Dropped off two suit jackets, one pants, and one shirt for dry cleaning Friday and was ready by…read moreWednesday. Tech Cleaners is located in a very busy main road close to WPI, so it's in a pretty good location with plenty of business. It has a make shift parking spot with room enough for one car to quickly drop off/pick up. There's plenty of space on the side street though. I really like the automated paperslips and receipts which prints out a barcode/number along with the breakdown of costs. It even prints out when to expect pickup with date and time. You can be sure that your clothes are your clothes and won't go missing. Even with the amount of clothes they have in inventory, they have a large automated clothes hanger that keeps everything pretty organized. The cost breakdown was $15.90 for the suits, $5.50 for the pants, and $5.50 for the shirt. The total bill came out to $26.90. Price can't be beat as I'm use to having to pay about $3 -$4 more at other locations. Would definitely recommend this place for quick and fair service!

Excellent customer care and service! They took care of a last minute problem with my son's suit…read morewithout any hesitation and with a smile. Great job and thank you for your kindness!!

I've been using Bellboy Drycleaners for over a year primarily to launder work shirts or dry-clean…read moreother garments. They are a local small business owned by a super nice family. Their turn around time is incredibly fast compared to other places I've used. Also their prices are really reasonable. If you need to have an item altered they do that too. Overall this is an awesome business to get your shirts laundered, dry cleaning, or alterations.

This is the best dry cleaning and alterations shop I have ever used. The staff is efficient,…read moreprofessional, friendly and they turn around your garments in just a few days, not a week. Their alterations and cleaning are superb. Their prices are very reasonable too. I would definitely recommend anyone in the Worcester area to utilize their services.

I have been here in Worcester for just over two years and haves used Dooley's since day one! They…read morehave been very friendly and taken very good care of my clothes! I highly recommend!

I've been a loyal customer for many years, always bringing my dry cleaning to your Pleasant Street…read morelocation before it closed and then to your Auburn location. The women at the Auburn location are professional, very kind, and helpful with specialty and designer garments. However, I am seriously concerned about the man who works there. I believe he's the only man who operates in the front of the store. I am writing this formal complaint because he is consistently condescending and passive-aggressive, which is in stark contrast to the other employees. This is why I feel compelled to raise this issue and escalate my complaint about the mistreatment I've experienced as a customer by this employee. On the 18th, while I was waiting at 9:00, he came out from the back, appearing annoyed that I was there, and mumbled under his breath. When he took my bag, he remarked, "You couldn't take it out of the bag?" and added, "I don't know if there is poop or urine on your clothes." I was shocked and disgusted by his tone. I want to make it clear that I would never bring clothes like that. That is not my character, and the other associates can confirm this as I am a business professional myself. When I asked him for his name and the owner's number, he refused both requests. I have never experienced poor service from anyone else there. This man behaves in a toxic and disrespectful manner and takes no ownership of his words or actions. He claims to treat everyone the same, but I have seen him speak to others neutrally. I hope your store's cameras and audio captured the incident because I want this behavior addressed to prevent harm to your business. I would appreciate a phone call if you would like to discuss this further. To resolve this, I request a formal written apology from this employee, a commitment that he will receive customer service retraining, and that you inform me in writing of any corrective actions taken. Additionally, please outline the steps the company will take to ensure respectful treatment of customers from now on and keep me updated on your progress. Until these actions are taken and I receive confirmation, I will not return to Dooley's.

Visiting from out of town and needed my suit cleaned and wifes dress steamed in a rush. They were…read moreable to get it done in under 24 hours and did a fine job. Prices may be a bit high for the area but didnt seem that crazy to me. Would go back again.

TERRIBLE EXPERIENCE! Prefer to wash & iron shirts myself,…read morebut have been a periodic customer here years under previous ownership also. Brought 2 specialty raincoats for zipper repair: first returned "couldn't fix", but removed stuck customized zipper pull so I no longer have it to take to another shop. Second charged $60 to put a zipper back on track, with weak explanation of cost calcuated on REPLACING zipper track, which was unnecessary. Left name & number for owner several times without callback. Finally went to Town Hall to look up contact info, left a letter in his mailbox in Worcester, no response. Completely unprofessional.

