It seems they don't take phone calls, let several VMs, and received message that they are too busy…read moreto schedule an appointment? Sad customer service!!!

We really enjoyed working with a company owned by ladies and veterans. Kathy was great to work…read morewith. The carpet is awesome. Just what we wanted.

What a great job! Very professional and excellent hardwood installation! We now have all new…read morehardwood downstairs and it looks fantastic. They even to a great cleaning up at the end of every day! I highly recommend X-pert flooring!

From the owner: Install carpet, vinyll, hardwood, laminate, & tile. Commercial and residential certified hardwood…read moreinstaller, insurance, workers comp.

I'm very pleased with RiteRug Flooring in LaVergne. Had most of my home re-carpeted and the value…read moreand quality of the carpet was exceptional. Thanks to Dave I'm one satisfied customer.

Had them come out to give a quote on carpet (needed some updating) for our house that we were…read moreselling. The prices were good service was great! Had a small issue on day of installation but they came back the next day and took care of the issue.

absolutely love this company they did my downstairs basement and bathroom and did an amazing job…read more Highly recommend.

From the owner: We only do quality work. Ranging from Installation of LVP/ Laminate flooring, sheet vinyl, and…read morecarpet. There is no job to big or too small we do it all!!

After 2 years of trying to get lifted boards replaced, we are left with what you see in these…read morepictures and refusal from the owner to repair. So disappointed!

Parker Floors did an outstanding job replacing flooring throughout my entire investment property…read more They were extremely timely and thorough throughout the planning, demo and installation process. My wife and I were very impress with Will and his entire team of professionals. They exceeded every timeline and the results were amazing. We shopped prices and felt that Parker Floors was not only fair but the best value for the quality we received. We would recommend Parker Floors for any of your flooring needs or should you simply wish to upgrade the look and feel of your current home or property. Thank you, John Dymond Satisfied Customer

Had several estimates for carpet on my stairs. They were the best. Installation was quick and…read moreprofessional. They called back the day after to make sure I was happy and even came out to do a slight modification. Jazz the installer was great. Good company. Great people. Will look to them for my future flooring needs.

I used to love this place, however I have been trying to get a refund for over a month on product…read moreI returned. I have called 4 times and keep getting the run around. Plus they said I will have to pick up a check whenever it's ready what a joke. Do not use for lvp or if you do just plan to keep any extra material as it's not worth dealing with them for a return.

I haven't used Tony for flooring but I did buy a Traeger Grill from him. He delivered it, set it…read moreup, and gave me a free cover for it (which wasn't in stock at the time but he made a second delivery to bring it to me). In my opinion, if he put this much care and service into a grill purchase then I would think he would do the same for flooring.

Tony was great to work with and the crew was polite and respectful. We looked at Lowes originally…read morebut decided to go elsewhere after the employee listed the charge for this and the charge for that etc. Plus the timeline for Lowes was ridiculously long. We couldn't be happier with our new floors and plan to use TR Installations for two more rooms in our home. Highly recommend.

I have been a customer of Carpet Den for 10 years. They have a wide selection of products,…read moreknowledgeable staff and excellent installers. I've always been impressed with the end result!

I would definitely recommend Carpet Den. Our floors look fantastic and the customer service was…read moreawesome! The price was right as well.

won't pay their bills...avoid calls... if you want your property lien because they won't pay…read moresuppliers, Kayla avoids calls

Wow. Just horrible. Where do I even begin. Going in and…read morelooking at carpet was fine. It was the starting of the planning and installing where we started having problems. In the other reviews that stated they were lazy and uncommunicative - I can get behind that. Apparently no one but the original person you interacted with can explain or answer questions on your project. Even through everything is entered into the computer. Or supposed to be. So if your person doesn't work six days a week you're just SOL. And they don't return phone calls. I have a call log to show it. When setting up an install appointment we were supposed to get an email confirmation and set up the computer project notification system. I'm purely guessing. We were never told about this. Fast forward 3 weeks and still no email. The day before the install, because again, no email confirmation, I called. No one could speak with me as they weren't my project person. I was supposed to get a call back. I didn't. About that time we received an email confirmation of the INITIAL set up. A reminder came within minutes of each other. I had to call back at 4:55 so I could at least get somebody to answer anything before close. I was told yes he knew about the install and it was scheduled for Thursday and Friday (remember that - important) and would be at my house at 10 am. Next day 10 rolls around. No one. 10:30 rolls around. No one. I call back to inquire as to why no one showed up and I was informed well, they have an hour window. What? Did you tell anyone? Nope. Dude finally shows up at 10:58 flying though the subdivision. Pretty sure the rocks moved in the driveway. After installation things got even worse. As if they weren't crappy already. There were waves in the carpets the z bar at both bathrooms were crap installed and you could feel the height difference of the pad. And now the worst part. Baseboards. OMG a 5 yr old could have done better. Afternoon complaining and sending pics I was told he couldn't come back the next day bc he had a commercial job to do. Remember when I said I was scheduled for 2 days? But now all of a sudden he has a commercial job? Yeah, we know where your bread and butter is. Not us getting house installs. They found someone else who came out and fixed some corners and a wall. Afterwards we sent a message requesting someone to look over the install as things were not ok. No response. No one ever got back to us. We waited a week. Crickets. We had to physically go to the store to complain. Sad really. I did not sign the work order as I found out later that, that is what usually happens, and I was NOT offered, told, or discussed that a final walkthrough was done. Nope. No one reached out to us. Finally got someone to come out and look. Took pics and said I'll make some phone calls and get back with you. Next point of contact was the owner and some other peeps were coming out to look. Took up carpets and rearranged pad and was supposedly fixing the baseboards. Again. I have pics. It's terrible. And I provided baseboards. Not them. All and all this was a terrible experience. I will not be back. I have the rest of my house to do and I will go elsewhere. I'll drive to TX and pick up the same carpet if I have to, but it won't be from here. Before the owner responds with crap I got a $100 deduction for my troubles. I still have to fix my baseboards so it's no consolation. The pics are after install, after the 1st fix, and then 2nd fix. The split board and the gouged corner is after the 2nd/last fix. It seems no one in this company can fix/install anything. Photos on my Google review as I cannot attach them here.