Perhaps they were just under staffed today (12/4) but it wasn't really clear what we were supposed to do to cut our own tree. When we brought the tree out of the field a man wrapped it up for us and I went in to pay. When I got back, he was gone but the tree was wrapped and sitting there so I was going to put it on the car when a slightly overweight middle-aged woman started yelling that I didn't work there and to get out of the tree room. Her attitude was totally uncalled-for. There was no one around to tell us what to do and ours was the only tree in the room. That person's rudeness pretty much canceled out anything pleasurable about the experience and pretty much guaranteed we won't be back. read more