my nerves nearly sent me into a state of immediate panic. It was all the TLB could do to keep me from turning tail and fleeing with the boy child to the relative safety of the Food Court. But I didn't. There were pictures to be taken God dammit, moments to be cherished, and most importantly Christmas presents for the grandparents to be made. I was going to have to grin and bear it. Now if only the Lil' Dictator would do the same. So we tried to make our way to the front counter, but were nearly knocked over by an overly eager Grandma frothing at the mouth to purchase overpriced images of her inbred looking 3 year old grandchild. When we eventually made it to the front, we were met by an anorexic looking emo girl with a hair-don't that looked like it was a cross pollinated mash up from Elvira and the boys from Poison. She seemed as if she wasn't all there that day as she gave us a blank deer in the headlights stare when asked the very simple question of how long the wait would be until it was our turn. Eventually we coaxed an answer from her: 20 minutes. Even with our appointment. Oh and, honey, a word of advice... you might want to take a few less blue Mercedes at the rave the night before work if you want to function the next day. Trust me. I've been there. It isn't any fun. So we made our way to the waiting area, where I studied the assembled families who had seemingly put a lot of importance on this yearly picture taking experience. Some had come for a group picture with the entire family, some had just that one little spoiled precious, while other breeders had multiple children they wished to take pictures of for this wonderful season of sharing. And sadly, most of you reading this review will be the recipients of these pictures, in the form of those dreaded happy holiday cards or family newsletters from relatives unknown, updating you on their status while putting a positive spin on Bob's dead end job search, Jenny's failed marriage, Peter's addiction to hookers, and Jan's eating disorder, while wishing you and yours the most happy of holiday seasons. And a quick note to parents, who are you trying to kid? Darling Billy's hair might be perfectly parted down the middle, and little Susie might have oh so cute curly pink ribbons billowing in her flawlessly curled hair, and they might both be sporting Sunday's best while serving up smiles Rambling Rod would be proud of. But you can't fool us. We see the fear in their eyes. We recognize the hollow expression of dread that comes from Mom losing her cool in the minivan and threatening to cancel X-mas, birthdays and puberty if they even think about ruining this opportunity to prove to the in-laws that they are a perfectly happy and normal family....and GOD Dammit, YOU ARE NOT GOING TO MESS THIS UP FOR ME THIS TIME!!! You wish to appear as the perfect family, but your kids are no different than everybody else's. They are all bugger eating, hyper active, conniving little brats that are only being good and smiling at the camera because they have to. They want to live to see another Christmas. So as I'm pondering these thoughts our time finally arrives and to be honest, it went a lot smoother than I ever thought possible. The photographer was quick, professional and somehow managed to capture a few fetching images of the Lil' Dictator that will unfortunately be making their way onto a Season's Greetings card from the Listers. That's right. We are now one of them. But at least my kid is different. He's perfect because he isn't somebody else's kid. He's mine. read more

I needed a headshot for my web page and found a coupon and so I went to this location. A very nice waiting area. Photographer was very friendly and seemed to know what she was doing. Anyway, the pictures for the most part turned out very good. The photographer got me to make a great smile and the whole experience was a pleasant one for me. All pictures are in an online gallery for 90 days and you can order prints of any of the other pictures. One thing, I would purchase the 3 HD digital images rather than the single HD digital image even though the price is a little higher. You're very likely going to want a couple more of the pictures. read more

In 2007, after I became engaged to my then boyfriend,... he is now my Darling Husband, I arranged for him, his son, his daughter ( they are his kids from his first marriage that did not end well ) and myself to have Portraits done at JCPenney Portrait Studios in Happy Valley, Oregon. His children were Sixteen and Nine years old. They were not happy to be there. My then boyfriend's parents drove his kidlets to the Portrait Studio. The person that posed my then boyfriend's kidlets did a good job... and the kidlets actually smiled a little bit, after I coaxed them, for their photos. We did not get digital prints with our Portrait package. Our Portraits turned out alright... as I picked some really nice backgrounds. Apparently, my then boyfriend's daughter decided not to wear a dark colored shirt and so she stands out too much in our Portraits. Besides yearly school photos, my then boyfriend's kidlets hadn't ever had their pictures taken professionally... they also acted up during our Portrait Sitting. There are coupons available online if you need them. Some of the Portraits were really good so it wasn't difficult to pick some to make into Prints. Also, there was no waiting when we were in the Portrait Studio... we were assisted right away. I do not remember the name of our Photographer/ Picture stylist. We will be going back to get some more Portraits done later ... unless I can get a friend to take some Professional Quality photos of only me and my Husband. read more

