My family and I visited the showroom on a rainy Saturday afternoon. We were greeted by a woman, her…read morename was Mindy, the owner! We were looking at gas inserts, she spent about 2 hours with us and seemed knowledgeable! She told us that she would get some prices for us and to give her a week to do so! We gave her a week and a half and reached out to her. She apologized and said things were crazy busy around there and that she would send it out by the end of the week! I once again reached out after receiving nothing from her and stated that it felt that she didn't want our business and was told again she'd send it out! We never received anything from her and I then stopped reaching out! I wouldn't use this business even if she was the cheapest, not a way to run a business! Very disappointed

Jen did a great job helping me understand how to use the gas fireplace in the house we just bought…read more She gave great instructions, set everything up and cleaned the fireplace for us as well!

Eric O. and Fran arrived at our house on time. Eric was able to diagnose an issue with our insert…read moreafter a look at our stove, checking adjacent areas for wiring, and took the time to look at the electrical panel box in the basement. He let us know that Warrington Chimney does not do electrical work but that the issue will probably be remedied with an electrician visit. They were clean, laid down a cloth in front of the stove so no mess was made. Warrington Chimney will be our new chimney sweep for our yearly clean.

Quick and amazing service! Warrington chimney came out…read moreNovember of last year to fix our fireplace and chimney they did great work, kept a clean work space and were quick. After this last wind storm we lost the cap to the chimney. They were out 2 days later fixed it right up!!

PLEASE STAY AWAY AND SAVE YOURSELF FROM THIS NIGHTMARE…read more This business took a $4,607.71 deposit from me 90 days ago for a 28 to 42 day lead time item. It does not matter how many times I call, I have not once received a return phone call since providing my payment. The phone mostly rings to no answer. The couple times I have reached someone I was told the manufacturer is having substantial delays and they cannot get any update from them - I received feedback from the manufacturer within 24 hours saying my experience with this dealer is not normal and I also cross checked with two competitors (oh how I wish I had done that back in November) and have gotten 2 week lead times quoted for the same stove from both of these other businesses. Upon learning this information I requested a refund but you can imagine how that is going. I even picketed the store front for an hour and forty five minutes today and still cannot get a return phone call or any movement on my refund - THEY JUST DO NOT CARE!!!

This new criminal owner took a deposit from me in December 2024 to replace a fireplace insert. I…read morehave yet to have an install date. I get the run around when attempting to get a refund. Unfortunately, with the 6 week install estimate and other delays, I'm past where I can get results via my credit card provider. Stay away from this company. Apparently, there is a new owner and the service of 30 years ago that was excellent is gone and out the window. You will notice that all the good reviews for this place are greater than two years ago. The new owner, Kevin, seems to have acquired the business about 2 years or so ago and that's just about when all of us started having negative experiences. If others are interested in filing in small claims court and reaching out to the local news stations with me, as well as doing some picketing of this place, please reach out to my email at annirbas@yahoo.com. We have got to stop this person from taking advantage of us. Matt R, please reach out to me if you see this. UPDATE 2025-03-11: After several in person visits to the Dreifuss showroom and being VERY CLEAR on what I expected (a full refund), I was finally given a full refund on March 7. Kevin kept indicating he was not sure when he could process the refund but that he would "as soon as he was able." That still was not good for me, so I kept pressing everytime I spoke to him or saw him. I must admit, I thought it would take much longer than it did to be provided with a refund. I would suggest that others also reach out and file claims with the Attorney General's at https://www.attorneygeneral.gov/submit-a-complaint/ so that it can be on record and this place can maybe be monitored to make sure it performs within the guidelines of the law and other consumer protection benefits that we, the consumers, are entitled to.

We had an outstanding experience with this company. At every level they were very professional,…read morefriendly and helpful. I would not hesitate to use them again!

We will enjoy the fireplace more now than ever! They…read moreinspected one day , with cameras , learned a lot about my chimney . The crew arrived on time , straight to work, they kept it clean, very nice . And the photos from the roof (so cool)& inside give me confidence my chimney, is in a sad state no longer . T

They came highly recommended. Excellent showroom to help you choose your options. They nailed…read morethe installation date, meaning no delays they showed up when they said they would. Would highly recommend.

