It seems they don't take phone calls, let several VMs, and received message that they are too busy…read moreto schedule an appointment? Sad customer service!!!

We really enjoyed working with a company owned by ladies and veterans. Kathy was great to work…read morewith. The carpet is awesome. Just what we wanted.

I have been a customer of Carpet Den for 10 years. They have a wide selection of products,…read moreknowledgeable staff and excellent installers. I've always been impressed with the end result!

I'm disappointed in the quality of the "Shaw" flooring that is supposed to be the same as what I…read morehave throughout the rest of my house. This absolutely is NOT the same quality, like I was told. It started chipping & splintering in less than a week of install. They sent out a flooring inspector to take photos. Unfortunately, they are not repairing or replacing. These were not cheap floors!

We've worked with OH on a couple of projects. The fact that I mentioned a couple of projects should…read moresay to you, repeat customer. We received tremendous value, quality and professionalism the first time so we chose to use them again. Honest, fair pricing with high quality installers. On time, on budget time lines and installations. Can't say enough good things about them.

Ozburne Hessey is my first choice when I have a flooring project. I am an Interior Designer and I…read morehave worked with them for a number of years. They have done both carpeting and vinyl plank floors for me as well as a metal look lay in ceiling. They are very knowledgeable, they have a lot of choices of materials and great installation. They also have a warehouse of stocked inventory for immediate installation and budget projects. I highly recommend their service.

My wife and I have a long history with Country Flooring Direct. Over the past decade, they have…read moredone about 10 flooring projects for us in 3 houses, including laminate, LVP, tile, and hardwood refinishing. They do very good job at competitive prices. Steve, the father, is extraordinarily nice and loves the aesthetics of flooring. His kids Kevin and Jason are now taking over the business. They are a bit gruffer, but they get the job done and try their best to make things work for the customer. Once, when we provided the materials for an install, we forgot the quarter rounds and transitions but they took care of that without adding a charge. As experienced landlords in Nashville, CFD is our go-to flooring company!

The worst experience ever. Floors turned out horrible. I had installers demanding payment. One…read moreworker asked me to take him home because he said the other installers had threatened him with a gun. just horrible.

These guys are top notch. Do not let their laid back attitude fool you. We wandered in based on…read morethe verbal recommendation of a friend. We had already visited all the local home stores and were not too happy or confident ind ealing with them. Miller took care of us and came to our house the next day for an estimate. In about a week, our carpet was installed. The install went very smoothly and they were very professional. I will get all my carpeting from them going forward.

After a great deal of research, the Mannington floor we ordered, the Ozburn staff assured us, was a…read moregood, quality, durable floor. It was to withstand moving a refrigerator if on wheels, things being dropped, things being set on it. I specifically asked for this information, before purchase, as we experienced the same trouble with our previous floor purchased elsewhere. The first roll we received, had a 7 inch flaw that was there from factory production. Rather than correcting this mistake, the floor was shipped anyway. We asked for a refund so we could go elsewhere, as time was an issue. A refund by Ozburn's was refused. In order to not lose more financially, we ordered a replacement. Same as the first. Was to come within 2 weeks. It took almost 6 weeks for the floor to come in. When we put it in, the floor that was to be durable and good quality, was easily damaged. The floor was to be strong enough to handle refrigerator wheels moving over it. It was not. The floor was to be strong enough to handle things set down or dropped on it. It was not. We paid $600.00 for a small section of flooring that is not strong or durable and now has marks on it that cannot be fixed. We will not order from this company again as we are of the opinion they do not stand behind their product or give accurate product information.

What a great job! Very professional and excellent hardwood installation! We now have all new…read morehardwood downstairs and it looks fantastic. They even to a great cleaning up at the end of every day! I highly recommend X-pert flooring!

From the owner: Install carpet, vinyll, hardwood, laminate, & tile. Commercial and residential certified hardwood…read moreinstaller, insurance, workers comp.

I recently purchased a home and wasn't pleased with the carpet that was already installed toward…read morethe bottom of the stairs. It was pulling away from the stairs and just looked tacky! I decided to take to yelp for a reputable option for my carpet woes. I messaged a few companies, but Tony was the quickest to respond. I sent a couple pics, messaged back and forth, and we scheduled for the following morning. Tony arrived early, assessed my situation, gave me a quote, and got to work. He was professional, reasonably priced, and performed quality work. I've saved his info in case I or anyone I know has flooring needs!

These guys were incredible. Quick response on quote request, on time to job site and communicated…read moreeffectively and efficiently. They picked up the carpet for a small fee. Cleaned up post installation. And, they don't overcharge for labor. Will definitely use these guys again. You should too!

the good news is my new ceramic tile floors look absolutely amazing. perfect workmanship. no gaps…read moreor nothing. the bad news is it took them 5 days instead of 2. guess they had other jobs and needed for the floors to dry. they didnt put back one room because the floors were not dry and they left a tone of dirt and gunk all over my house screens not put back on Etc. but i guess overall i am happy. but still only 2 stars

I scheduled an appointment for this morning to discuss new flooring in my home. Verbally confirmed…read moreon phone yesterday with an associate. No one showed up for this appointment or called to cancel. I called the main office number who made multiple excuses for this absence, finally lading on this office has issues and I can reschedule the appointment for you. No thank you! I am not going to consider this company for my project.

From the owner: I have more than 20+ years of experience and for us our #1 priority is our customer's satisfaction…read more Call or text (615-607-7574) for a free consultation.