I do not recommend. Very nice people, but still cleaning floors, the sinks, random dust, and…read morebaseboards. I paid for a deep cleaning which included base boards. Plus, they didn't clean my basement as estimated and agreed to. They blamed it on the system. Only took off $10 and didn't want them to come back. Save your money and find someone else or do it yourself.

I had Clean Homes Cincy clean my son's place on Saturday. They sent Megan out and I was very…read moreimpressed. She showed up on time and did a fantastic job. I would highly recommend them

This company has literally been harassing me for 2 YEARS omg!! I never write reviews but this is…read moreactually so weird I feel like I need to say something. I requested a free QUOTE from their website in 2024 as I was shopping around for a cleaning service for my mom. I ended up going with another service. This company called me a couple times right away and I didn't return the calls so you would think they wouldn't continue to reach out. WRONG. They called me so many times throughout the next YEAR that I ended up having to block their number. It is now 2026 and I just received a call from them today from a slightly different number! That's just crazy!!!

I decided to get my home cleaned just before the holidays because every year that I do it, it takes…read moreup so much of my time and energy....I am just spent. I decided this year to do something a little different and treated myself. I hired Swept Away cleaning located on Cheviot Road and it has been the best decision I've ever made! the team of women were absolutely wonderful and just knowing someone has taken care of half of my TO DO list has made this the best holiday season that I will ever have!! I will be doing this again and thank you ladies

I was very pleased with my cleaning from You Have It Maid. I requested a deep clean as my home was…read morein bad shape after an injury prevented me from getting to things like I wanted to. It was my first time using a cleaning service of any kind and I wasn't let down.

Best cleaning company we have ever used hands down. I have my husband's parents living with us with…read morecaregivers in and out every day the place can get really messy. My husband and his father and very detailed oriented and they empress them every time. Valerie and Nida is the best so request them.

My tan carpet was brought back to life! I couldn't believe my 19 yr old daughter whom is ocd with…read morecleanliness approved!! That speaks volumes! Micheal came to my home and became one of the family to me. He is very polite to listen to ever word I had to say about everything! As my daughters continued to shush me saying mom let him get to work haha Great guy!!! He did a amazing job & I 100% can honestly say call him if you are looking for their services!! Best ever!! Thanks again for bringing my carpet back to life!!! It's so clean!!!!

These guys are amazing in my experience. They just left and now my house is squeaky clean and…read moresmells great. The team was in and out, friendly with my kiddo and saved me hours of solo housework-- to me it's worth the price, especially when we are entertaining. These guys have been my go to since 2018...I have never been disappointed. Thanks, Top Shelf

I had a terrible experience with this company and its owner, Simon, over what ultimately turned out…read moreto be a miscommunication. I initially contacted this company in April to schedule cleaning services. After that, months passed without any reminders or follow-up communication, so I assumed the appointment had fallen through and hired another cleaning company instead. Then, on August 7, I suddenly received three text messages saying the cleaners were on their way, followed by another asking whether I wanted my refrigerator cleaned. I was in the middle of moving and didn't immediately see the first messages. When I saw the refrigerator text, I called right away because I was confused about how anyone had gotten into my house while I was away. I hadn't received any recent communication about an appointment since April. I reached the answering service instead of the company directly and asked them to have the cleaners leave my home immediately since no one was there. It turned out my husband had accidentally left the front door unlocked when he rushed out. Simon then called me and immediately began blaming me for not remembering an appointment from four months earlier, despite no reminders reaching me. He was rude, dismissive, and eventually hung up on me. When I called back, I again reached the answering service and explained the situation. I asked them to tell Simon that we wanted the cleaners to leave or we would have to contact the police because they were inside our home without our knowledge. Simon called again and said he was on vacation in Virginia. He claimed reminder emails had been sent. When I asked him to confirm the email address because I wanted to see if the messages had gone to my spam folder, he refused, saying he was on the beach and wasn't going to check. He also told me he had cleaned over 70 homes without issues. I responded that my experience was still valid regardless of his past business history. He eventually said his staff would leave since I had mentioned calling the police. Later, when we returned home, my husband noticed that a pair of shoes and his tool kit, which had been left on the counter, were missing. We also found trash left throughout the house, and the small amount of cleaning that had been done was not satisfactory. What concerned us most was discovering that our legally owned firearm, which had been hidden, had been moved along with its magazine and ammunition. We saw no reason why anyone should have been accessing that area of our home. My husband contacted Simon about the missing items, and Simon simply told him to call the police before hanging up. After that, Simon sent me multiple text messages from his personal phone, including screenshots from April, insisting his employees had not taken anything. I replied that we would allow the proper authorities to handle the matter and asked him to stop contacting me. He continued sending messages, so I told him that any further unwanted communication would be considered harassment. After speaking with my attorney, I requested Simon's or his attorney's contact information so all future communication could go through the proper channels. At that point, he finally sent a screenshot showing that my email address had been entered incorrectly in their system. That explained why I never received any appointment reminders. My question is simple: if the company had my correct phone number, why weren't appointment reminders sent by text after months of no communication? This situation escalated unnecessarily because of poor communication and an unprofessional response from the owner. Instead of addressing our concerns respectfully, we were met with hostility. We have reported the missing items to local law enforcement and will allow the appropriate authorities to handle the matter going forward. I hope the company improves its communication and customer service so others do not have a similar experience.

Very thorough and great responsiveness- I needed to move the day twice and Jackie was very…read moreunderstanding.

Unreliable how clean the house will be left or how they will charge you. House has been left with…read moredirty toilets and dusty fans. Last straw was when I was charged for more hours worked and I checked cameras since it was significantly different than usual, only to see they worked nearly half of what they claimed.

Randi was easy to work with and helped stick to the set budget. The whole house was cleaned in…read moreabout 3.5 hours. Thanks!

I hired Renee and Monica to clean my apartment after I moved out and I would hire them again in a…read moreheartbeat. They are professional and very thorough. Exceptional service for the price. Good communication too.