Ordered gas logs to replace our old set. It should have been easy peasy. 4 weeks. 4 weeks later,…read moreI'm leaving messages, no one calls back. I try again and am given an installation date. someone calls a few days later, tells me that the person I spoke to was wrong and gave me a different date. then another call to postpone again. Still no call from Dan, our salesman, so I said to cancel the order. Then they said Dan would call. he did not. 20 minutes before closing I called and insisted that I wanted to hear from a manager and NOT Dan. Then Dan calls. I told him I was incredibly clear that I wanted a manager and not him. I said to get a manager on the phone or cancel my order. He opted for the latter. I almost couldn't believe it, but eventually I got my deposit back, So frustratingly bad.

We contracted Ambler Fireplace to install a Quadrafire wood stove insert inside an existing masonry…read morefireplace. Mike was excellent to work with. He listened to what our needs were and proposed the best options for our specific scenario. He worked with us to get the necessary permits and even worked directly with the township when they had questions about the project. We wanted to have a fresh air intake for the stove but our ventable area to the outside of our house was not large enough to fit the necessary ductwork. Mike worked to create a solution that would give us this option within the existing ash cleanout in our chimney. During the process, Mike was readily available to answer any questions we had and after installation, mike was still just as available. Many contractors just disappear from availability after the job is complete. Not Ambler. Once we started burning wood, Mike was just as available to help guide us in getting the most efficient burns from the stove, how to keep the glass clean, and even where to get wood and how to tell if it is properly seasoned. Overall we were exceptionally pleased with Ambler Fireplace and would highly recommend them to anyone considering fireplace work.

Had a maintenance service on my gas fireplace during a summer special. Technician said all was…read morefine. First time turning it on a month later in September it didn't work.

Quick response time, very respectful of my home and time. Explained everything they were doing and…read morehow things worked. Upfront and fair pricing. I feel safe in my home again.

From the owner: At 215 Chimney, We stand behind and guarantee the work we do with our material and workmanship…read morewarranties. Our Technician's are certified, skilled, and unlike most other chimney companies, we schedule our customers to better accommodate them, so our technician's work all different hours of the day. We do: HeatShield Chimney Liner Resurfacing, Smoke Chamber Parging (SmokTite), Masonry, Stucco, CrownCoat, Crown Rebuilds, UL Listed Stainless Steel 2-ply Liners, Stove Liners, Furnace Liners, Fireplace Liners, B-Vent Liners, Firebox Pointing, Stove Cleanings, Fireplace Cleanings, Furnace Cleanings, Brick Pointing, Grind-outs, Stone Pointing, Chimney Certifications, Inspections, Level 2 and 3 Inspections, Masonry Caps, Prefab Caps, Liner Caps, Lock-Top II Dampers, Stove Removal, Electric Fireplace Installations. Don't Wait, Act Now. Give us a call or Message us today for your Quote and to be placed on the schedule.

I had brown smoke coming out of my prefabricated chimney due to squirrel's nest. Michael came out…read moreand realized that there was squirrels still in there so he wanted to wait a couple of weeks for them to leave the nest. When he came back he didn't hear them so he proceeded to clean out the nest which went 6 feet down. While doing this he showed me the condition of the liner with cracks, rust and sulfuric acid buildups. I knew we had not replaced it so it must have been the original liner when the house was built in the 50's. There was even some parts of the pipes where it was disjointed. Thank goodness that he pointed it out and showed me pictures of it. We decided to get the whole liner and pipes replaced from the gas furnace and water heater. He also resealed flashing which was all dried up and cracked. He put on a new rain cap and top plate so no more chances of squirrels coming back to nest. He came back for the 4th time to finish painting the exterior of the chimney which looks brand new. I contacted Titan Chimney because of all the 5 star reviews and now I understand why. Michael is very knowledgeable about chimneys. I learned a lot from him. He does great work and will photograph everything and share it with you. He is very nice. When he was coming down from the roof he noticed our gutter was clogged so he cleaned it out. He texts me to let me know when he is in the area and on his way. His price is fair. So glad that I discovered Titan Chimney!

Titan was one of three companies that gave estimates for a new liner. I selected them based on…read moreMike's honest opinion and quote. He was easy to work with and kept me in the loop during the install. Highly recommend for your chimney needs!

Rick and his team installed a small bathroom for us. They did a fantastic job. They are trustworthy…read moreand hard working. Rick's team was professional and courteous. We interviewed at least six contractors for this job before choosing them, and we are so glad we did. The price was excellent, and the job they did was exceptional. There was no wasted time, and finished quickly. Highly recommended!

Rick and his guys went above and beyond to make sure I was satisfied with a deck project recently!read more