Fun for the whole family .went for a family date night and made pottery on the wheel.read more

I wanted to love this place but the sugar land location is so poorly run, I just can't. It's a…read moregreat concept but the horrible customer service makes it not worth it, and in the end they lost our pieces and didn't care. 1. From the beginning, I had a subpar experience because the employee helping us make our pieces was new (which is fine, nobody can help that) but instead of explaining how to create the work or having a more experienced employee shadow her training, she kept getting frustrated and would say "here, I'll just show you" and ended up basically making the pottery for us. She was sweet but lacked training and patience, so she didn't let us make our own pottery. She also kept bantering with her colleague while we sat there waiting to hear what to do next. 2. Then 6 weeks goes by and we didn't hear back about our piece, my husband and I kept calling and finally after a week, someone answered and said yes it's ready. 3. Now we have painted and sent them to the fire and we went to pick it up this evening. They are moving locations and everything was packed up. The employee said he can't find it and it was probably recycled. The most they can offer is 50% off a new pottery experience. Taken aback, I said hey that's really uncool, and kind of messed up. He said we should have picked it up within 2 weeks and it's been almost 60 days. It's been exactly 40 days, and we just had Xmas and New Years, AND they're only open Thursday through Sunday. Nonetheless that is my blunder, I recognize that. Still, they can call someone before throwing away their pieces. The employee said, "We used to do that, but it was bad for business." 4. The final straw was when the employee said, "I'll look through on Monday at the warehouse to see if it's there," and my husband asked, "and you'll call us?" The employee said Yeah. My husband said, "and you have our number on file?" which prompted him to check in front of us. HE DIDNT EVEN HAVE OUR NUMBER! The guy was never planning on calling us because I was upset about our pieces possibly being thrown away. So they can take six weeks to notify us our pieces are ready, but we can't take 4 weeks to pick it up? They should admit our stuff was thrown away or lost because they're moving locations, not because we took an extra 2 weeks to pick it up. Neither the email that said it was ready nor the employees at time of painting indicated that we HAD to pick it up in two weeks or else they'll recycle our pieces. Almost every employee at this location has zero customer service training (except one lady who helped us paint our pieces). I have never felt so strongly about an establishment that I wrote an extensive review. My advise is to take your $ elsewhere. Makes sense why this location isn't even on Google maps, only Apple Maps. They probably had awful reviews. I'm so disappointed in Smashed & genuinely sad at how I've been treated.

We celebrated our friend's bachelorette party here and had a BLAST. We all had fun creating our own…read morehome decor items. We also brought snacks and drinks to enjoy while creating. The owner and her sister are absolutely lovely. They explained every step along the way. I will definitely be returning here for another event!

Went to TRB in Sugar Land with several of my dear friends for my bachelorette party and it was so…read moremuch fun. I had been to several painting workshops where everyone creates the same painting, and while I like those I have to say I enjoyed this much more. Everyone in the group got to pick out a project that suits their needs and personality, and I got to create something that will actually look great in my new home with my FH. The owner and her sister were super helpful and ensured our projects turned out great. Highly recommend. Thanks to the girls at TRB for joining us in celebration of my upcoming wedding.

Came here on a Saturday afternoon for a friend's daughter's birthday. Plenty of parking outside…read more They placed a sign up on the correct door to enter for the birthday party. Place was very clean and organized. Mrs Taylor guided the painting party at a good pace, she was very patient and helpful with the kids. The space is great for maybe 10-15 kids. After painting the space became the party room where we ate chips and pizza. They have spring and summer break camps as well as music lessons such as the violin. Would definitely recommend this place for a fun painting party!

My six year old son completed their summer art camp, and I was so impressed! His instructor was…read morevery warm and good with the kids. Everything was well organized. He came home on the last day with four really cool pieces of art that he made. This camp was an excellent value for the money. We are doing their Lego camp later this summer too! Can't wait.

My son really enjoys the art classes with Jaime. She's very patient and great with kids. She also…read moreoffers mommy and me classes as well.

Our 5 and a half year twins have been going to Jaime's art class for about 3 months now and they…read moreare really enjoying it! Jaime is such a talented, caring and patient teacher (imagine a bunch of 4-5-6 year old kids and you'll understand She is enthused and genuinely wants her students to learn and appreciate art. I really recommend Jaime if you're looking for a fun, productive activity for your kids!!