Let me start by saying I "was" a long time customer. Very long! Today no longer will I return. Its one thing to mess up on a order & when I get the pictures there are missing ones. But its another thing when the lady accuses me of lying. Flat out she accused me! Unacceptable! Its not my fault they missed giving me 7 sheets of my pictures, yes 7 were missing. That's ridiculous! I paid a lot of money for my 31 sheets. I spend a lot each year & this place will no longer receive my business. Goodbye JcPenney Portraits your customer service is awful! read more

The photographer was great! Patient with my squirmy 2 year old and knew what she was doing. She was not overly pushy when it came time to pick a package which is always nice, as a mom on a budget there is nothing I hate more than a photographer that makes you feel like a bad mom if you dont spend enough but that was NOT the case here thank goodness! the only reason it wasn't 5 stars is because I wished I could have given more input into the customization of the collages. I know you can create your own collages online but they're more expensive. Overall great experience and I will definitely recommend them to a friend! read more

I had the same experience as the other lady with a 19 month old. My daughter took one look at the photographer and started crying. Nothing would calm her. Not that the gal even tried. Aren't they supposed to have a stuffed animal for them to look at it at least a smudge of personality? Guess I'm spoiled by having had real photographers in the past. Won't ever come here again. read more

A returning customer with my growing family & I requests only Darla! She goes above & beyond even when everything is against her (camera broke & she was not feeling well) such a trooper ~ so kind & professional. Obviously wasn't at her best physically however never showed it. That locations foundation is DARLA! No good foundation _ no business! Corporate needs to give her a good raise! And very good vacation benifits ~ so she can rest/refuel & not get burned out! Corporate hope you read this review!!!! read more

Worst customer service ever! I have been back here to pick up the same picture order 3 times. When we were getting our Christmas pictures taken we were rushed and the pictures turned out awful. We have had our Christmas pictures done every year at Jc Pennys every year for the past 10 years and this is the worst experience I have ever had. read more

Terrible service and horrible photos! Our photographer seemed to have no idea how to work with children, she made little to no attempts to engage my 19 month old, offered very little direction, and mostly just sat there waiting for me to figure out a pose. That's only the tip of the iceberg when it comes to the horrible service, I won't even get into detail about the terrible photos. My daughter was distracted, but she's a kid & that should be expected. But the interruptions by other employees during our already unreasonably rushed session did not help. I regret having felt obligated to purchase your overpriced disk. I won't be using the photos for anything. But what I will do, is recommend any and everyone I know to NOT use your services. I know I NEVER will again. read more

Ok so you've decided you need "professional" shots of your kids, the grandparents or whatever and you are looking here to solve the issue. Move along, nothing to see here. The first thing you will notice is that they are behind. That's because they allow 10 minutes to set up the backdrop, file into the studio, pose, pose number 2, file out change backdrop, file back in, pose, pose number 2. Now not too bad but nearly everyone who comes here does it with children. There is no mechanical what children can follow instructions that fast. Now that means you go in early right? Sure the mall is not open, parking is better and you will be first. Trouble is, they have no restrooms and no place to change (assuming you planned on a wardrobe switch). Now the employees themselves work hard to get people through. Even though you will wait 45 minutes (if you arrive on time arrive 5 minutes before your appointment you will wait more than a hour before the shoot), then rush through 20 minutes of shots (try and and get the two year old to smile) then rush out to wait another 45 minutes to view your images and get the hard sell on up-purchases. Get in at 0900, leave at 1100 (no kidding). That's assuming you don't get bumped, pushed back or need to use the bathroom (if you walk away to find a can your wait starts over). The whole system is set up for the employees to fail. Yet people pack the place this time of year to get the extended family new shots of little Timmy now 7 feet tall. read more

The session itself was great (although they were running behind) and the photographer was patient and wonderful to work with. However, the reason for the session was to obtain digital copies (supposedly "high resolution") to enlarge for our annual family picture placed above our mantle. The digital image we received was 3.6 MB, which is smaller than the images I can take on my iphone. Every website I've tried to upload the digital image to (Shutterfly, Costco, etc.) has said that the image is too small and that the large sized photo would come out blurry. I've called the national help line twice now to try to get TRUE high resolution versions of our family photo, but the response was that this is the size JCPenney sells. Really? Every other photograph I've ever worked with have given us 8MB sized pictures or greater. It seems extremely misleading that JCPenney would advertise "high resolution digital images" and only give their customers less than 4MB per image. If they are going to sell images this small, they should at least tell their customers so that time and money isn't wasted. This family photo is useless to me now. Such a disappointment. read more