We went with Jan because we heard that she was the busiest real estate agent on Salt Spring, and we…read moreare happy that we did. We're from Vancouver and didn't know too much about the SSI market, so Jan stepped up and offered her wisdom and solid advice. She worked hard for us, often checking in or taking phone calls after office hours to keep us up to date on the progress of our offer and the steps that followed once it was accepted. We take possession of our first home this February and we couldn't have done it without Jan! We highly recommend using Jan as an agent if you are in the market for purchasing a home on Salt Spring.

Jan Macpherson was a godsend when we made the decision to make Salt Spring Island our home! We…read moreneeded to get a feel for the diversity of neighbourhoods on the island, and Jan had the answers! Her keen eye helped us assess the properties we viewed with her. A long-time islander, herself, Jan shared insider tips on where to go for everything from hidden beaches and hikes, to organic farm stands and bakeries off the beaten path. This level of knowledge is invaluable to choosing your neighbourhood in a new locale! Once we made our decision, Jan was extremely efficient in dotting every "i" and crossing every "t". The property we put an offer on was in probate, which carries with it a layer of unconventional challenges. Jan navigated these waters without hesitation and with the utmost professionalism. We are so pleased with our working relationship with Jan that I cannot over-emphasize the strengths she brings to the table! Jan is diligent, and she has exemplary people-skills! Such a joy to work with! If you are considering investing in property on Salt Spring Island, and want to work with an extremely good realtor, call Jan! You will be in good hands!

Geoff helped us buy our first home and we are so glad we chose him as our realtor. He is extremely…read moreknowledgeable and when he doesn't know the answer to something, he will work tirelessly to find out. Seriously, Geoff really hustles for his clients! When a tree blew down over the road while we were viewing the house, he got on the phone and managed to get us out of there. When problems came up in the last days of the sale, he worked with us daily to resolve it. When I was stressed and worried, he empathized and consoled. When I was confused, he took the time to explain things thoroughly. I was really nervous about working with a realtor, but Geoff made it easy. He just goes above and beyond in every instance. I highly recommend him to anyone looking to buy on Salt Spring but especially to first time buyers.

From the owner: Geoff Hartle is a Sales Advisor with Engel & Volkers. He lives and works on beautiful Salt Spring…read moreIsland, BC. Whether you are looking to buy or sell, Geoff can assist you with all of your island real estate needs.

We contracted with IEPM to rent out our home on Saltspring Island. Let me just start by saying I…read morewould never use their services again. Though I understand why it took a few months to find a renter, I do not believe they did their due diligence in checking references. Our tenants stopped paying rent after 6 weeks, chalked up enormous hydro bills which they never paid, and in the end stole several items from our fully furnished house once they were asked to leave. Communication with IEPM staff during the beginning of these challenges was extremely challenging. When, at the middle of the 2nd month we still hadn't receive any rent for that month, I sent an e-mail and did not hear a response until I wrote another 2 times and called twice, leaving messages each time. I finally spoke with the owner and he informed me that they were having some "issues" with the tenants and was confident it would be resolved soon. It never was and the tenants were asked to leave. Once the tenants were asked to leave, IEPM stated that they checked the inventory list they created at the beginning of the rental, and informed us that there were 3 items missing from the house. When I mentioned that there were about 50 items missing from the house, some of which were on the list and several that were not the owner of the business defended his staff and said that they had checked the house after the tenants gave back the keys and this is what she found. When I showed him a locked closet that was broken into and that items on the list specific to identified locations on the paper, he continued to defend his staff. IEPM took their service charge while we are out close to $4000 in rent, hydro charges, and additional expenses to replace items that went missing. And they have done little to get the money from tenants they chose. In the end, we realize that the tenants they accepted are well practised at this sort of fraud. Our neighbour mentioned that her vehicle was broken into on her property while she was away. And that our tenant broke a hole in the fence to go onto her property repeatedly, harassing her. Lastly, the tenants left a pile of garbage that we requested IEPM to take away. They said they would and 6 weeks later when we returned again to the house it was still there. Two more phone calls finally resolved that issue.

Save yourself some trouble and do not use this company.Poor to no communication, hefty bills which…read morewe never had a chance to approve beforehand, overall poor service.

This review is specifically for Susan de Stein…read more Susan: thank you for all your help! My mother moved to Salt Spring a few years back and after what seemed like a monthly trip to the island, I realized that I was head over heels for SSI. I was living in Vancouver at the time and there was no chance in hell I was ever going to afford a house in the city. After a bit of research however, I realized that a little place on Salt Spring was well within my budget and so I began to plan my epic island getaway. Susan was amazing. I was looking for a place on a tight budget, that would also allow for a separate suite to both help with mortgage costs and have someone onsite to look after the place when I had to hop a ferry (theoretically) back into Vancouver for work. When we met her, she had a day of viewings ready and almost a dozen places that fit the bill. It was the first time I had ever even considered buying a place but she never treated me as such - was great about answering questions, showing the pros and cons of each spot and suggesting alternatives. Though I fell in love in a few places that day, one little yellow house that is still haunting me, I eventually concluded that the commute for work would be too much to make the island jump at that specific moment. But Salt Spring is still in my future - for that I am sure and when I do run away to the island, Susan will most definitely be the first person I contact to find my little island home.

Paul has now helped us sell/buy a home for the second time now. Our first in 2016 as the market…read morebegan driving he sold our home in 4 days. This time he navigated some tricky waters with us finding the perfect next home just prior to Covid shut down. With the bizarre market, and our house listed very quickly, he managed to find us not one but two buyers within the first phases of Covid shut down!! We are not always easy to please and very blunt with our needs. Paul has done an amazing job communicating with us and handling difficult situations. I will have no other realtor in my corner based on what I've seen Paul Hague do.