Sue Anderson Webb is one of the realtors that works for Sutton Group. She also manages a property…read moreon VRBO and portrays herself as acting as an agent for Sutton Group for the rental. She is unethical and is a liar! We rented her property months in advance and paid a deposit for one night. Shortly before the date of our trip, she started sending us bullying emails to cancel our rental because she had a longer term rental that she wanted to rent the property. She never asked us our situation. She continued to send bullying emails to cancel. She finally offered us $100 CAD to cancel. We were afraid that there wouldn't be a place for us to stay if we did not cancel according to her demands. When we did cancel, vrbo had to reach out to her. She notified us that it was inconvenient for her to have to deal with vrbo on the rental she demanded we cancel and that she would not honor the $100 she offered us! Nevermind the inconvenience to us! Nevermind the extra cost for us to rent someplace else at a late date! Nevermind that we had to pay more! I'm pretty sure that we were way more inconvenienced than her. She rents the property on her own but portrays herself as acting as an agent for Sutton Group Realty. I notified Sutton Group and they declined to take any action. She cancels at the last minute to make more money. She offers a $100CAD for the inconvenience and then refuses to send it after we cancel. I would not trust her as a realtor!

I just wanted to review one realtor, in particular. Ringo Wu, of Sutton Realty…read more My wife & I are looking for a place to buy, but we aren't ready to move till next year. Most realtors would resent someone who isn't 100% committed yet, but Ringo isn't that guy. We've contacted him for about 10 showings so far, and this guy is fast and friendly. He drives us to showings, waits patiently for late realtors, never complains about it, and always replies quickly to our queries. We asked him about a place last night, and he replied hours later, at 12:23 a.m., with the details of the commute, the building, and the type of laundry inside (coin operated, top loading machine). He also included an additional 10 listings we might like, since he wasn't sure if the place we saw was what we wanted. The listings we got were really in our price range and mirrored what we've been looking for. He learns fast. But we still liked the place we emailed him about, so he readily agreed to set up a viewing. We haven't signed a contract with him yet, but we know that once we have a place to buy, he sure is getting his commission. He is super reliable, diligent and hardworking, honest and likeable.

I just had the pleasure of completing a house purchase with Susan Pipes as my realtor. She works in…read morepartnership with Bev Carey, and together they make an exceptionally efficient team. The deal had some complications, but they guided me through, with grace and humour, to a successful conclusion. Their integrity is a credit to their profession. If you want a team that is detail-oriented, quickly responsive, courteous, prompt, and dedicated to their client, I can strongly recommend them. There's lots of realtors out there. Believe me, you won't regret choosing these two!

Would not recommend. He came and gave us a quote at the end of last year, but we were not in a…read moreposition to go ahead with a new roof. He said he'd come back and patch up a bit of the roof for us and it would only cost $150. As seniors, that was great for us to hear. Well he never showed up on the couple of occasions he said he would. We waited at home for him not to show. I called and left friendly messages for him but he responded to none of them. We are now in a position to get our roof replaced and guess who I won't be calling? Frank Simpson!1

Frank Simpson was professional, his estimate was well written out and presented to us. The job was…read morecompleted in a very reasonable time. His crew were friendly and hard working. They showed up on time and stayed late. They were very thorough in cleaning up after themselves and left our yard looking just how they found it. They came in after we had to fire the previous roofer we had hired as that person left a hole in our roof that ended up being the cause of a section of our house destroyed. One of Franks crew fixed the hole and actually restored the outside part of our house at no additional cost to us!! Would highly recommend Frank Simpson Roofing.

Pete serviced my Natural Gas Furnace. He explained how the system works and the importance of…read morechanging the filter on a monthly bases. He is providing a written report along with pictures of the test results. He also provided very good information about heat pumps. Something that I may consider. And all this for a very reasonable price. I will continue to use Pete and strongly recommend his services.

7 months have passed since the core leak in my heat pump. 3 months ago Pete told me the new…read morereplacement unit had been approved, ordered and shipped. I still do not have even an installation date. Each time there's a new story, and no heat pump. As this pump is under warranty, I am at a loss to understand why he won't just replace it. He has left me no choice other than legal action, and a campaign to share my experience with my community. I cannot go through winter without a functioning heat pump. It's already been 7 months after all. He doesn't seem to care that my elderly parents (88 and 94) and me have no heating or cooling. And he still has not provided me with any documentation. This is so difficult and frustrating for me. I have tied to be fair, but I can't wait any longer. I will leave it to you if you are reading this review, if you want to do business with someone who has treated me like this.

Conscientious, great negotiater. Thourough, excelkent straightening out title discrepanciesread more

Dont see these guys in Vancouver where Remax is king…read more Think these guys just in the burbs. Anyways, Austen was Ok showing a townhome but didnt feel like he commanded the area well when asked about surrounding amenities. Nice guy though, pretty accomodating with setting up private showing @ Willoughy? area. Went out of his way to confirm what maintenance fee included.

Working with Jordan and Roland was an excellent experience for me. They returned my calls,…read morelistened to my concerns, and addressed them in a prompt manner, completing the survey when they said they would. They stayed within their quote and gave me a detailed invoice. Great value and a five-star job!

I ran into car trouble on a remote road on Galiano Island recently. I noticed a Polaris employee's…read moreequipment and truck in the area.After attempting to get out of the ditch with my daughter's assist there were some moments of panic. Found 'Jordan' who helped push us out and refused compensation. I was eventually persistent in sending some money in thanks. He donated it to a crisis shelter for women in honor of Mother's day. Might be the kind of business to support for your upcoming projects...

John & Dani the lodge innkeepers are very welcoming to this clean nicely appointed lodge . It's a…read moresmall ( 4 suites ) log building on the edge of the cowichen River . Lots of otters , deer elk & beavers about . Our stay included a full breakfast which was excellent . Only neg WiFi was spotty . Very LGBTQIA2S+ welcoming . Highly recommend this adult orientated lodge . Set up perfectly for Covid

My family and I are new to Vancouver Island, and we had a very tight timeline to find and purchase…read moreour first home. Thankfully, I had John Atkinson and his team at Finlayson & Associates working for me. John made house hunting fun and was instrumental in getting our offer accepted during a multiple offer situation. John is a great guy and I would not hesitate to recommend him to anyone looking for a home in the Cowichan region.