The food here is usually okay. It's not super great but good enough for lancaster. My husband and I eat here every so often and it's one of the better places around here but some things can definitely be hit or miss. Service is always great read more

They didnt even acknowledge our existence after sitting there for 10+ minutes And we had people come in after us and they got acknowledge within 5 minutes and can i add nobody even shot us a glance horrible place never again read more

The Japan restaurant is known for its busy takeout! However the restaurant provides fast and easy service as well. Love their food and the portions too. Check them out you won't be disappointed! read more

The food was just Ok. First time dining at the establishments . Had a few questions about the menu and question. However,The reply was short On a clear explaination. We will Not be returning. read more

Food is delicious and flavorful. Didn't need to use yum yum sauce at all. The service was quick and they kept our glasses filled at all times. You get a ton of food for a lower price point, which is another huge win in my book. 10/10 would recommend. read more

Great hibachi, they have your usual suspects: chicken, shrimp and steak. Have a variety of sushi rolls as well. Perfect lunch or dinner spot. Highly recommend! Service is always quick and friendly and food is consistently delicious. read more

Service was great food was amazing it wasn't to expensive and the plates had a lot of food

I ordered spicy tuna Sushi it was fried in tempura batter. Not very good. They said they don't sell raw tuna. Who wants cooked sushi? They only sell cooked sushi read more

Food was good and made quickly. Service was friendly but first server was not very competent. Do not recommend for people with food allergies. Fast casual with table service. read more

just know when they say your order will be ready in 10 minutes know you'll be waiting 50 people who walked in got their order way before me even people 30 minutes after . i'm still waiting as i'm typing this, also another person who was 40 minutes after me got their food! i'm jus tryna eat man. read more

Japan Restaurant - my mood right now - Japanese Near Me - Lancaster, South Carolina

Worst drive thru service! Waited in line for THIRTY whole minutes! If the customer's order at the window isn't ready, ask that person to pull forward and take it to them when it's ready! Several cars waited at the window 8-12 minutes. That is unacceptable! Then when I got to the window finally, my order was WRONG and no kind of apology was offered! My food was good which is why I'm leaving two stars but the wait was AWFUL. read more

Ordered steak and shrimp combination w: no veggies , steak cooked medium ... came out better than I expected!! Perfect service I can never eat it all yumyum sauce included in price ! Def not pricey and you get what you pay for! Will return again !! read more

By far my favorite restaurant in Lancaster, SC. The food is cooked to perfection and they have some of the best shrimp sauce I have ever had. Always looking forward to going back and getting habachi and sushi! Be aware, they do close from 2:30 to 4:30 though, that is there only downside! read more

Call in and pick up in drive thru is convenient. Can get packed at lunch. Sometimes the lazy people close early when the owner isn't watching. I hate the cooked carrots & have them left off they usually give me extra rice. The combo selection include more veggies. Like steak & shrimp combo has mushrooms, onions & zucchini. read more

I love it I love the noodles and rice the food was fresh and hot and the people were nice and clean bathrooms

Asked for a total over the phone and was refused the price of the food I ordered. Makes no sense. Not to mention. The girl on the phone was rude. read more

Service sucks! Servers are rude! The waitress brought us silverware maybe five minutes after our food arrived, and she brought it unwrapped in her bare hands! Disgusting! I had to ask for napkins and drink refills! Please, if you eat here het ot to go. read more

Love the food especially the combination plates. My daughter and I love the carrots. My only problem with this place is the very rude wait staff! On several occasions we have had to deal with rude girls! You complain to the manager but he really just looks at you with a blank look as if he could care less. Good food rude people so depends on what you are looking for when you go out to eat. Me personally prefer to get mine to go from here!! read more

We just ate at this restaurant and it was AWFUL! I ordered the chicken and steak combination and two spring rolls. When the food arrived it was cold didnt seem like they even cooked the vegetables at all. The steak was horrible no flavor what so ever. I will NEVER! Go back. Please if u want a flavorless cold meal go there an spend 30.00 for nothing. I couldnt even eat the meal. Then my husband tells the waitress that my meal was cold and nothing was said or done. What a freaking waste of time and money and still hungry. read more

Customer service is awful. I have tried the hibachi chicken twice and both times it has been too salty and I asked them not to use a lot of salt. I paid for extra shrimp sauce that I did not receive. The manager says if you pick up your food at the drive thru to make sure the order is correct, okay I understand that. So I said should I taste the food while sitting in the drive thru to make sure it isn't salty and she says yes. Haha what a joke. I will not waste my money again. read more

Very poor. We have eaten here before but it has been awhile. I don't know what they changed but it was very bad. No teriyaki on the teriyaki chicken. Chicken was dry and tasted left over, rice was also dry and tasted reheated. Even the Yum Yum sauce was watery and virtually tasteless. Will not be eating here again any time soon. read more

I went into Japan Resturant on way home from a long day at work today was tired so ordered a meal for $8 on the menu paused and waited 15 to 20 min for it to be ready. A new girl took the order and made a mistake on the order putting in a $13 order I went up to get my order not knowing this to get my order and a thin blonde girl told me the girl was new and made a mistake and I had to pay and extra $3 for the order. When I questioned it I was told by the blonde girl I had to pay extra. The blonde girl just seemed to think it was funny saying there was no manager there to speak to me and I had to pay or get a credit back on my card I was getting angry at this point and felling disrespected so took my credit and walked out. I called as I was leaving and found out the manager was there so the girl told him it was that guy and that she did not want to speak to me how ever came back and said sorry but there is nothing we can do and hung up. I manage a resturant in Rock Hill and wold never handle a customer in such a derespectful way especially when it was our mistake. Will tell friends and family that recommended you to me and not sure I want to come to a place where the customer is not valued or respected. read more