Yesterday, today and tomorrow…read more I have been a semi regular customer at their service department for a decade because the owner has been able to balance quality service with reasonable pricing. That is no longer the case as I recently discovered. Yesterday (Feb, 2024) at Star Auto it cost me $39.99 for a regular oil change. Today (July, 2024) I went to Pep Boys and it cost $35.99. Tomorrow if you go to Star Auto expect to pay $82 plus taxes and fees per a sign posted in their service department. Yesterday (Sept, 2023) the cost of tire rotation at Star Auto was $19. Today I had my tires rotated at Star Auto at a cost of $32.55. Tomorrow I will be heading to Pep Boys where there is no charge. Yesterday (Sept 2023) my wife had a synthetic oil change at Star Auto for $89.95. Today (July, 2024) my wife had a synthetic oil change for $78.68 including taxes at Pep Boys. Tomorrow if you go for a synthetic oil change at Star Auto expect to pay $115 plus taxes per a sign posted in the service department.

I love this dealership! I have purchased the last 3 of my vehicles here and this is the only shop…read moreI use for my personal vehicles and family as well. The sales people are amazing & the Finance Manager Liza is the best there is. The mechanics and service department top notch.

Full of excuses, rude, irresponsible. The moment you drive off the lot, they will avoid…read moreresponsibility. Note that in CT, depending on the final cost and age, small used-car dealerships are required to provide a warranty unless otherwise agreed to and stated on the paperwork. Have everything in writing... take every positive review with a grain of salt, whether on Yelp or elsewhere.

Took a several hour trip to see a car. Unfortunately it was misadvertised. Wrong year (advertised…read moreas 2015 but in fact it was 2014), hidden mechanical problems (cv axle) and because of snow i couldnt spot isolated rust pimples on the roof and one on the fender. Hard to negotiate. Seems like a one way transaction only.

My wife and I had a really positive experience here at Executive Honda while in the process of…read morebuying a new car. In the past, I've experienced high pressure sales and tricks from other dealerships. I know the uncomfortable feeling of being a young woman in a car dealership. I really liked how the staff here seemed down to earth and spoke to us as humans. They weren't calling us and bullying us every single day after visiting to test drive a car, which made us more willing to work with them! I really would recommend Honda in Wallingford for anyone looking to have a smooth experience.

My experience with Executive Honda was really disappointing…read more I called to inquire about a specific vehicle listed on their website. The sales associate (Amber) was nice & forthrite, confirming the vehicle was available & answering all of my questions. The interaction left me feeling positive about this dealership, so I requested an appointment to see that specific car. They confirmed my appointment via text multiple times. The morning of the appointment (that's today!) I decided to text that same number to confirm that the vehicle was still there, as the drive to this dealership is almost 2 hours from my home. They responded & told me that the vehicle was sold, but I should take a look at their other options & let them know which I was interested in so they could have them ready for my appointment. I never showed any interest in their other vehicles. I was very clear that there was one single car I wanted to see, & so that's the car I made an appointment to see. They sold the car & were never going to tell me. They were going to let me drive 2 hours one way to find out the car was gone. That's a really dodgy business practice. Not only will I not be buying a vehicle from a dealership willing to waste my time like this, I'll definitely be advising other people to stay away as well. Amber was a good sales associate & I wish she worked elsewhere.

The deal is not the deal. Great guys! Loved the sales guy, business manager and finance manager…read more What they are directed to do is not entirely kosher. fast and lose with the paperwork. no I don't want the ceramic and interior package - it shows up in the final deal - Oh but you signed off on it - no I did not! The rest of my experience is pretty much the same. Guys! I hope you stay out of jail! Really. Someone is going to sue you or go to the attorney general. It WILL happen. For my part... I came in underwater on a previous car loan, good credit but weak, you got me the vehicle I wanted. Thanks for that! But the sleaze was un-wanted not needed.

