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Jason Krause Carpet Service

5.0 (1 review)
Open • 8:00 am - 6:00 pm

Services - Jason Krause Carpet Service

Carpet installation

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2 years ago

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Carpets by Ozburn - Another Picture Perfect Custom Bath Design by Ozburn!

Carpets by Ozburn

(2 reviews)

These guys are top notch. Do not let their laid back attitude fool you. We wandered in based on…read morethe verbal recommendation of a friend. We had already visited all the local home stores and were not too happy or confident ind ealing with them. Miller took care of us and came to our house the next day for an estimate. In about a week, our carpet was installed. The install went very smoothly and they were very professional. I will get all my carpeting from them going forward.

After a great deal of research, the Mannington floor we ordered, the Ozburn staff assured us, was a…read moregood, quality, durable floor. It was to withstand moving a refrigerator if on wheels, things being dropped, things being set on it. I specifically asked for this information, before purchase, as we experienced the same trouble with our previous floor purchased elsewhere. The first roll we received, had a 7 inch flaw that was there from factory production. Rather than correcting this mistake, the floor was shipped anyway. We asked for a refund so we could go elsewhere, as time was an issue. A refund by Ozburn's was refused. In order to not lose more financially, we ordered a replacement. Same as the first. Was to come within 2 weeks. It took almost 6 weeks for the floor to come in. When we put it in, the floor that was to be durable and good quality, was easily damaged. The floor was to be strong enough to handle refrigerator wheels moving over it. It was not. The floor was to be strong enough to handle things set down or dropped on it. It was not. We paid $600.00 for a small section of flooring that is not strong or durable and now has marks on it that cannot be fixed. We will not order from this company again as we are of the opinion they do not stand behind their product or give accurate product information.

Jason Krause Carpet Service - carpetinstallation - Updated October 2026

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