I used to love Kohls but they recently changed. Now instead of having a curtesy counter for…read moreexchanges and pickups you have to stand in a checkout line a mile long because everything is done at the checkout this is extremely inefficient. I don't know who decided this was a good idea. It is not!!!

They suck. There is nothing on the shelves and only 2 sizes. Also the AC must not be working…read morebecause it's super hot in here. It's so empty it looks like an apacolypse.

Loved this boutique.. only good store in the area. Found many great cute things and prices were…read moregood. Trendy but confortable clothes.. and the salesgirl was very helpful.

I stopped in here while visiting my Grandma. The girl working was really nice, and the clothes are…read moresuper cute. I'm kind of sad that I didn't try anything on (although I did buy a ring) since all the clothes were really nice. I was tired from a whole day of shopping elsewhere. Next time I go back to visit I'll definitely be stopping by to try on the clothes.

The place is kind of a mess. There is no organization that is evident other than bridal in the back…read moreand all other formal dresses everywhere else all mixed together. Maybe they are still getting organized in the new location. Hopefully it will come together someday!

They were absolutely amazing with helping me find my prom dress! They were there to help at all…read moretimes and gave really good genuine views on which dresses and color! They started out askin all types of questions to get the best dress for me like the colors I liked and disliked, the style I wanted, corset or zipped, ect! Their dresses and jewelry are really beautiful and they have a wide verity! They even tell you if someone from your school has the dress in the same or different color and just all together make you feel welcomed and valued!

Seriously do not know how this store stays in business. It's next to impossible to find anybody to…read morehelp you in any Department other than the shoe department. Try to buy makeup specifically try to buy Lancome makeup and you're lucky if you find anybody at the counter. This is a problem at the Muskegon store and at the Holland Store, it seems. At least the Muskegon store staff are pleasant. I didn't know that the economy was so good that people could just blow off customers! Don't even get me started on their credit card and Comenity Bank...

Very much like Lazarus / Ayres of times gone by. Big store with really good prices. Didn't run…read moreacross a single employee that said hello as we or they passed. Mens clearance section a bit of a mess but not horrible. Never heard of Younkers.

Brought in items and have something missing. Would not recommend this store to anyone and if you do…read morego there make sure you take inventory. The items that were missing were small. Not a trustworthy store!!!

I love going here and getting purses and clothes! there selection changes so fast and staff is…read morebeyond friendly! Alex helped me last time I was there and she rocks!!! I picked up a purse she wanted to get but I was faster

I'm writing to share my recent experience. While being there, I was assisted by an employee I…read morehadn't seen before; she may be newish. Unfortunately, her demeanor during the interaction was less than professional. She appeared impatient in helping me, which made the experience uncomfortable. What stood out to me even more was the noticeable shift in her attitude when another person approached the register; she suddenly became friendly and upbeat. This inconsistency felt disingenuous and disappointing, especially in a customer-facing role. I value good customer service and wanted to bring this to your attention in the hopes that it will be addressed. I believe every customer deserves to be treated with the same courtesy and respect. which she seemed old enough to know better.

I grew up in Muskegon so sucks going here today and just feeling not welcomed. Was told I couldn't…read moreuse the bathroom because they closed in 15-20 mins even though I was shopping in the store for over 40 mins. Felt rushed by catty girls, overall not pleased by the service. Store is clean and stocked as always, but disappointed in how I felt today. Was in around 6PM on 6/15.

A while back I got behind on my bill due to a major medical issue. A representative from Maurices…read morecalled me and we made payment arrangements. He assured me that the bill would be paid in full after the payment arrangements were made. I did my part I paid every monthly payment until it was paid off I thought, a few months later I get a bill for over $300. I have not charged anything . Apparently his math was off... not my fault. I am a senior citizen who is now disabled due to my medical issue. You will not receive a dime from me. Maybe your representative needs to go back to school.

I love Maurice's style and the prices. The customer service is usually awesome! The only complaint…read moreI have is most of the time there is only one employee working. This does not allow the employee to greet each customer (which is one of my favorite parts of this store, greeting you with a smile and a hello), help the customer with finding products or attending customers in other ways. I like the personal touch Maurice's gives customers with the dressing rooms. However, when there is only one employee working alone, this means you must come out of the dressing room each time if you want a different size or color. It would be nice to have an employee "check in" with you to see if you need anything else. Overall though, a great place to shop!

Like so many malls around the country, this one is on life support…read more Depressing. Dick's Sporting Goods seems to be doing okay. But overall, all the stores are overpriced. In the Food Court, there is a Mexican place that serves up burritoes. I didn't try one, because they seemed overpriced. Next door was an Asian restaurant. But no one was minding the counter.

Your security is rude & uneducated, time for a class on service animals! Kicking someone out due to…read moretheir service animal is grounds for contacting the DOJ, along with never returning. Sad to see a dying mall turning away paying customers because they aren't educated on what a service animal is and what they are & aren't allowed to ask, how to identify them, and what is and isn't required for them to be indoors! 10/9/25 security guard needs to undergo some retraining!