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JB Masterbuilder

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

Services - JB Masterbuilder

Gutter addition

Gutter installation

Gutter replacement

2 More Services

New roof installation

Roof replacement

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10 years ago

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Groundworks

Groundworks

(210 reviews)

Park Hill, Northeast

We had work done on 2 contracts- 1 for work on pillars to stabilize house shifting and another for…read moresupposedly leveling up driveway to garage lip and front walkway to foundation line. Job 1 (foundation). Workers good guys and by appearances competent to do job, as was the materials used. They had to bring in backhoe for our 6 ft foundation (we live on hillside with springs where houses commonly shift)- I checked on work and it seemed sound. However, they ran day behind and we had to leave when they backfilled and finish that part of job. It had rained previous 2-3 nights and basically they left yard in a mess that will necessitate me bringing in a landscaper to repair (i.e. more than the topsoil disruption they put in contract- dirt clods the size of soccer balls 25 ft away from foundation wall). My recommendation- make absolutely sure you are present to see finished job before you let them leave- I would never have approved the mess they left the yard in. Not really their fault as they were moving mud vs dirt, but they should've left it and came back the next week to finish. Job 2 (driveway and front approach leveling). It turned out this was an unachievable outcome & there is still 2.5 inch "trip" edge between driveway and garage floor. They should never has bid the job. We contested the job as a breach of contract since goal of job not even close to achieved. Gen Mgr came out & agreed. On my threat to taking to small claims court, they refunded me most of cost of that job. Again, they were responsive to my concerns & outcome OK in the end as avoided court hassle. Lesson here: think about what they are proposing is even possible before agreeing to it. The suggestion is that the job solicitors are working on a commission. If you doubt it can be done, it probably can't- have them describe EXACTLY how they will achieve the proposed outcome. Again, no problem whatsoever with the employees- all did their jobs well.

The installation was sub par not following some of my engineer's recommendations. Have had trouble…read morewith them doing the inspection yearly and doing the required free service but instead trying to sell additional work at an inflated price. Some of the additional work that was not done properly by them years ago. I wonder how difficult it will be or if they will even honor their warranty. The company was called Complete Basements and Groundworks bought them out and was supposed to honor the warranty. I WOULD NOT RECOMMEND this company at this point. If they change their service and at least do what they agreed to do then I will update my post.

JB Masterbuilder - roofing - Updated May 2026

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