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Jardine's Domaine

5.0 (1 review)

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11 years ago

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406 Boutique

406 Boutique

2.7(3 reviews)
0.3 km

I saw this reference on my way to find some sewing help. I love the items I've bought at this shop…read moreover the years. There's never any pressure and there are almost always sale items at the back. It's a lovely smallish boutique store with a nice vibe. Check the lovely scarves by the sales counter of which I have bought several over the years.

My 3 sisters and I discovered this boutique on a recent girls weekend at Sun Peaks. We were in the…read morestore for quite some time and between us spent close to $700.00. However, shortly after leaving the store we realized that 2 of us had purchased identical shirts from the sale rack but that we'd been charged 2 different prices for them; mine being marked at $24.99 and my sister's being marked at $34.99. We returned to the store thinking that my sister had been overcharged but were surprised when the sales assistant first tried to tell us that mine was "older" stock and had therefore been marked down by 70% while my sisters' was newer so was marked down 50%. When we pointed out that both shirts had the same RO# on them she then told us that someone else who worked in the store "sometimes marks things at different prices". She then agreed that both shirts were "old" stock but continued to make excuses about why they were priced differently. We realized that she was not about to refund my sister the $10.00 difference. When we said we didn't understand [her rationale] she appeared to be annoyed and spoke in a rather loud voice and asked my sister if she wanted her to refund her credit card for the $10.00. At this point we were beginning to feel embarrassed as there were other customers in the store. My sister decided there was no point in pushing this sales assistant further, so we told her no and left the store. I'm amazed that the sales assistant didn't have the decency or smarts to refund the $10.00 immediately in this situation. We left feeling ripped off by 406 Boutique. Customer service can make or break a shopping experience and I don't think we'll be going back to this store again.

Jardine's Domaine - accessories - Updated May 2026

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