My husband and I had such a great experience painting some dinner plates here. The prices are…read morereasonable and less than other nearby painting places. All of the staff we encountered the day we painted and the day we picked up were so kind and encouraging.

Went here for pottery painting. The night before I looked up on their website to check if they…read moreaccepted walk-ins b/c when searching up on Google their name was listed as only "Cordovan Art School" (no pottery parlor). The website stated in bold letters "walk-ins always welcome". However, when I got to the store they had a sign posted on the door saying walk-ins were only allowed from 4:30 to 7:00. This was listed nowhere on the website. Quite inconvenient. As far as paint quality goes, pretty decent. They had a variety of brushes and tools for painting and they gave visuals of how each color bakes with 1, 2, and 3 coats so you have a good idea of how your piece will turn out. I was very disappointed with the finished product after glazing though. There were speckles of colors that I did not have anywhere in my piece and smudges (maybe from overcrowding the kiln? Not sure). Also, I believe they did not correctly glaze my piece as there appeared to be milky drips baked onto my piece that I assume to be extra glaze that dripped down and baked when firing. Quite disheartening as I took the entire 4:30-7:00 time to paint my piece and make it perfect only for it to be messed up during the firing process. The staff were fairly nice except for who I assume to be the owner. The day I went to paint with friends (unaware of the time rule because it wasn't on the website) we arrived at 3:30. The front of the store which featured tables, paint, and pottery pieces was completely empty. So, my friend decided just to ask if we could paint earlier since it was not too far from the walk-in hours (if not, no harm done. Just worth a shot to ask). The owner sharply responded with "No. Absolutely not." with some other explanations about camp. We were totally fine with being told no (again no harm done just worth a shot), but a nicer tone would have been appreciated. Another rude interaction was when I went to pick up my piece. My mother decided to come with me as she had been wanting to paint pottery and wanted to check out the studio. When the owner was asked about their opening hours by my mother (who is hard of sight and who did not get a chance to read the door since I opened it for her), she responded "It's on the door." (referring to the sign posted on printer paper) in a harsh, belittling tone. While I do get it can be frustrating to be asked a question when you have a sign, it does not take much effort to simply answer when asked. She also explained how the new hours were because the children were in camp and how pottery painters were not the priority (although pottery parlor is half of their name so a little misleading). Overall, not a great experience. Don't think I would revisit.

My first painting experience and it was so much fun. Preface to say: I have the artistic skills of…read morea 3 yr old, and that is a slight to 3 yr olds. But the instructor gave great instructions, was patient, and made the experience so enjoyable. And my painting came out fairly decent. Walking in, we were greeted inmediately and signed up. Grabbed an apron and picked a spot. The instructor gave enough direction so you know what you are doing and guides you jn the right direction but you are free to make it your own. It was interesting to see how everyone interpreted their paintings. In the middle, we took a quick break to play pictionary. That was unexpected but really fun. At the end, there is a drying station and we even got to pick extra paintings to take home. You can bring light snacks and drink to complete the experience.

This place was blast! It took my children for an event. The instructor was really nice and was…read morereally helpful with guiding us with our painting. The place was comfortable and relaxing . You can bring your own drinks if you want. I certainly come back for another painting event .

Great place for some family fun time. They have a nice assortment of pottery and colors…read more Helpful staff. I plan on returning for some of the classes they offer.

I've gone to a few of these paint the ceramic stores and this was a bit of a fresh take…read more First, we didn't have a reservation, and with 6 adults that's a tall order on a Saturday. They cleared out "the party room" and gave us our own space. Also, it's BYOB and Specs is 3 doors down.. so we got a few beverages before beginning. The owner of this establishment, Lottie, is a former teacher and she really enjoys taking the time to help you pick the right colors and learn the techniques and understand the process. As a group we decided to draw names out of a hat and paint a mug for the name we drew. Good times. Each piece was under $20 and we were there for 3 hours painting. Honestly, it's one of the more inexpensive excursions a group of adults can do and being able to take something hand painted home from the day is a beautiful reminder of a moment of time. We never felt rushed to leave and any questions we had were answered immediately and in a way we could understand. I'm looking forward to seeing the final product.