Enjoy the market! The have good drinks and products. This is a corner store that has grown over the years. You should visit if you can

They sell broken vapes and don't offer refunds because they're scammers. Also, the guy kept getting in my space, way too close, when I kept backing away.. very unsafe and predatory place.. read more

Zero star . Very tiny store . Can't find what you are looking without somebody help. Craft beer place better than this place . read more

very rude and unprofessional customer service. it looks like they don't need my business anymore. will find other place to buy my beer

If you want consistent decent customer service and products that aren't old, GO SOMEWHERE ELSE

i used to come here all the time for the coolest employee mark, he was always super respectful and always had the greatest knowledge on pieces... Unfortunately Jax hired new staff last year, mainly inappropriate men who do not view the business professionally, mostly like a hangout spot. If you're a woman OR a girl be prepared to get hit on when you go in the store, followed, and talked down to. Since i've come here plenty of times i've witnessed the manager sticking up for his employees (could be his sons) during ANY situation, he never stands up for the customer to resolve situations professionally. Last time i ever buy anything from here, please save your money for another store! (girls never go in alone or share private information THEY WILL BOTHER YOU) read more

Visited this smoke shop, bought a vape and they sold me one that didn't work. Tried to return it within minutes, but they refused. Terrible customer service and product quality. The guy at the counter is weird and stares at you like a pervert. Highly recommend avoiding this place. There's literally a bunch of different stores around that I should've went to and you should to. read more

I knew it was late so I called them to find out if their door would be open until 1:30am, as their business is open till 2 o'clock in the morning. The guy on the phone told me yes, they'll close the front door at 1:30 AM. So I took a $15 Uber over and arrived at 1:27 AM to find the front door locked. I called the guy inside and said hey I just talked to you and you said you were gonna leave the door open till 130...can you let me in so I can buy some thing?. He absolutely said no and refused to open the door and then hung up on me, leaving me standing outside. I literally cannot believe he was refusing to open the door so I can spend about $50 at his establishment, not to mention keeping your word of what you just told me. What is wrong with these guys?! They don't like money or something? I've been a faithful customer for a couple years- guess seeing the other reviews on this place it was just a matter of time before I got the same awful treatment in one way or another! Now I'm hot on top of being hot because I'm outside! Time to summon another $15 Uber home. Love spending $30 for absolutely nothing. Grrrrrrr. read more

I don't know why this place gets so many negative reviews i've always had a positive experience here and have always felt welcomed. The place is always pretty clean and there is a clear view of everything available. I also love that they are open u til 2am. Personally i love this place read more

I'm reading the other reviews and I'm totally shocked! This has not been my experience at all! I moved up to the north valley several months ago and needed to find a new smoke shop. First place I went (and tried several times) was a competing business called THC. (Basically, every negative review for Jax doubly applies for THC). So I next tried Jax. Their prices are so much more reasonable and they have a huge selection. The guys have always been nice to me... I never feel threatened or harassed like one review is saying! Anyway- my experience has been open great hours, nice guys that work there, good prices and excellent selection. I'll spend my money here. In fact, I'm due for a visit later today. :) read more

Love this spot. Been going for years. Never had a bad experience, have brought dud vapes in for exchange with no problem and always greeted with a smile. read more

Not only did they only have 5ths of top shelf liquor they had the AUDACITY after I spent $100 to tell me to come in the store next time (I went through drive thru) because I'm "indecisive" because they only had 5ths and I wanted pints. I will NEVER return here! read more

This business sells fake products of all sorts with a no refund policy. Do not buy anything besides alcohol from this location. I purchased two new vapes with pods with 3 bottles of juice to find out both were fake and didn't work before I even left the parking lot. I brought them back in and they wouldn't even let me exchange for store credit less than 10 minutes later. read more

I've been going here for cigarettes for a number of years now. I smoke Parliaments which are fairly expensive. I was purchasing a pack for $9 at gas stations. At Jax, they are $7.25 total. The guys who work here are fun and easy going. They're liquor is also really cheap. AND THEY HAVE PEACH AZ ICED TEA. Which I can never find. So, yes. I love this little corner store. It's pretty bombdiggidy. read more

TERRIBLE. I bought a torch for $20 and it was banged up. But their no refund policy wouldn't let me switch my used display torch, for a new unopened torch 30 minutes after my purchase. The younger workers have always been understanding but the owner Jax and other old fart are complete assholes. (There's much better smoke shops). read more

I have been giving them my business for over 2 1/2 years. I spend around $200 a month there however, today was the last straw. Prices constantly fluctuate depending on who is working. Today, the larger looking Arab fellow called me lazy because I did not come down to make my purchase. Keep in mind, my dog was in clear view, in the back seat of my car. Now, dont you think if i was able to come down, i would? Maybe im dissabled? Why offer a drive-thru service, if you get flustered when people use it? Extremely rude, and they know nothing about the product they sell. I refuse to ever give them my business again. read more

Love this place. Been going here for years. Drive thru is convenient, guys are all super nice, and they've got the cheapest pieces in town!

Okay first and foremost this is one of the worst smoke shops I've ever gone through in my life they are cheap they are inconsiderate they are give us ship products for way too overpriced they're unreliable they always talk in their specific language you can understand what they're like to know hustling you about and they sell products that that break usually within 48 hours and refused to replace or even exchange there's a faulty product, with claims of product quality and prices being so low you would be able to expect a reasonable amount of fairness when buying a PC something bad happens to it they will take care of you not these guys does it make you feel like shit and tell you anyway read more

The employees here are rude and are only looking to get you in and out quickly so they can continue to talk to each other. I had an employee follow me around at first asking if I needed assistance then he started to hit on me, ask me for my number and not leave me alone. Very unprofessional. I finally just chose a bong quickly since he was making me rather uncomfortable and started to become agitated with me since I'm indecisive and was taking my time. I was so excited to get my new wax rig that I was opening it up on the way home and checking it out. I literally took it out of the wrap and noticed the attachments didn't go together properly and the glass had rough edges... I wouldn't know since the employee was getting insanely impatient with me and rushed me to make my decision. I called immediately to tell him my concerns and he just accused me of already using it and that's how it must of broke. I went back and complained until I got my exchange, I didn't want any money back but just what I paid for!! I've been coming here for YEARS but you've lost a customer. It's unfortunate I will be referring my customers to a different smoke shop that will treat them with respect. read more