I cannot recommend Buy Floors Direct enough! I am getting ready to sell my house and I needed new…read moreflooring to replace my carpet. Right as I walked in, I was instantly greeted by the kind employees. This store is organized and has so many great products. The manager was very knowledgeable about each product and took the time to listen to exactly what I was looking for while explaining pros and cons of each product! I could tell he genuinely cares about customer satisfaction. Great prices, huge selection, and amazing customer service. I'll definitely be coming back!

Excellent selection and very affordable prices. The staff is extremely friendly and helpful. One of…read morethem even offered to help me load the tile into my truck, and it turned out he was the owner of the store. It's rare to receive such personalized service from the owner, especially in a larger store. I've been a customer since 2016 and will definitely continue shopping here.

5 stars - Exceptional service when we needed it most! We…read morefound ourselves in a real pinch and desperately needed new flooring fast. My wife jumped online, read through reviews, and Fred's Flooring stood out with consistently great feedback from happy customers. From the very first call, Coach was an absolute rockstar! He went way above and beyond to help us select the perfect flooring, get it installed on an impressively tight timeline, and all at a fair, competitive price. The entire process was smooth, stress-free, and surprisingly quick. What really blew us away was when we realized we needed additional work done--Coach didn't just point us in the right direction; he personally recommended trusted pros, got them scheduled immediately, and made it all happen seamlessly. Throughout everything, he was incredibly responsive--answering every call, keeping us updated every step of the way, and truly treating us like valued friends rather than just customers. Huge thank you to Coach and the entire team at Fred's Flooring for turning a stressful situation into a fantastic experience. Your dedication, professionalism, and genuine care made all the difference. If you're in Middle Tennessee and need flooring (or related work), look no further--Fred's is the real deal! Highly, highly recommend!

The staff at Fred's Flooring was thorough and friendly in helping me get a quote, a date for…read moreinstallation and follow through. Dee Ann was especially helpful in walking me through the process. And I was very impressed with the installation crew. All around excellence! I highly recommend them for high quality products and service.

We bought floors from this company and they started deteriorating in less than a year. They…read morerecommended the flooring and I recently learned they were the manufacturers of the flooring they recommended. They do not have good products or service. Stay away from this company!!!

Hardwood Bargains is as a great experience, we walked in and we were promptly greeted and helped…read more We looked at several options and with some advice we chose a floor and had it installed within s week. They referred us to dm installer that did a great job too. I highly recommend this place!

Made the mistake of buying an unfinished flooring site unseen. Order the utility oak floor which…read morewas supposed to be boards between 6 and 72 inches. Got there and signed for the pick up before we saw the boards and realized they are 80% shorter than 18". Sold as is with no refund or return option. Very disappointed!!! Update and added photo. This was half of the 650 sqft we bought. Found a whopping 8 boards longer than 2' and most of them were missing the tongues. Super thrilled to go pick up the rest of this burn pile. Honestly, can't believe they are charging for their trash and wouldn't let us return it.

We bought a house in Mt. Juliet and we're going to use it as a rental, but loved the remodel so…read moremuch we decided to keep it. Instead of using carpet for the rental we wanted hardwoods. Since the subfloor was MDF, we used a floor liner and Corelux HD and it enhanced the entire house! The crew was talented and great to work with. Great job!

won't pay their bills...avoid calls... if you want your property lien because they won't pay…read moresuppliers, Kayla avoids calls

Wow. Just horrible. Where do I even begin. Going in and…read morelooking at carpet was fine. It was the starting of the planning and installing where we started having problems. In the other reviews that stated they were lazy and uncommunicative - I can get behind that. Apparently no one but the original person you interacted with can explain or answer questions on your project. Even through everything is entered into the computer. Or supposed to be. So if your person doesn't work six days a week you're just SOL. And they don't return phone calls. I have a call log to show it. When setting up an install appointment we were supposed to get an email confirmation and set up the computer project notification system. I'm purely guessing. We were never told about this. Fast forward 3 weeks and still no email. The day before the install, because again, no email confirmation, I called. No one could speak with me as they weren't my project person. I was supposed to get a call back. I didn't. About that time we received an email confirmation of the INITIAL set up. A reminder came within minutes of each other. I had to call back at 4:55 so I could at least get somebody to answer anything before close. I was told yes he knew about the install and it was scheduled for Thursday and Friday (remember that - important) and would be at my house at 10 am. Next day 10 rolls around. No one. 10:30 rolls around. No one. I call back to inquire as to why no one showed up and I was informed well, they have an hour window. What? Did you tell anyone? Nope. Dude finally shows up at 10:58 flying though the subdivision. Pretty sure the rocks moved in the driveway. After installation things got even worse. As if they weren't crappy already. There were waves in the carpets the z bar at both bathrooms were crap installed and you could feel the height difference of the pad. And now the worst part. Baseboards. OMG a 5 yr old could have done better. Afternoon complaining and sending pics I was told he couldn't come back the next day bc he had a commercial job to do. Remember when I said I was scheduled for 2 days? But now all of a sudden he has a commercial job? Yeah, we know where your bread and butter is. Not us getting house installs. They found someone else who came out and fixed some corners and a wall. Afterwards we sent a message requesting someone to look over the install as things were not ok. No response. No one ever got back to us. We waited a week. Crickets. We had to physically go to the store to complain. Sad really. I did not sign the work order as I found out later that, that is what usually happens, and I was NOT offered, told, or discussed that a final walkthrough was done. Nope. No one reached out to us. Finally got someone to come out and look. Took pics and said I'll make some phone calls and get back with you. Next point of contact was the owner and some other peeps were coming out to look. Took up carpets and rearranged pad and was supposedly fixing the baseboards. Again. I have pics. It's terrible. And I provided baseboards. Not them. All and all this was a terrible experience. I will not be back. I have the rest of my house to do and I will go elsewhere. I'll drive to TX and pick up the same carpet if I have to, but it won't be from here. Before the owner responds with crap I got a $100 deduction for my troubles. I still have to fix my baseboards so it's no consolation. The pics are after install, after the 1st fix, and then 2nd fix. The split board and the gouged corner is after the 2nd/last fix. It seems no one in this company can fix/install anything. Photos on my Google review as I cannot attach them here.