I started a online purchase with this dealer my salesman was Mike B…read morehe truly did one heck of a awesome job price of car was fair no hidden charges fair price on my trade. These guys worked very hard and spent a lot of time helping me! I sincerely thank them ask For Mike he is fantastic

Great service. Despite busy schedule, Chris explained they'd fit me in as soon as possible. Easy…read morecheck-in, including helping me to get a rental car. Call next morning to explain diagnosis and had vehicle repaired that same morning. Repair cost was reasonable. All of the staff I spoke to were friendly and helpful.

I called this company at 8 am after my van showed check engine light and ran rough as I drove from…read moreCentral Massachusetts to Annapolis Md. I was driving at night, got off exit at 2am and had to sleep in my van in 0 degree temperatures. Chris invited me to come to his shop and let me jump to the front of the line on his very busy day. I was in by 8:10 am. He got my van diagnosed, parts delivered and I was back on the road after lunchtime. I am so grateful to him to help me get back on the road. I am a dog/house sitter and I was expected in Annapolis that night. The homeowner had already left the country for a trip. Chris and his team were not only professional but generous in their efforts to help me. I was told where I could get lunch and I was able to sit in his waiting area for hours, have bathroom access and even had a fireplace turned on because I was cold. His office manager was so gracious and helpful to me. Thank you Chris and his team: wonderful people.

I had an amazing experience, thanks to Elmin! The staff was friendly, professional and made my…read moreentire process smooth and stress-free. They answered all my questions, we're honest and transparent, and made sure I found the right vehicle for my needs. I highly recommend this dealership to anyone looking for a quality vehicle and an excellent buying experience. Thank you for making this such a positive experience!

Not to be nit picky cause I hate those types of reviews, but I heard a lot of good things about…read morethese guys so when my friend saw a car she liked here I recommended getting it. I asked to have a specific part of the car checked and I have serious doubt they did because she got the exact code I was concerned about less than a week into having the car and it popped a permanent dtc. The car smelt like gas on the lot and I had a feeling it was that so I asked them to check it and they said the only problem with the car was the brakes when they did check it. To me it seems like the code just got cleared though I have no evidence, I'd suggest bringing a code reader and getting a ppi. I would get everything in writing aswell, because they promised they would replace her brakes and it's been a few weeks now and nothings happened. If they kept to their promises then the pricing is great and the people are friendly, but I'm not personally coming back for my next car unless I'm looking for a project car. Their recommended loan services are terrible as well. I hope it was a one time thing and this hasn't happened to other people, but I would've avoided the place if had saw someone say it was a similar experience.

In my experience, you don't often meet friendly people at a car repair place, but the folks at…read moreExecutive Auto Center buck the trend. Ralph is a really nice guy and very patient, even when I first drove to 1194 N Colony Rd in Meriden (d'oh! Watch this if you're using Maps) and was 20 minutes late to my appointment. I was going through the Geico service center because my car had some surface damage after being hit in a parking lot, and the process was seamless; Enterprise showed up with a great rental vehicle just 15 minutes after I got there. I look forward to picking up my car next week and know it's in good hands at Executive Auto Center.

I can't say enough good things about Wallingford GMC. I just purchased my third Tahoe, a 2025…read moreDenali from them and the experience was as seamless and enjoyable as the first two. This dealership truly stands out as a family run operation that cares about its customers. Even though I live about 45 minutes away, I continue to make the drive for all my routine service. The service team is consistently professional, honest, and efficient, and the waiting area is spotless, quiet, and comfortable with Wi-Fi and plenty of space to get work done while you wait. Every person I've interacted with has gone above and beyond to make sure I'm happy. It's rare to find that kind of personal attention and consistency these days, and it's exactly why I keep coming back.

This is a smaller dealership that really cares about their customers. They have some of the most…read morecompetitive pricing around and are not pushy or "sleazy salesmen". My fiancé bought his truck here and they are quick to address any problems or concerns that may arise. Wallingford GMC takes pride in their reputation.