They couldn't have picked a better name. As a newbie to a laundromat, I wasn't sure what to expect…read more The facility is literally super clean all the time. The workers are polite and knowledgable. Today, a nice employee (a woman of maybe 50) saw me leaving w a giant full basket of clothes, diaper bag, and 6wk old baby in a car seat. She said, unprompted, "Go get that baby in the car, I'll bring this out to you!" I almost cried! Thanks to that wonderful woman who's name I didn't get. The machines are always well maintained and in working order (that I've seen). The 3 different size washers makes every load super affordable and efficient (time and water usage). The dryers are crazy fast. We started coming here bc our dryer broke suddenly... We may not get it fixed now! Nothing like getting laundry for a family of 4 done in the amount of time it takes for 1 load of wash at home.

Sam and the other older lady take really good care of this place. Now I haven't been to a laundry…read moremat since Lucy's off of Mechanic st back in the day but, this place has been a life saver since our apartment buildings' machines have been out of order. Very clean from the floors, to the machines, to the lint screens and trash barrels. Hard to believe it used to be a hardware store in the same slot. These ladies bust their ass to keep the place going. I can honestly say it is a way to get outta the house for the day that I don't dread.

Great cleaners! My dad spilled coffee over himself while we…read morewere visiting family. He decided to take a sip of his Starbucks latte when he had to abruptly stop causing his white polo to be stained in coffee. Fortunately, this cleaners was nearby. We dropped off his polo, and after a few days, got it back in pristine condition! It even felt like it was new. Prices were definitely reasonable, and anyone complaining about it has forgotten that: 1. Inflation has been and will keep happening 2. Supply chain issues has caused a shortage of certain materials that are necessary for a dry cleaner's When you take these things into consideration, you really can't fault them or any location for the prices. Blame your boss for not paying you enough and JPow for inflation. Overall, great family run business with very nice owners!

Today I brought 3 loads of clothes and ask for them to do and didn't think anything of it when the…read morelady said 6 dollars a pound. Great, I would think at most it would be $100 dollars. This is the time when they should have at least tell you the price break down on what it would cost. When I came back to pick it up, the lady told me it was $327 dollars?!?!? WHAT IN THE WORLD?! If I knew it was that much why would I have done it? If I knew it was that much, why would I even do it? This is very bad for business and I highly recommend everyone to beware of this and make sure they tell you how much it cost before just handing them your clothes. Absolutely disgusted and absurd. I will not be coming ever and will be filing a complaint.

I contacted them with a very tight timeline for a bridesmaids dress to be altered. They had us come…read moredown with the dress in a Thursday(the wedding was ten days away) and they told me it would be no problem, it would be ready in time. And it was, with days to spare. I expected to pay quite a hefty cost given my urgent need, but no, it was a very reasonable charge. I've used them for years for my dry cleaning needs but now I have a new go to for alterations!!

Worst customer service I've ever experienced. Picked up shirts that were laundered and 8 shirts…read morecost $30. I thought it was a little high and mentioned that to the woman and she became extremely angry and rude and told me that I should find another laundry and this would be my last visit and don't come back (in rapid broken English). She can rest assured I will never be back unless there is a change of ownership. Extremely rude person. I really don't know how they stay in business. I would have given zero stars but that was not an option.

Amazing people that run it, dropped off some expensive chrome heart items all came back well except…read moreone had a issue when cleaning but they covered the bill and were able to help reduce the flaw, super professional even with that small mishap I will be coming back

Customer service is the key to success when dealing directly with the public. I was impressed upon…read moreentering this modest establishment. Eli was welcoming and helpful. My needs were simple but very important to me. The work required adjustments and tailoring to make a new linen jacket fit. Measurements were taken and the turnaround time was perfect for my needs. When I picked up the jacket was perfect in every way. Well worth the price of perfection. Definitely come in for the organic cleaning and trust Eli with all your tailoring needs.

My favorite coat tore apart at the seams on one sleeve. I took it to another tailor with high…read moreratings in Lincoln. It took several days longer than quoted (9 days total), and upon receiving it, noticed that the seams were not completely sewn. On top of that, the liner was poorly mended. Frustrated that I had to wait so long for such crappy work, I looked up Joshua's. I should have taken it there from the start. I missed the guy's name, but it was complete when he said it would be and the quality of his work is easily better than the previous one. I may have finally found a tailor I can trust.

Expensive and unfriendly. I wouldn't mind paying for good work but the customer service sucks here…read more I'll go elsewhere every time.

The best place to do your laundry. Great personel, wonderful and beautiful space, lots of washers…read moreand dryers. They also have services like wash, dry and fold, dry cleaning etc. Always looking forward to a weekend wash with smile.

The machines and the people are fine. The prices are reasonable. The parking is confusing, They…read morehave a big parking lot next to them but customers are not allowed to use it. If you park on Chandler Street they have 2 pay stations that are confusing to use.