Text me right back. Couldn't help me but did reply back, so I could move on. Thanksread more

From the owner: Upgrade your home with top-quality flooring from ALV Floors and all major brands! Whether you're…read morelooking for plush carpet, elegant hardwood, or durable manufactured flooring, we have the perfect fit for your style and budget. Expert advice, unbeatable selection, and professional service—because your floors deserve the best. Visit us today or call for a free consultation!

I haven't used Tony for flooring but I did buy a Traeger Grill from him. He delivered it, set it…read moreup, and gave me a free cover for it (which wasn't in stock at the time but he made a second delivery to bring it to me). In my opinion, if he put this much care and service into a grill purchase then I would think he would do the same for flooring.

Tony was great to work with and the crew was polite and respectful. We looked at Lowes originally…read morebut decided to go elsewhere after the employee listed the charge for this and the charge for that etc. Plus the timeline for Lowes was ridiculously long. We couldn't be happier with our new floors and plan to use TR Installations for two more rooms in our home. Highly recommend.

I needed my driveway coated and had Charlie from Rock Springs come out and help. He did a great job…read moreof making my driveway look great again. He was very prompt and was very responsive to my needs. I would highly recommend him for any sealing and resurfacing jobs. I will be calling him to resurface the garage in the coming weeks. Great value quality work. Frank

Loved that they were very prompt in responding to my questions! Charlie did an outstanding job on…read moresealing our driveway and coating our garage! I would definitely use them again!!!

I don't even know where to begin the people there are really nice yes that is correct but ordering…read morea tile and waiting for it to be received takes so long. I would not recommend ordering from this place at all. I have a job that was supposed to be done last month and my tile is still not here, but this is ridiculous.

The short version: David is courteous, responsive, helpful, well-priced, and his team did a great…read morejob! We will be using David and his team for all of our future flooring projects in the Nashville area. I wouldn't go with anyone else. The long version: we reached out to David as one of our options when redoing our flooring in our home. He was helpful and came by to give us a quote and offer some flooring options. We ended up not going with him because our project manager wanted to use one of his guys. Even after deciding to go with someone else, David was responsive, kind, and helpful. Well, ultimately, we should have gone with David from the beginning because we had a very bad experience with the initial team our project manager chose (they didn't come on time, would skip days, were unresponsive, damaged parts of our home, and generally did poor work -- you name it, it went wrong with them). So: we went back out to bid the rest of the project (the stairs, the most complicated part of the project) with a number of contractors, including David and FCI of Eastern Nash --- his quotes were competitive with all the other bids we received. He was happy to work with us and use materials that we ordered separately through Floor & Decor. We switched to David halfway through the project to finish off our stairs. The difference between David's team and the other contractor was night and day. David was responsive and helpful in the planning stage, he spent a significant amount of time at our home making sure we were ordering the right materials with the right measurements, and he was flexible in moving the project date when our delivery of the flooring materials was delayed. His team showed up on time, worked hard all day, and even finished half a day early (which never happens in my experience with contractors!). David was there almost the whole time to monitor his workers, checked in regularly, and was the last one to leave in the evening. He even left our garage cleaner than it was when he got there! We had a couple items we wanted them to come back and refinish, and he and his team did it happily without push back. He even came back and did some of the final finishes himself when his team wasn't available, and that was after he had received full payment. He offered to come back and fix anything that went wrong with his going forward as well. Truly, top-tier customer service and a pleasure to work with. And the stairs with the new flooring look really great. Courteous, diligent, high-quality work at a competitive price -- he and his team made what was a daunting project feel easy. We will be using them again for all flooring projects in the area.