Terrible Experience with Unreliable Contractor
Two years ago, I hired Marlon Ballestas who is the owner of J.B.H. Construction, LLC to renovate my bathroom, and the experience was nothing short of a nightmare. From the very beginning, it was evident that their work ethic and professionalism were severely lacking.
First and foremost, the project took much longer than initially promised. What was supposed to be a straightforward renovation turned into months of delays, with excuses ranging from "material shortages" to "scheduling conflicts". He even went away on vacation, leaving me with no shower. Their lack of punctuality and disregard for deadlines caused significant inconvenience and frustration for me and my two children.
Furthermore, the quality of their workmanship was abysmal. Within just two years of the renovation, I discovered a major leak originating from the shower, causing water damage to the ceiling in my kitchen. Upon investigation, it became apparent that the piping was improperly installed, and the drain was not adequately sealed or waterproofed. As a result, I had to spend several thousand dollars hiring another contractor to rectify the situation--a cost that should have been entirely avoidable if Marlon and JBH had done their job correctly in the first place.
To add insult to injury, attempting to communicate with Marlon was a futile endeavor. Despite numerous attempts to reach out via text messages, he consistently ignored my inquiries and failed to address my concerns. It's incredibly frustrating to be disregarded and left in the dark, especially when dealing with issues as serious as water leaks and potential structural damage.
In summary, I would STRONGLY advise against hiring JBH Construction for ANY renovation or construction projects. Their lack of reliability, poor workmanship, and utter disregard for customer communication make them entirely unsuitable for any job requiring even a modicum of competence and professionalism. Save yourself the headache and seek out a contractor who values their clients and takes pride in their craft. read more